We were overall disappointed with this hotel. Even though we are not very demanding or overly critical, we were let down on several points.
When we arrived, we were informed that the swimming pool was unavailable due to maintenance. We then went to our room, and unfortunately, the bed had been made without the staff noticing that the previous guests had urinated on the mattress. I had the unpleasant feeling of lying down on wet sheets.
The receptionist kindly gave us another room, but without offering an apology.
After that, there were several other small inconveniences, such as the absence of conditioner in the bathroom, no waffle batter or spoons at breakfast, and more.
BBen WadeThis is really a gym of a hotel that strikes the balance between affordability and luxury and a great location. The bed and bedding is to die for.
ゲゲストWhile for the first time ever we stepped into the lobby of the Staybridge we were amazed with how nice and well decorated this hotel was and after checking into our room we never realized that our nightmare would just begin. Our room key would not open any of the ext. doors for outside entry so we asked the clerk what was wrong and she said there was a problem with the door so she would have maintenance check it out and in the meantime she issued us a temp. key card that worked but it expired that evening and no longer worked and once again we got locked out while holding bags of groceries and merchandise from Walmart and we had to walk all the way around the bldg. carrying our stuff to come in thru the front entrance. Then, when I used the DOVE hand and face cream in the bathroom to apply to my body it had a horrible odor of being rancid and had to immediately wash it off. Angry, we decided to leave your hotel and spend the next 3 days at the Best-Western hotel next door, whereas we had no problems, issues or uncomfortable issues. Sadly, this was our very FIRST EVER stay at the Stay bridge Suites and most likely our last!
ゲゲストHotel sits just off the I 35 Highway in an area full of restaurants and shops to go to. Movie theater is just down the road, as is the city of Fort Worth, Tx within a 20-35 minute drive ( traffic depending). It's quiet in the evening. I suggest the room with the king bed that comes with upgraded sheets and snack bag, choose from the items behind the check-in desk. It does lack some hotel amenities but makes up in room pricing vs. other hotels in town. The room is clean, the towels and sheets look & feel like new, and the room is spacious enough to relax in with ample lighting. The staff is helpful and accommodating.