Convenient location. This was my third time to stay with my family and this year is for my daughter’s graduation ceremony. The receptionist is responsive as we requested for hair dryer and laundry powder. Only thing is to pay attention is to keep silence after 10pm during the stay
No limpian bien o fumigan. Lamentablemente una noche me basto para tener varios piquetes como de pulga, el hotel tres pet friendly y eso esta muy bien, pero porfavor fumiguen y limpien.
I found the room extremely smelly and dank. The toilet didn’t flush well. The sheets were clean! Construction noise outside my room was incredibly loud at 7am!
The check in was very smooth once I managed to get in to the building. The room was huge, clean and had all the little touches except the lack of drawers (only 2 small drawers for a 2 Double bed room). Also only 3 hangers for clothes and nowhere to hang a coat.
The staff were all very pleasant and friendly.
Would definitely highly recommend to a convenient stay in London. Will most certainly be staying there again.
We checked into the Best Western Lamplighter on Christmas Eve expecting the full experience the hotel is known for. Unfortunately, we found the restaurant completely closed. More surprisingly, there was no service at the poolside—no snacks, drinks, or even background music to create a holiday atmosphere. While the hotel itself is a nice facility, the lack of amenities during a peak holiday stay was a major letdown. If you’re booking for a holiday, be aware that 'full service' may not be available.
ゲゲストThe hotel is great-well lit, clean, quiet. Staff is friendly. A great place for family outings and also for conventions.
The only complaint I had was there was no tea available in the room, just very good expresso coffee and more device plug ins for usb or usb-c without having to find electrical outlets for blocks. The room we had could have been a little bigger and roomier for the price we paid. It was a long room but accessible to the elevator and ice machine and the flooring is weird and could be plushier. (321) I Like the lights going on automatically under bed when getting up in the night. Had 2 queen beds which are comfortable.
The pool is wonderful and so is the hot tub which is big( can accommodate 10). The cabanas are wonderful amenities. . Like the proximity to fun places, restaurants and bars and stores—-all within the confines of the Hard Rock Hotel.
Important suggestion: because the hotel is attached to other businesses, security is important.
1. Maybe have a gate into the hotel proper with a security guard or paid guests could use room key to get into the hotel from the emporium or other businesses like restaurants.
2. Use room key to work the elevator so no other persons who are not authorized could enter the room floors.
Will definitely stay there again. Appreciated getting late checkout. Reception girls are courteous and very helpful and friendly.
JJamesThe hotel room was recently renovated, and the size was quite comfortable for a family with a child. Breakfast was included in the price, making it a great value. The only downside was that my room faced the street, so it wasn’t as quiet as I had hoped, even though the front desk mentioned that the street is usually quiet at night.
ゲゲストHotel was quiet considering how close it was to the highway. There is nothing walkable to. Hotel has 1 restaurant but that's about it. We drove to a town about 15 mins away to have dinner. Room was adequate.. bed was fairly comfy, room appeared clean. Fridge was on way too low to be useable. Breakfast was typical.. some hot foods, fruit, juices, bagels, toast, yogurt, coffee. I don't typically risk any of the hot food so settled with a yogurt, a piece of toast and coffee. This location was convenient for our purpose and the price was good for what it was.
There was a big mixup with Trip.com not having sent the hotel our payment confirmation but that wasn't the hotel's fault. We resolved it quickly.
ゲゲストGood facilities, room was a bit off a walk away from the lobby. Not the greatest view from the room but the room was clean, bed was comfy and quiet. The pool was well maintained and had a unique arcade room. Unfortunately it ate my quarters…
Will stay here again!
ゲゲストホテルの部屋は古いです。 2-starホテルはきれいですが、本当にきれいではありません。部屋はひどい匂いと非常に古いです。チェックインすると、ハエが飛んでいます。バスルームには換気装置がまったくないため、すべての臭いは部屋の中にとどまります。バルコニー/パティオのドアにはフライスクリーンがないため、蚊やハエが部屋に入るのを恐れて空気が循環するために開くことはできません。中央の空気システムではありません。1 unti AC とてもうるさい。
ゲゲストgood for the price. I appreciated that there was a fridge and microwave although I didn't use them. I often do when I go away. Location is good. Breakfast was better than some places I have been. Staff were friendly.
ゲゲストCheckin was smooth. Room was clean and spacious.
Only issue was on of the nights I stayed they forgot to makeup by room, which I was told that I had to alert front desk to get my room cleaned. Location was kind of a letdown but nearest mall was white oaks.
ゲゲストI took my kids to the hotel for a treat to get together and right in my hallway at 4am we got woken up by yelling and screaming they did kick them out but I was nervous and to he woken up like that was not necessary and when I told the front desk people they just said o they left but still it was not enjoyable and to get nothing for compensation I paid my money to go have a good night and that was not a good time I thought they could of said o come back on us or give me half off the next room something would of been appreciated