The hotel far exceeded my expectations. The free hotel shuttle is available, but you need to call the hotel for pickup at the airport.
The room was spacious, brightly lit, and relatively quiet on the fourth floor. The air conditioner cools quickly, although it's a bit noisy. The shower's warm water comes on fast.
Overall cleanliness was not bad, though there were some stains and a long hair on the towel. The bedding was very comfortable, and I had a good rest.
We loved the location and we were happy with everything we were suppose to have been able to enjoy but with that being said we did have a few problems and we were not accommodated for what we had to deal with. We rented two rooms and one the air-conditioning didn't work and the other one the heater didn't work and we had to deal with that from Friday night to Sunday morning not to mention we paid more to be able to have breakfast and the food wasn't good at all the eggs were extremely greasy and hard and Saturday they served burned kolaches and Sunday was under cooked sausage patties and overcooked biscuits and again with the hard greasy eggs and to top it off it was valentines weekend
The hotel looks more run down than the photos portrayed. Homeless people just around the corner, and that made us a little uneasy... but they seemed to keep to themselves and posed no immediate threat. Wallpaper peeling in multiple places, shower curtain torn at 2 places where attached to the shower rod, wires under AC exposed and could pose a tripping hazard. The room is dark, with 4 lamps and one wall light by the door. The lamps just lit the room somewhat. The bathroom lights were also dull.
Beds were comfy. Shower was nice, needed a slip mat though. View out the back windows was awful.
And on Thursday nights and maybe the weekend, there's an outdoor band playing right next door, loud enough to keep you awake into early hours.
Only 1 of the 2 elevators was operating, and it broke down twice on two different days. The staff was very quick at getting it fixed, and it seems this is a common occurrence with a note on the wall giving a warning.
Breakfast was good, but bacon would have been nice.
The staff was amazing, sweet, and considerate of our needs. If you don't mind ”not new”, then this hotel would be nice for you.
Connie from TN
Stayed 3 nights