イギリスアーガイル・アンド・ビュートで、駐車場のあるホテル

すべてが素晴らしかった。ホテルはオバンの中心部に近い。

Positives: - Young lady on reception super friendly, helpful and professional. - Requested teapot and fresh milk for room and provided efficiently with a smile.  - Issue with dirty bed linen dealt with professionally and apologetically, room changed offered but declined. Negatives: - Both twin bed sheets were dirty. One covered in mould or grease. The dirt did not look fresh but still I find this disgusting and unacceptable in any hotel of any standard.  - Lady on checkout abrupt and unpleasant.

Very Disappointing Stay I booked this stay after seeing it recommended on TikTok, but unfortunately it didn’t live up to the hype. It also wasn’t in the centre of town, which made getting around less convenient than expected. The mattress was so soft it felt like I was being swallowed by it, making it really uncomfortable to sleep. The room itself was extremely hot — even after turning off the radiator it was still warm, and the only way to cool it down was by opening the window. That would’ve been fine, except the noise from the spa pumps ran all night and made it difficult to rest. We must have been given an older room because it looked nothing like the pictures we saw on TikTok. Parking was valet-only and cost £25, which felt excessive. On a positive note, the room was clean, but it was also quite small and definitely in need of an update. Overall, not the relaxing experience I was hoping for.

We loved everything. The staff, the food, the decor, the views. We booked an additional night as the bed was so comfy and the people so friendly.

Everthing was fine until I checked out in the morning, when the receptionist, told me I had an outstanding payment of £28 to pay, due to the fact that my card had been declined. I pointed out that payment was made to trip.com, using my debit card over a month ago, and that the payment had been taken from my bank. The receptionist then called the manager, who informed me that the hotel had not received payment, because my payment card had been declined, luckily I had the receipt, which was clearly marked as paid. I also said that my card could not have been declined, as payment had been debited from my bank account, they then said they woud look in to the situation, as trip.com had not paid them. The whole situation was very disturbing, and therefore I will not be using trip.com again

フェリー乗り場からも鉄道駅からも近く、街にも歩いて行ける範囲なのでとても便利でした。 洗面台が狭すぎて顔も洗えないのは唯一の難点ですが、部屋は清潔でぐっすり眠れました。 部屋に紅茶もコーヒーもミルクも置いてあったので、色々飲めて良かったです。

私たちはパークホテルで素晴らしい滞在をしました、スタッフは素敵でとても気配りがありました。彼らにとって何も面倒ではありませんでした。強くお勧めします。

This was our third stay at Stonefield castle. It is a beautiful building with a nice bit of history. The grounds are extensive with scenic views and wonderful walks. The staff at the hotel were courteous and friendly. There were many lounge rooms and a well stocked bar. It is a handy place for a short stay near Tarbert if you are touring the Loch Fyne area. We shall return.

Absolutely love our stay. The services are top. We really enjoyed the spa, lounge and breakfast. Our go for when visiting Mull.