after 3pm there is no one manning the reception. if you arrive late due to your road trip having some delays, do not fret. call them using the TRIP app instead of your mobile (if you are a foreigner with a overseas service provider) to avoid roaming costs.
We had an issue with the book in, but all settled when we reached the professional service desk who was good with English and they guided us through the check in process.
Our train was several hours late and we didn’t arrive until 22:30, but the manager responded to our messages and reassured us that he would be available when we arrived. The staff is very friendly, the rooms are clean and comfortable, and the breakfast that we purchased was very good. You can’t beat the price!
NNicholas Jeremyafter 3pm there is no one manning the reception. if you arrive late due to your road trip having some delays, do not fret. call them using the TRIP app instead of your mobile (if you are a foreigner with a overseas service provider) to avoid roaming costs.
We had an issue with the book in, but all settled when we reached the professional service desk who was good with English and they guided us through the check in process.
FFrancescoI stayed in a single room, which was too small in size, but very cozy.Very comfortable bed! High level of cleanliness. Excellent buffet for breakfast with many options.
I also had dinner at the restaurant, which was really good. Service at the restaurant didn't match the level of the cousine.
Overall my experienced was positive 👍👍
PParkerJoyOur train was several hours late and we didn’t arrive until 22:30, but the manager responded to our messages and reassured us that he would be available when we arrived. The staff is very friendly, the rooms are clean and comfortable, and the breakfast that we purchased was very good. You can’t beat the price!