イギリスアーガイル・アンド・ビュートで、駐車場のあるホテル

Positives: - Young lady on reception super friendly, helpful and professional. - Requested teapot and fresh milk for room and provided efficiently with a smile.  - Issue with dirty bed linen dealt with professionally and apologetically, room changed offered but declined. Negatives: - Both twin bed sheets were dirty. One covered in mould or grease. The dirt did not look fresh but still I find this disgusting and unacceptable in any hotel of any standard.  - Lady on checkout abrupt and unpleasant.

Location was convenient - a little off the busiest part of the town but still walkable especially to the pier and restaurants.

間違った日付を予約したので、滞在について話すことはできません。見つけた直後、オイスターインに電話してキャンセルしましたが、Trip.comを使用したので、何もできないと言いました。 Trip.comでキャンセルし、メッセージは、FOCをキャンセルしても問題ないかどうかを確認するためにホテルに連絡したと言いました。trip.comによると、応答が来なかったので、予約がキャンセルされませんでした。それ以来、私の予約は「完了」しています。翌日ホテルに連絡して、なぜキャンセルを承認しなかったのかと尋ねたところ、trip.comはキャンセルを承認するのではなく、単に情報を求めただけだと言いました。誰が嘘をついていますか? 言うまでもなく、私はtrip.comを再び使用せず、Obanの他の場所に滞在することにしました。

The hotel was ideally located and featured a modern, stylish interior. The only drawback was the breakfast offering, we would have preferred a buffet option for greater variety and convenience.

Everthing was fine until I checked out in the morning, when the receptionist, told me I had an outstanding payment of £28 to pay, due to the fact that my card had been declined. I pointed out that payment was made to trip.com, using my debit card over a month ago, and that the payment had been taken from my bank. The receptionist then called the manager, who informed me that the hotel had not received payment, because my payment card had been declined, luckily I had the receipt, which was clearly marked as paid. I also said that my card could not have been declined, as payment had been debited from my bank account, they then said they woud look in to the situation, as trip.com had not paid them. The whole situation was very disturbing, and therefore I will not be using trip.com again

Loch long Hotel could be a lot cleaner. However, what really spoiled my stay was UK.trip.com. After I .ade the booking trip.com announced that the booking could not be varied. Then a couple of days before the due date, another anouncement about a £50 up front payment. Trip.com left a sour taste in my mouth Annoyed Gordon McDonald

私たちはパークホテルで素晴らしい滞在をしました、スタッフは素敵でとても気配りがありました。彼らにとって何も面倒ではありませんでした。強くお勧めします。