コロンビアボリーバル県で、駐車場のあるホテル

The experience was a mix of both positive experiences and areas of opportunity, in the positive aspects the service provided by the staff was great, kudos to the restaurant staff as they were very welcoming and friendly with us. Reception, a couple of things to mention: We had a delay on our check-in due to the room having some issues related to the door, we were requested to wait for 15 minutes after the 15:00 check-in, and we did, after this time I had to reach back to the reception to check if the room was ready, still, had to wait for another 15 minutes. It was a total of 30 minutes out of schedule from the initial check-in due hotel's fault, we arrived with more than an hour of anticipation. There was nothing but an apology, not even a slight interest in offering compensation for the wait time, which could have been a plus in the customer service experience. On the other hand. we had several technical issues entering our room, as everytime we where off the room for a while the card wouldn't work, this was a consistent inconvenience in every single day, at the point that at our last 2 days staying at the hotel we directly reached reception to get the card fixed as we were already tired from previous days to reach the 5th floor for our room and then having to go down to reception to report the issue with the card, reach 5th floor again and AGAIN visit reception because the card wouldn't work, this could have been activelly addressed with either a room change or a technical review, however, it surprised us that instead of the receptionist offering at least an apologize we were told it was because WE used the card on another electreonic device, which never happened, another thing to point out was that at their main elevator someone popped a pimple at the elevator's mirror, and that disgusting pimple stayed there for more than 4 days, which indicates that the facility cleaning is not optimal, following this though at our room the blackout was stained at a corner, and even with having staff cleaning the room that stain remained from day 1 untill we left, probably someone spilled a drink at the balcony and it dropped at the blackout. Positive things: Restaurant service and overall attitude from the staff, ubication was good, close to the beach and with a nice view. AOO: A more customer-oriented thinking, at least showing interest in going the extra mile with their customers, cleaning.

ホテルには素晴らしい景色とモダンな客室があります。それだけかもしれません。サービスは3つ星かもしれません-チェックインには信じられないほどの時間がかかります。最初は、コンピュータに約 10 分間何かを入れ、午後 3 時 (チェックイン時間) 後に鍵を取り戻すように言われました。私たちが戻ったとき、私たちはさらに 5 分間立たなければなりませんでした。彼らは何かをして印刷していました。これは、キューに費やされた時間の量をカウントしていません。ホテルはそれ自体を4 *として位置付けていますが、バスローブ/スリッパを提供していません。そして、部屋のシェービングキットは、チェックアウト中に見つけた追加料金であることが判明しました。ちなみに、スリッパが見つかりました。明らかに地元のスパで。彼らはビーチ用のタオルを配りません-プール用のみです。彼らは午前7時または午後9時に掃除をして私たちに来ようとしました。、志望自体は称賛に値しますが、時間は驚くべきものです。朝食はまったく悪くありません。独自のビーチはなく、公共のビーチのみです。プールサイドレストランの食べ物は悪くありませんが、サービスを改善する必要があります。私たちは食べ物を詰めるのを忘れていました、そして彼らは謝罪さえせず、賞賛も提供しませんでした。 残りは予想通り

Bonjour, J’ai du changer de chambre car il y avait un odeur et problème d’humidité.  L’hôtel n’ayant pas la possibilité d’ouvrir les fenêtres. Ça a été extrêmement compliqué pour moi car j’ai déclenché une allergie.

El hotel es precioso! Las instalaciones son excelente. La habitación algo pequeña para un hotel de esta categoría, pero con lo más esencial para estancias cortas. Lo mejor? El desayuno! Es de otro nivel! Croissant de almendra, huevos perfectos y un sabor muy intenso, recomendable!!! El personal muy servicial y atento. Nota 10 por ellos. Está a las puertas de Getsemaní pero no se escucha nada de la fiesta afuera en la calle, a media manzana. Por resaltar algo negativo: la puerta del baño no se cierra del todo y el aire acondicionado no funciona bien en recepción y salón de desayunos. Volveríamos de ojos cerrados a Osh!!! ❤️

Casa Santa Clara：雅高旗下的索菲特傳奇。也是城裡三家奢牌和當中規模最大的。圖中是花園，也是住進來歷史遺跡裏，可以在葱鬱的熱帶植物掩映，和斑駁的立柱古牆邊吃早餐，很妙！我這次也很感謝網友的推薦，也是雅高會員，所以就選了它。服務是預想的熱情老練，而且它是我第一家遇到的歡迎禮品送—一大袋哥倫比亞咖啡粉的酒店！感覺很用心！另外，好多人在卡塔赫納結婚呀，在這家也遇到盛裝出席的家族 見最後一張圖 哈哈哈

食べ物はホテルから遠く離れていて、水泳場にお湯がある場合、ホテルのエレベーターなどの時間が少し長いです。ホテルで食事をするにはサービス料が必要です。

It was good, even when they dont have room service 24 hours or minibar, you can bring in take outs or deliverys.

The hotel in nice and the rooms are huge with sea view balcony! This hotel no have private beach so anyone can swim in hotel front beach. When you want to go to front beach and get seats and umbrella you have to pay COL PESO 30.000! In front beach there is a lot of food sellers drink sellers which every 5 min someone gonna come up to bother you that was the only - issue! Rest hotel is great and specially the pools was amazing! Breakfast is good enough! Good for family and group of friends!

We had a wonderful stay at Sofitel Baru Calablanca. The hotel is new, well-kept, with all you need to spend several days in your little paradise. The food from French chef in Calablanca restaurant was pefect. The beach and pool facilities can accomodate all guests and you don't need to look for a sunbed or an umbrella. The only minor minus - hard to find the hotel if you are travelling with your own car, no signs on the road at all.

Me gustó el servicio y las habitaciones, queda algo retirado de farmacias y lugares de interés, no obstante lo recomiendo cuando se viaja solo con adultos y con facilidad de moverse