ゲゲストwe went last year to this hotel and found it excellent but this time it did not feel as good. Firstly the bedroom very small and the window did not stay open when we told the maid she must have known about it because she came and propped it open with 2 rolls of paper towels, also there were no hand towels in our room the whole stay only 2 bath towels. last year there seemed better selection the breakfast seemed hit and miss first day no hash brown and only one flavour of yogurt, second day there was hash brown but no sausages. there were never ever any black pudding or fried bread which i would have expected for a full english.
ゲゲストPleasantly surprised after reading reviews but was so much better than I thought, as soon as I got there guy on reception friendly very helpful, sorted car parking for us straight away £6.00 for 3 days reserved so can come and go as pleased excellent value for money , other staff friendly approachable nothing is too much trouble , we were located on second floor room was clean bright bonus of having a bath, only thing I would say bed bases need upgrading as wood had collapsed on one side of ours, tea tray wasn’t topped up but asked guy at reception and the gave us a bag full so not an issue, breakfast was fresh and hot and great views to eat breakfast to, waitress was lovely and friendly, the bar area was clean and bright beer was nice and fresh and reasonably priced.
Overall a pleasant stay and would return again mainly for the breakfast view, the staff and the location
LLVKABeautiful stay! The hotel is aesthetically stunning. My room had a beautiful view, with lovely touches to make you feel at home. The pantry is something else and the staff in all areas of the hotel (reception, bar, restaurant, cleaners) offer superb service - warm, welcoming and attentive.
ゲゲストBeautiful hotel only 10 minutes walk from the city centre
Our room was clean and cosy
In the room was hairdryer, iron and ironing board as well as tea/coffee facilities and an electric fan which was definitely needed with temps reaching 29 degrees 🥵
The outdoor area was stunning with lots of seating and little pods to dine in of an evening very pretty all lit up at night
All the staff were friendly and helpful
We will definitely return in the near future.
ゲゲストWe only used the accommodation for two nights without breakfast or any other meals. The room was very clean and had everything we needed. The staff were friendly and the coffee was great. The decor was really nice with a jazz feel. It was very quaint and vintage.
I would imagine a stay in the summer would be very nice as the courtyard was very pretty and peaceful.
ゲゲストAbsolutely beautiful hotel breakfast plenty of bed was to die for didn't want to get out of it downside is parking Absolutely shambles when staff was parking there and you had to go elsewhere to park which was either 22 pound or 30 pound depending which car park disabled car disnt even have badges and wasn't checked either other than that fabulous night we for free cans of water and free cookies on reception
Llouise bloxhamI arrived late evening after a long journey and received a lovely welcome and an upgrade upon checking in. Both the hotel and the room were stunning. The stair case alone is so beautiful. My bed was super comfy and my room had a roll top bath and a separate rain dance shower. The water pressure was great for such an old building too. I also had a view of York Minster. It’s right next to the train station but also easy walking distance to the city centre.