インドハリヤーナー州で、Wi-Fiのあるホテル

「ビジネスの出張で利用。 近くに日本人御用達のDia Park Premier Gurgaonがあり、今までそこに泊まっていましたが、経費節約の為、現地スタッフより日本人が泊まれるレベルのリーズナブルなホテルとの紹介を受け、こちらに宿泊。 はっきり言って、Dia Parkと比べると、2ランクぐらい下の印象ですが、十分に泊まれますし、食事もきちんとしたバイキングスタイルでした。（怖くて口にするものは選びましたが） Dia Parkの半値以下というのが一番のメリットだと思います。 十分泊まれますので、安心して宿泊してください。」

「Perfect in all aspects! I wish the pool hours were longer, hair dryer was a bit old. Amazing staff, cleanliness and food!」

「シカンダープル メトロ駅のすぐそばという絶好のロケーション (徒歩約 2～3 分)。空港まで簡単に移動できます (約 20 分) とても清潔なホテルで、部屋はとても快適で、モダンな設備が整っています。」

「新しく改装された、入ると大きな臭いがあり、場所は比較的離れており、市内中心部から遠く離れています。ビジネスや観光にはお勧めできません」

「It’s actually a turn of fate that is leading me to write this kind of a review. I was going to give this place a 5 star review until a phone call disturbed my spa session at their extraordinary JIVA. I can’t give beyond 2.5 now. First the good things: 1. The newly renovated Paranda serves very good Punjabi food. 2. JIVA spa here is the best I’ve been to in India especially because the therapist (Lha) knew what she was doing. Give her a raise! 3. Stunning view from both my rooms. 4. Gurleen at reception is FABULOUS and the check in process was smooth. She also accommodated my requests. 5. It’s a GREAT hotel all in all. BUT 1. After checking out from one of the rooms (other one was occupied by teen daughter and her 2 friends. This was birthday staycation cum party), I had to go for my spa session. All bills were settled. The caller from reception asks me to come over because “we swiped your card for X amount when you checked out but money didn’t come to us. We need to see the proof.” 2. When My daughter and her friends checked out (I was still in the spa) she was told the same. Fortunately, she had my handbag with my cards AND the CC receipt I had saved. I usually never ask for the customer copy but I’m SO GLAD THAT I DID THIS TIME. 3. Now, nowhere in the world will you ask to give a proof for the payment already made and embarrass your patron. The reception staff did it TWICE. 4. When I raised it at the time of leaving the hotel, not even a sincere apology was extended. Only, “we’ll try to figure out why this was done”. 5. Minor irritants that I could have ignored but am unwilling to do so now: there was absolutely NOTHING in the minibar. Not even a can of soda. Heck, I had to call the room service to get the glasses. No fruit/snack/nuts/cookies. Yes, sometimes people like a quick munch—especially to take medicines—and can’t wait for room service. Yes, we can happily pay for minibar contents. 6. The fridge in my room wasn’t working. When I checked out, I took the Coke can that I ordered last night ***** to the poolside while I awaited my spa appointment. The beverage was warm and I requested for ice. I was asked if the can was bought in-house before they provided service. Whoa! If you are reading this, Taj Surajkund guys, please check my room service bill. 7. And this takes the cake—on the drive back home the girls (14, 15 and 16) told me that someone knocked at their door multiple times during the night. When they looked through the magic eye, they saw an eye staring back. They got scared as hell but didn’t wake me up because they know I sleep early. Each time the knock happened, they’d get into a huddle and clutch a glass bottle each in case a break-in happened. They were scared to call the reception because they probably didn’t want nuisance on a hard-earned pajama afterparty. Maybe it was a badly behaved guest who was pulling this prank…they thought. Again, I could have let this slide but not now…this is not what one expects in India’s oldest hotel chains. So, what was supposed to be a fun, relaxing, and uplifting staycation turned into something of a bitter aftertaste. And after having spent A LOT OF MONEY for just one night staycation, I am forced to leave this review here.」

「この素敵なホテルで週末を過ごしてみませんか？ ロケーションも良く、必要なものはすべて徒歩圏内です。 部屋は清潔で、サービスも最高でした！ またぜひ予約します。 ありがとうございました！」

「全体的にサービスは良好です。屋上にはスカイバーというバーがあり、眺めは最高です。しかし、貸切パーティーが開催される場合は利用できなくなります。宿泊客は滞在中、このサービスを最優先で利用できる権利があるはずなので、これはホテルの顧客にとって不公平です。」

「ホテルは清潔で設備も充実しており、食事も最高でした！グルガオンの中心部からは少し離れていますが、スタッフ以外は素晴らしいです。ジムとプールも快適に利用できます。 スタッフがウォーターボトルを用意してくれなかったので尋ねました。すると、スタッフが一緒に部屋まで来てくれて、Googleマップのレビューを使って良い評価を書いてくれるよう頼まれました。また、ホテルの部屋に虫がいたので、スタッフが部屋を変更してくれました。スタッフは荷物を別の部屋に運んでくれると言っていましたが、まだ準備が整っておらず、私が別の部屋に連れて行きました。スタッフの言っていることが時々理解できないこともありました。」

「Rooms are of very basic standard, services are good. I have no complaints about the hotel. My grievance is the room tariff charged by mmt, understand in case of direct booking the tariff varies between rs. 3500 -4000+ tax depending on the occupancy. Whereas mm t has charged rs. 6787- for the room, this is not at all ethical practice and questions trust on you.」