イタリアリグーリア州で、Wi-Fiのあるホテル

The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room. The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes. We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini. On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients. I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic.. I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep. Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.

Abbiamo fatto 2 notti di fine vacanza per rilassarci. Siamo stati benissimo. Pulizia eccellente e personale molto cordiale. Anche la cena a buffet molto buona. Non siamo riusciti a provare la colazione

This was potentially the best customer service I have ever received at a hotel. Unfortunately, I missed the name of the woman who checked me in, but she was wonderfully warm and bubbly. She welcomed me to Vernazza, offered genuinely helpful advice that enhanced my visit, and remained exceptionally kind and attentive throughout my short stay. The room was small, as is common in the compact villages of the Cinque Terre, but it was comfortable, clean and excellent value for such a popular destination. The breakfast spread was also wonderful. The location could hardly be more convenient. The hotel is only moments from the railway station, which was particularly appreciated when arriving with luggage, while the village, walking trails, trains and boat services are all within easy reach. It was an ideal base for exploring the Cinque Terre by foot, rail and, of course, by boat. As one of Vernazza’s relatively few traditional hotels, Pensione Sorriso also offers visitors an opportunity to support a local hospitality business rather than staying in a holiday flat. In small and heavily visited communities such as this, I believe that is well worth considering. A welcoming, comfortable and memorable place to stay, made particularly special by the outstanding hospitality.

Once we got checked in we were extremely happy. We love everything about the place! The problem was communication with Trip.com and the hotel beforehand. Trip.com sent an email saying the property does not have a front desk, and to contact the property for detailed instructions on how to check in. It provided this email to contact the property: ************************************************ When I sent an email to that address I got a reply in Chinese. When translated, it said they did not have my reservation, and to provide booking number & check in/out dates. I sent that information several times, and always got the same automated reply re-asking for booking number and dates. I finally called Trip.com, who contacted the property. They immediately replied, giving me the information I asked for, and telling me they do have someone at the front desk until 5 pm. Their message came from a completely different email address. I suspect that the email provided in the Trip.com message was incorrect. This added a lot of undue stress to what should have been a simple straightforward communication.

Perfect location, just a few minutes from the train station and metro. The building is beautiful and inside the place is beautifully decorated, rooms too. The staff super personal, delightful and very helpful.Really recommend.

ジェノバには2つの鉄道駅がありますが、こちらはブリーニョレ駅から徒歩数分と非常に便利です。この辺りには黒人の方も少なく、近くにカルフールや市場もあります。水族館までは徒歩20分強です。ホテルには古いエレベーターがありますが、内装はとても快適に改装されており、部屋も広々としていて清潔でした。

I stayed at the Best Western Hotel Nazionale in Sanremo and could not have wished for a better experience. The location is simply perfect: right on Corso Matteotti, just steps away from the famous Teatro Ariston and the sea. The property is elegant and well-maintained in every detail. My room was spacious, spotlessly clean, and offered the comfort you would expect from a true 4-star hotel. Breakfast, served on the top floor with a spectacular view of the sea and city center, was one of the highlights of my stay: fresh products, a wide selection, and impeccable service. A special thank you to the entire staff, who were exceptionally kind and professional—always ready to fulfill every request with a smile. A particular mention to the reception team, quick and extremely helpful with information and recommendations about the city. I highly recommend this hotel to anyone who wants to experience Sanremo at its best: unbeatable location, excellent comfort, and a welcoming atmosphere that makes you feel at home. I will definitely be back!

スタンダードトリプルルームに宿泊しました。宿泊したお部屋はメゾネットタイプの予想以上に広いお部屋で、とても快適でした。冷蔵庫なども付いています。受付の横にはバーも併設されています。駅近で清潔、値段もお手頃だったので、ジェノバに行く際はおすすめです！

I really loved this cute hotel. A great location, easy access to the heart of Levanto. And everything we needed for a 3 day stay. We could get the train or ferry to Cinque Terre towns and also enjoyed getting to Bonassola and Porto Venere while staying in this gorgeous part of Italy. Staff were very, very helpful and our room was tidied everyday.

We stayed at Hotel San Desiderio for four nights, and everything exceeded our expectations. The hosts were incredibly kind, welcoming, and genuinely caring, making us feel as if we were staying in our own home rather than a hotel. Their warm hospitality made our trip even more special. The location is excellent, just a short walk from both the beach and the train station, making it very convenient for exploring the area. Our room was spotless and well maintained throughout our stay. We also loved the atmosphere of the hotel, which is beautifully decorated with photographs and paintings that give it a unique and artistic charm. We truly enjoyed every moment of our stay and would highly recommend Hotel San Desiderio to anyone looking for a comfortable, welcoming, and authentic place to stay. We would be happy to return in the future.