Wonderful hotel, brand new, perfectly curated and spot on service.
The hotel itself is beautiful, spottless clean. The room was perfect and super comfortable. The bed was comfortable as well as the pillows, the shower was perfect too. Also, there were complimentary water and fruit daily in our room.
It is very well maintained and you can see the staff replacing and updating the lobby facilities, even if they looked brand new.
The staff was very attentive, eager and solved anything quickly. Joanna and her team were always available and with good disposition towards our every needs. Thank you so much for our amazing stay.
The staff was super attentive to details, for example they realized I showered twice daily, and the following day they directly put extra towels in my room. That was a super nice gesture.
In addition there is a free laundy service, a member of staff is there to clean and pack your clothes free of charge. That was a plus specially in Zhangjiajie where you may need to clean your sports clothes after a day of hicking.
Breakfast was good too, complete and with variety. I particularly loved the pool, where you could rest after a day walking and climbing.
Would definetely choose the Hilton again when I go back. Was my second time in Zhanghiajie and would definetely come back to this hotel.
Ps: loved the panda robot that delivers stuff to the rooms!
The hotel is clean and the staff are very helpful and friendly. The buffet breakfast is decent. The facilities are good, including a nice swimming pool is and an entertaining kid’s playroom. The location is not far from attractions nearby by car with a toddler and a stroller. But it’s not very easy to walk with a stroller to some places as you have to go through underground tunnels with no lift. Overall it’s good value for money to stay at Sheraton Changsha.
LLllaspenStylish Airbnb super close to Tianmen Park.
Good location, easy to find but not quite convenient for parking. Close to Tianmen Park if that is part of the trip plan.
Got free upgrade, so I could stay next to my parents. Two rooms with their own yards are super soothing.
Good facilities generally, but there could be some improvements too, such as the floor in my parents’ room, and maybe add some sticker on switches to avoid some confusions.
Other than that, I love the foam pillows, much better than normal soft pillows in hotels, also love the comb it provides in the bathroom. Good toilet and good bath amenities like shampoo and shower gel. Recommend to provide bathrobe too instead of waiting for request from guests.
I also love the auto curtains and traditional styled wooden door.
I couldn’t catch breakfast for my travel plan but parents did, they love it. Services from the host was great, especially when it comes to laundry service. He also helped with parking.
Overall highly recommended!
Mmichael favilaOur stay at this hotel was more than a 10 out of 10. It was inexplicably wonderful. You simply have to experience it for yourself.
The exceptional service began with our premium pickup from the train station directly to our Nordic two-bedroom home. Each morning, we were greeted by the stunning view of the park: sun rising behind the mountains, bird songs and forest sounds, peaceful sunrises, and drifting fog.
We are deeply grateful to
• Mr. Xiao, our concierge, for his attentive care with our meals and requests.
• Mr. Wu, our private tour guide who kindly asked what we are looking for and we said less crowds, relaxing experience, yet full of adventures. He then delivered beyond our dreams. He secured us access to a magnificent route typically reserved for country VIPs and we were the only visitors in the trail. The climb was thrilling, the views mesmerizing, and our drone footage is spectacular.
If you go, do request for Mr. Wu. His guidance turns our trip from great to legendary.
ゲゲストI want to share great impressions of stay in your hotel!
So:
Delicious authentic and stylish hotel !!!! Every detail is thought out.
First of all, I want to note beautiful rooms: they are cozy, clean and well-equipped — everything needed was at hand. It was very pleased that the room was quiet and comfortable with the smart House system: managed to rest fully after a busy day.
We were made upgrade rooms for what separate thank you ☺️
Thanks to all staff (girls with reception otdyna thanks🙏 🏻) - this is a really strong side of the hotel. We were met and taken to the airport on a comfortable car, the driver was attentive. The hotel really care about the comfort of guests that can not please 😀.
Employees were incredibly attentive and friendly: quickly solved any questions, gave useful tips on the city (helped with the construction of routes on attractions).
The hotel is near the entrance to the National Park (foot meters 500), but at the same time in a quiet and noisy place. If you leave the hotel and go to the side of the promenade, you can see many shops, cafes and restaurants.
Read reviews about food. Food is great, Cook and girls from the restaurant constantly interested in all whether delicious and liked us. One day we had a buffet, a day on the menu was given breakfast. (Food for every taste national and European food).
Conclusion: recommend this hotel to all who appreciate comfort and quality service. It is very atmospheric) we can see that here love guests) we remained very excited with husband and happy to return dream! 🫶🏻