インドハリヤーナー州で、Wi-Fiのあるホテル

グルガオンの知人に会うため訪れた際に利用させてもらいました。　ホテル横のサウスポイントモールでは日本、韓国食材なども多く扱っており、滞在中は不自由なく、過ごすことができました。　また、この辺りはUberもつかまえ易く良かったです。　またグルガオンを訪れた際は利用させてもらいたいと思います。

It’s actually a turn of fate that is leading me to write this kind of a review. I was going to give this place a 5 star review until a phone call disturbed my spa session at their extraordinary JIVA. I can’t give beyond 2.5 now. First the good things: 1. The newly renovated Paranda serves very good Punjabi food. 2. JIVA spa here is the best I’ve been to in India especially because the therapist (Lha) knew what she was doing. Give her a raise! 3. Stunning view from both my rooms. 4. Gurleen at reception is FABULOUS and the check in process was smooth. She also accommodated my requests. 5. It’s a GREAT hotel all in all. BUT 1. After checking out from one of the rooms (other one was occupied by teen daughter and her 2 friends. This was birthday staycation cum party), I had to go for my spa session. All bills were settled. The caller from reception asks me to come over because “we swiped your card for X amount when you checked out but money didn’t come to us. We need to see the proof.” 2. When My daughter and her friends checked out (I was still in the spa) she was told the same. Fortunately, she had my handbag with my cards AND the CC receipt I had saved. I usually never ask for the customer copy but I’m SO GLAD THAT I DID THIS TIME. 3. Now, nowhere in the world will you ask to give a proof for the payment already made and embarrass your patron. The reception staff did it TWICE. 4. When I raised it at the time of leaving the hotel, not even a sincere apology was extended. Only, “we’ll try to figure out why this was done”. 5. Minor irritants that I could have ignored but am unwilling to do so now: there was absolutely NOTHING in the minibar. Not even a can of soda. Heck, I had to call the room service to get the glasses. No fruit/snack/nuts/cookies. Yes, sometimes people like a quick munch—especially to take medicines—and can’t wait for room service. Yes, we can happily pay for minibar contents. 6. The fridge in my room wasn’t working. When I checked out, I took the Coke can that I ordered last night ***** to the poolside while I awaited my spa appointment. The beverage was warm and I requested for ice. I was asked if the can was bought in-house before they provided service. Whoa! If you are reading this, Taj Surajkund guys, please check my room service bill. 7. And this takes the cake—on the drive back home the girls (14, 15 and 16) told me that someone knocked at their door multiple times during the night. When they looked through the magic eye, they saw an eye staring back. They got scared as hell but didn’t wake me up because they know I sleep early. Each time the knock happened, they’d get into a huddle and clutch a glass bottle each in case a break-in happened. They were scared to call the reception because they probably didn’t want nuisance on a hard-earned pajama afterparty. Maybe it was a badly behaved guest who was pulling this prank…they thought. Again, I could have let this slide but not now…this is not what one expects in India’s oldest hotel chains. So, what was supposed to be a fun, relaxing, and uplifting staycation turned into something of a bitter aftertaste. And after having spent A LOT OF MONEY for just one night staycation, I am forced to leave this review here.

新しく改装された、入ると大きな臭いがあり、場所は比較的離れており、市内中心部から遠く離れています。ビジネスや観光にはお勧めできません

fantastic staff i would like to mention that Prerna and Biju were excellent. they are really helpful and did their best to make our stay comfortable. Neel from the restaurant was also very good. thanks

道路に近く、国内のエクスプレスホテルに相当する家の設備はOKです。周辺にはバーなどがあります。窓は遮音効果は良いのですが、各部屋の遮音性はあまり良くないようです。同僚が私の隣に住んでいて、私が電気を消しているのが聞こえます。

ホテルに入る手前に屋台のような店が並んでおり、地元の人で賑わっています。そうしたこともあり、車（タクシー）だとちょっと入りにくいです。朝食はベジタリアンを意識した感じ（インド人が多いのかも）でベーコンやソーセージのようなものはなかったのと最後に日に今日はコーヒーはない（3泊にうち1日ですけど）といわれたのが残念でした。問題はありませんが、特段すぐれたところもないといったで、値段なりといった感じだと思います。

The room was a decent one and clean, however, there were multiple power cuts and the lights started to flicker at night that too with a loud noise.

クラウンプラザ グルガオンで素晴らしい体験ができました！お部屋は広々としていて、よく手入れされていて、とても快適でした。アップグレードしていただき、嬉しい驚きでした。おかげで、全体的な体験がさらに充実したものになりました。 食事は種類も豊富で本当に美味しく、サービスも本当に素晴らしかったです。スタッフは私たちの滞在を思い出深いものにするために、期待以上のサービスを提供してくれました。 グルガオンで贅沢でスムーズな滞在をお探しの方に、強くお勧めします！

Be very careful. they would charge you twice from Trip.com and from hotel.