「Accessible room was good apart from having to go through very heavy fire doors to get to room so wouldn't manage alone. Couldn't have a shower due to to there only been a shower seat and not chair. Food at dinner and breakfast was lovely. Service was great at dinner but at breakfast I found one person wouldn't listen when I said no to things. I had carried my breakfast to the table was just about to put onto the table, it was taken out of my hand and put onto table without being me asked to where it nearly dropped on the floor. Handed our key back to reception 2 men working behind the desk seemed lovely but didn't ask how our stay was and just took the key off us. Must add though lady on reception when we arrived and during the evening was very welcoming, very helpful and so were thrle restaurant staff in the evening」
「The cleanliness of the room and common areas was consistently impressive, which made the stay feel comfortable and welcoming.
The service was also very good; staff were friendly, attentive, and always ready to help with a smile.」
「Definitely a good find for me, friendly staff, excellent food - if you are arriving in an EV there are 12 Tesla superchargers on site that allow Non Tesla cars to charge :)」
「Convenient location within easy walk from Northampton Rail station. Friendly staff. Building is part of VUE cinema building and on Fridays, multiple fire alarms will be tested as clearly posted within the hotel. Short stay so did not sample food/beverages. Northampton town centre is an easy walk and plenty of options nearby.」
「It was great stay this hotel. As we coming in the hotel we had a great welcome from the receptionist Kate. She was so lovely and welcoming. The breakfast was very good overall we had a great experience as it was our first time staying at Holiday Inn Express. Thank you. We will definitely book again in the future.」
Always great service with helpful and friendly staff. The rooms are always clean and tidy and a great place to stay if you are visiting Northampton or the surrounding area.
Friendly and helpful front desk staff who provided tourism ideas on check-in as they weren’t busy. Room had been recently renovated such that there were two outlets on the desk with 1 embedded USB A socket and 1 embedded USB C socket. Ironing board sighted on the wardrobe unit in case visiting for business. Power socket by headboards as well so devices can be charged overnight as well. Desk was decent size so if you needed to do some work, laptop can be opened to work. Slightly thinner desk (ie, not super deep) though so less suitable for work-cation if you need to work from your room the whole day. Small gym in the basement. Would stay again for the convenience of being within walking distance of the station and friendly, helpful staff.
Accessible room was good apart from having to go through very heavy fire doors to get to room so wouldn't manage alone. Couldn't have a shower due to to there only been a shower seat and not chair. Food at dinner and breakfast was lovely. Service was great at dinner but at breakfast I found one person wouldn't listen when I said no to things. I had carried my breakfast to the table was just about to put onto the table, it was taken out of my hand and put onto table without being me asked to where it nearly dropped on the floor. Handed our key back to reception 2 men working behind the desk seemed lovely but didn't ask how our stay was and just took the key off us. Must add though lady on reception when we arrived and during the evening was very welcoming, very helpful and so were thrle restaurant staff in the evening
The hotel is good for a budget stay beside the M1 and has an ideal location. Ensure you witness the staff inputting your registration plate to avoid parking fines.
The interior is very tired and could do with a significant update.
The bed was comfortable however.
Definitely a good find for me, friendly staff, excellent food - if you are arriving in an EV there are 12 Tesla superchargers on site that allow Non Tesla cars to charge :)
The cleanliness of the room and common areas was consistently impressive, which made the stay feel comfortable and welcoming.
The service was also very good; staff were friendly, attentive, and always ready to help with a smile.