We (four family members) attended a theatre performance 20 miles north of Dodgeville. We appreciated being able to check in at noon and get our key cards. We did not return until 11:00 that evening and were able to go right to our rooms. We were pleased with the room size (2 queen beds and a couch). The room and bathroom were clean, orderly, and the beds were great. I would recommend staying here.
Older building, but nice rooms, clean, friendly staff, pillows were excellent, not flat pancakes. I liked that they gave you a generous amount of wash cloths & towels (even though they were rough) All the towels felt like the mat you put on the floor by the shower. The bed was very comfy. Clean sheets and good comforter. Carpet was clean. Come with your own beverages. Water was $3 in the room. All around 7.5 hotel. Nice location I would definitely recommend!
ホテルはとてもきれいで、スタッフはややフレンドリーでした。別のサイトでの以前のレビューでは、セキュリティラッチが壊れていると述べていましたが、滞在中に小さなネジで固定されていたセキュリティラッチが壊れた部屋(Accessible King Room)がありました。私は、チェックアウト時のラッチとレビュー、および「時間を与えてください」というコメントについてデスクに通知しました。いいえ、これはすぐに修正する必要があります。
「パンデミック」は、朝食にミニマフィン、ジュース、コーヒーを慎重に配給しただけではないという悲しい言い訳として使用されています。彼らは、ミルクのシングルカートンとシングルサービングサイズの箱入りシリアル、電子レンジで調理できるパッケージ化された朝食サンドイッチ、そしてプラスチックで包まれたバナナ、オレンジ、リンゴなどの果物を提供することができます。他の多くのホテルがこれを行っていますが、この「パンデミック」はお金を節約し、適切な朝食を提供しないための言い訳として使用されているようです。
はい、とてもきれいで、部屋は素晴らしく広々としていたので、私は再び滞在します。
ゲゲストOur stay was actually nice. The only frustrating part is we had to come a day early for our stay due to bad weather coming Saturday night where we live & we had to be sure we could get home by Sunday. I spoke with the Trip.com gentleman and with me on the line he called the Delta hotel because I wanted to switch Saturday night to Thursday night due to bad weather coming. We were there to meet our new born granddaughter. After he spoke with Crystal, a customer service representative at Delta, he said everything will be fine, but I will need to make Thursday’s reservation directly with Delta reservations so he transferred me. Before he transferred me, I asked him if Saturday will be canceled and we will not have to pay. He said Delta Customerservice will take care of that so as I spoke to Crystal about it, she said you need to talk to Trip.com to get that taken care of because Trip.com does not refund, I told her I did talk to Trip.com and they told me that Delta will take care of it. And she said she would look into it so she transferred me to the reservation line and I made the reservation for Thursday, March 12. As we checked in, I brought this situation up and the gentleman at the front desk said to ask about it Friday morning because I had to check out then check back in. So Friday morning I went to the desk to discuss the situation and to check in again because this booking was through Trip.com. The manager was there and she explained to me that they don’t give a refund, but I explained to her that I talked to Trip.com and Crystal, from Delta and she said she would take care of it. To me taking care of it was canceling, and we would not have to pay for that extra day so the manager stated she would look into it. Saturday morning, as I checked out, Crystal was at the front desk and I went through the hole discussion again, and she did have something written down that she looked at, and she said we need to cancel through Trip.com the third-party reservation and that Delta will not refund us for Saturday night. I do understand the rules, but also as customer service from both Trip.com and Delta I would think because we’ve stayed Thursday night that we should not have to pay for Saturday night being that it was the same amount of nights. In the end we paid for a night that we did not stay therefore I feel either Delta or Trip.com got paid twice for that night cause I’m sure that room was taken by another customer, my hope is that we can be refunded for the Saturday night we were charged for and did not stay on top of this. We ended up paying more which I was fine to do being that we had to book through Delta for Thursday night, which I will always book directly with a hotel, and no longer a third-party since they do not consider blizzard weather a reason to get home. Please consider a refund for Saturday night. Thank you, Mindy Kottke.
TTaylorMy husband and I travel to Milwaukee each year for his birthday. We chose this hotel for its location in proximity to our dinner reservation and the attractions we had planned. There were several negative reviews for this hotel regarding check in, cleanliness, and parking, I'd like to share my feedback to ensure travelers do not deter from staying at this hotel for those reasons. Upon arrival we were promptly greeted by a friendly front desk staff and were able to check in promptly at 4pm. We were able to conveniently park in their side lot while we brought our belongings up to our room. The room was extremely spacious and had beautiful upgrades and convenient amenities such as a full kitchen. The high ceilings really made this room unique. Everything in the room was very clean. There is a parking garage directly across from the hotel which was easy to access and only cost $22.00 a night to park. When staying in downtown MKE it is to be expected that you will pay for parking, and knowing our car was in a covered garage was peace of mind. We choose to Uber to our destinations, so we didn't have to find parking multiple times, and we never had to wait more than a few minutes for our ride to arrive. My only disappointment was there was no happy hour. I was under the impression there was a cocktail hour offered, but it didn't take away from our stay, as there were several liquor stores within walking distance to grab a drink for the room while we got ready. Breakfast in the morning was plentiful with options, fresh, hot, and the egg bites were delicious. The last thing I will add which is huge for me, they have complimentary water, hot water for tea, and coffee in the lobby at all times. I hate forgetting to bring a water bottle for the middle of the night when staying at a hotel, so I loved this feature. I would absolutely stay at this hotel again in the future! Don't let the negative reviews sway your decision. This was a beautiful, newly converted hotel that you should absolutely check out next time you are staying in the area.
