Simply the best hotel in Da lat. It’s like staying in a real palace. You can’t ask for more from a hotel here. The hotel grounds so massive and it stands out as a big landmark.
Приветливый персонал, понятно говорящий на английском, что редкость. Номер очень большой, чистый и красивый. Полотенца видно, что не совсем новые, но не критично. На 4 человека по 2 стакана, 2 ложки, 2 воды.
В целом, очень хороший отель и расположение, за свои деньги супер!
Great hotel even though the swimming pool and gym are not completed but this does not impact our stay.
Jade, the front desk staff whom we interacted most is polite and attentive. She is bright spot of our stay.
There is room for improvement. The hotel seems to ignore guests who have checked out and waiting in the lobby for flight as flight time may be few hours later. Hotel should offer drinks (plain water would also be appreciated) or assistance to keep guests who have checked out and waiting for flights happy. End to end services are critical and not just during the stay.
Great old hotel. Parker floor. Esthetic hall and rooms. They have discounts for golf tee time. Receptionist work is amazing: I booked golf by telephone as arrived late and she organized breakfast for me take with take away options for early tee time. Enjoyed my stay here. Amazing hotel
RROMAN SHAPIROРасположение в конце узкого и длинного переулка. Парковка на 2 машины всего.
Виды на теплицы)
Завтрак делают под заказ: не наешься как в привычном шведском столе.
Полотенца нормальные можно попросить - принесут.
Кондиционер только охлаждает, отопления нету никакого. Одну ночь было +6, нам принесли доп одеяла по просьбе.
ゲゲストBefore I start. Let’s be clear, Apec Mandala Mui Ne is the main one that owns the buildings. However a bunch of “Condotels” use the Mandala name so “Mandala Breeze” is one of them.
The communication is spot on before the trip. If you use Zalo they message you there and tell you the things you need to know. Also throughout the trip, extremely responsive to any questions I had.
CHECK-IN
Messaged when arrived and a girl came with the key cards (not the typical check-in style). She showed us to the room and took pictures of our passports. Also, they needed to keep one of the passports for some reason. But got it back at the end.
FOOD:
The Mandala Bay restaurant was for sure the main one for decent food! There are “lower level” kinds of restaurants around that offer very affordable and yummy food. (Bay Restaurant would be about 1-1.5M VND per meal on average for family of 3-4. Whereas the other more affordable places cost about 500k VND totally).
AMENITIES:
Swimming pools to the max. Very nicely kept pools and a nice kids playing mini water park was great. All pools have kids pools connected so it’s very family oriented.
Didn’t get to check the gym out but looks good.
The beach is easily accessible via exiting the hotel and asking the guard to send the golf cart to take you down.
Beach is standard and nothing very special. Quite a lot of rubbish around and many crabs (which of course don’t need to worry about as they go down into their holes with any kind of movement from us.)
Beach water is a little clear and at this time of the year (May) the water is warm!
*Notable* - people were getting stung by what possibly are jelly fish. So, you just get lucky with that kind of thing.
KIDS ACTIVITIES:
They have a great kids play club. It costs extra and isn’t included in the hotel cost but it’s worth it. Unfortunately quite hot in there though!
Kids also have the water park for themselves and the water slide (although the slide might rip your swimsuit a little!)
*Notable* - Swimming Pools. If you are staying via one of the condotels then make sure the if your room includes the swimming pools, take the main key card pocket as you won’t be able to get towels to use or even use the pool as that is the part of the actual date you will check-out. The cards themselves have old dates and the lifeguards get confused and say you can’t use the pools so make sure you take the one that has the actual check-out date on it.
CHECK-OUT:
Simply message 30 minutes before the time and it will be ok. Very simple.
All in all it was a great time. A couple of miscommunication issues but that’s to be expected. No real need to go out of the complex as they have everything there.