The hotel was centrally located in the city. However, the hotel really need major renovations as it looked so worn out and like abandoned place. The walkway to my room looked like it hasn’t been cleaned and maintained properly especially the carpets (refer attached photo below). Inside the room, the toilet was not really clean. There were many black stains on the toilet bowl and the room’s floor had many dusts. The breakfast provided was not a buffet but just a very simple a la carte mea. The receptionist wasn’t there all the time and you need to wait for some time (more than 5 minutes) after press the bell before they entertain you. Overall, this is gonna be the first and last I am staying at this hotel. Not recommended.
Had such a lovely stay at Hotel Hilani! From the moment I arrived, the staff made me feel super welcome — big smiles, quick check-in, and they were always ready to help. One of the staff even greeted me by my name, which honestly gave such a nice vibe ✨
The room was clean, comfy, and had everything I needed to just relax. I really loved how calm and peaceful the atmosphere was — perfect after a long day.
Service stayed great the whole time, and you can tell the team really cares about guests. Overall it was such a smooth, stress-free stay. I’d definitely come back and recommend it if you’re looking for a cozy place with genuinely friendly hospitality 🤍
Hotelnya sangat nyaman.. semua berfungsi dengan baik.. hanya saja air kolam-a saat itu kotor. Entah belum dibersihkan dari mandi² weekand.. tp saat itu kami kunjungi kolam-a sudah hari senin sore.. apalg kolam anak².. jorok banget, banyak daun & air-a seperti berminyak.. tp dari jauh bersih kq kelihatan-a krn dasar lantai yg biru.. 😅