LLuvmarleyThis is my second time to stay here. I have a service dog who is an ESA, which I had informed the hotel of when I made the booking. I had stayed there the previous weekend and when I checked in, there weren’t any issues with any of the staff with my having an ESA staying there. I only had an incident with the night manager who complained about the dog being in the hotel. This is when I was on the way to eat at the restaurant. The host & the server had no issues with the dog being there and they commented that she was actually more behaved than many small children that come the food was amazing btw. I twice had the dog near me as well in the pool area tethered while I was swimming & while I was in the hot tub & there were no issues with the staff then. However, the next time I stayed, they would not let me have the dog with me in the pool area tethered. They then ended up kicking me out of the hotel as I would not leave the pool as I felt this to be unjust as the dog wasn’t bothering anyone. Also, she cannot be in the room by herself as she will cry & bark which would bother our neighbors. I also will not leave her in the car. Basically because of my ESA dog-a Pomski of 14lbs, I was kicked out of the hotel at 10:30 at night escorted by 3 policemen on a Saturday with nowhere to stay. I had to sleep on my friends couch for a few hours, and find another place to stay the next day which excepted my ESA dog without any issues. I will not be staying at this resort again because of this horrific experience.
ゲゲストOur stay was short because we were just in town for a wedding, but you get what you pay for. Especially for only 62$ a night. It was decent cleanliness, i mainly marked it down because we found and killed 3 bugs, which bugs are like my worst enemy. We checked for bed bugs, there weren’t any. we also marked it down because of the little smell that wasn’t quite right and on one of the bed sheets there was a brown stain. a tip for the staff if they are reading this, the plug in wall scent thing needs to go upright, you put it upside down and it leaked all over the nightstand! Also to maybe even the owner, bug traps are so cheap, just some sticky ones behind the fridge and dressers would do you wonders. It would prevent from your customers having to see the bugs as well as having to kill them. The amenities are marked low because the pool was closed, and the restaurant that’s attached seems to not be in business. there was no signs that we could see saying that the business was closed but it looked that way.
The location is good, 10 minutes away from downtown! it’s a little bit of a rural area but it worked well for us as the wedding venue was only 10 minutes away.
So any future customers, if you are expecting a holiday inn or better, you aren’t gonna get it! This feels more like a mix between motel 6 and a super 8. Lower your expectations if you come here. it’s a doable place for a cheap stay.
ゲゲストI wasn’t told at checkout that I needed to change color of our wristband bands and we were in the pools for 4 hours before it was noticed. I had a 5 year old I was watching in the lazy river when life guard watching lazy river told me I needed to leave. I’m trying to explain I was told I could stay as long as I wanted, plus yell for the 5 year old and I told the guy I would go up to front desk. On my way up I ran into Jackson manager of the lifeguards. Very nice young man. He heard me tease my niece we were rule breakers. I early thanked him and his staff for all their hard work. He asked if he could help. I explained I had no idea I had to change color of wrist band and it’s my first time here. I had already checked out and I hoped it wasn’t too late. He assured me there would be no issues. I went to front desk and stood in a long line. Jackson came upstairs for something saw me in line and got my wrist bands so I didn’t have to wait. What a wonderful experience! Jackson is awesome! He truly cares about the customer experience! Thanks Jackson!
Earlier I took my niece to gift shop, she found a little Ty beanie purse. The strap had metal links on it but it was broken. The manager actually offered to replace it with something else but my niece had her heart set on that and it was last one. This manager fixed it good as new!! Top notch service by these two men!
ゲゲストThe staff was very friendly when I arrived, and checkout was quick and easy, which I really appreciated. I also requested a 6am wake-up call, and they followed through right on time, which was very helpful.
My room was clean, the heater worked well, and overall I was happy with the comfort and cleanliness of the space.
A couple of downsides: there’s no elevator, so I had to carry a heavy suitcase up the stairs to my room. Breakfast was okay, but there weren’t many options to choose from.
The only other issue was the atmosphere in the common areas. While this isn’t entirely the hotel’s fault, there were a a few guests who made things feel a bit uncomfortable. One person was loudly arguing and swearing in the hallway and at the front desk, and another guest appeared to be staying long-term, scolding her kids and a baby running around the breakfast area in just a diaper. It gave the public spaces a slightly uneasy vibe, even though the staff handled things as best they could and were consistently kind and professional.
Overall, I had a clean and comfortable stay, and I’d consider staying again if I needed a place in a pinch — I’d just keep expectations modest regarding amenities and the general lobby/hallway environment.