The hotel far exceeded my expectations. The free hotel shuttle is available, but you need to call the hotel for pickup at the airport.
The room was spacious, brightly lit, and relatively quiet on the fourth floor. The air conditioner cools quickly, although it's a bit noisy. The shower's warm water comes on fast.
Overall cleanliness was not bad, though there were some stains and a long hair on the towel. The bedding was very comfortable, and I had a good rest.
The hotel looks more run down than the photos portrayed. Homeless people just around the corner, and that made us a little uneasy... but they seemed to keep to themselves and posed no immediate threat. Wallpaper peeling in multiple places, shower curtain torn at 2 places where attached to the shower rod, wires under AC exposed and could pose a tripping hazard. The room is dark, with 4 lamps and one wall light by the door. The lamps just lit the room somewhat. The bathroom lights were also dull.
Beds were comfy. Shower was nice, needed a slip mat though. View out the back windows was awful.
And on Thursday nights and maybe the weekend, there's an outdoor band playing right next door, loud enough to keep you awake into early hours.
Only 1 of the 2 elevators was operating, and it broke down twice on two different days. The staff was very quick at getting it fixed, and it seems this is a common occurrence with a note on the wall giving a warning.
Breakfast was good, but bacon would have been nice.
The staff was amazing, sweet, and considerate of our needs. If you don't mind ”not new”, then this hotel would be nice for you.
Connie from TN
Stayed 3 nights