Just a few points of feedback:
I paid for breakfast up front - which was meant to be open from 7am. However, what really happened was that breakfast (prepared by the Receptionist - who was very helpful) started to be prepared from 7am-ish. Coffee, microwave toastie, juice etc duly handed over in a paper bag (I was not the only one waiting) - but this was not ready 'till ~7.20am. Makes a difference if you need to eat and get on your way.
Also, £2.50 for the car-park - why? It's not the money - just the impression given.
The restaurant is Indian cooking - which I enjoyed. Waiter was pleasant and efficient.
Room was basic. Clean but a few cobwebs in the cupboards. No AC.
The most important aspect of this trip for me—given that I have special needs and rely on a Blue Badge—was the cost. I was charged thirty pounds, even though I had called three weeks prior and was told it would be fifteen; the actual charge was double that, which really upset me. That said, the place is clean, the services are excellent, and the reception is lovely—it is wonderful to be greeted with a warm smile. Thank you for the stuff.
The hotel staff were very nice and kind. Upon arrival we had a lot of bags and the staff made sure we got a room on ground floor and there was a trolley to move our items at once.
We were indoors all the time so cleaning staff left our room to give us privacy. Next morning we requested to have our room cleaned and in 5 mins there was someone there to clean. So efficient!!