There’s room for improvement for the check in service. I provide my personal id card for check in but the customer service requested me the booking number which I find it ridiculous. The hotel was booked under my name and they supposed could have checked my booking right away. The customer service replied that it was relatively troublesome if only id is provided. I am clueless as to the standard of customer service provided by this 5 stars hotel. The rest of my stay is pleasant.
The room is nice and the staff is friendly and helpful. As I had to leave early for a flight, the staff kindly prepared a simple takeaway breakfast for me because I was earlier than breakfast time, which I was appreciative of. Able to have a good night rest and wash up after a long day travelling, and being in a central location, I could just walk out and find a restaurant easily.
PPetPetToursA hidden gem tucked away in the small streets of Bakuo, less than 10 minutes walk to Jokhang temple. This hotel is honestly the most unique place I have ever stayed, it used to be the home of Lhasa’s King Gesar, turned into a museum.
The hotel staff we very friendly, had a nice family feel and I was coming home at the end of every stay. The two cats at the reception area are a highlight of this hotel.
They do a daily incense burning ritual around 9ish, which got to take part in. If you’re interested, head down to the courtyard before that time.
If you’re looking for a modern hotel, this isn’t the place for you but if you’re looking for something with history and heritage, this is definitely the hotel for you!
Just something’s to note, not the whole hotel has lifts. Check with the hotel first if the room your looking has lift lift access first if thats a concern for you. And the room did not have a fridge, but we hanged our stuff outside the window as it’s so cold 😅.
Thanks for an amazing stay, definitely recommend!