Wonderful hotel, brand new, perfectly curated and spot on service.
The hotel itself is beautiful, spottless clean. The room was perfect and super comfortable. The bed was comfortable as well as the pillows, the shower was perfect too. Also, there were complimentary water and fruit daily in our room.
It is very well maintained and you can see the staff replacing and updating the lobby facilities, even if they looked brand new.
The staff was very attentive, eager and solved anything quickly. Joanna and her team were always available and with good disposition towards our every needs. Thank you so much for our amazing stay.
The staff was super attentive to details, for example they realized I showered twice daily, and the following day they directly put extra towels in my room. That was a super nice gesture.
In addition there is a free laundy service, a member of staff is there to clean and pack your clothes free of charge. That was a plus specially in Zhangjiajie where you may need to clean your sports clothes after a day of hicking.
Breakfast was good too, complete and with variety. I particularly loved the pool, where you could rest after a day walking and climbing.
Would definetely choose the Hilton again when I go back. Was my second time in Zhanghiajie and would definetely come back to this hotel.
Ps: loved the panda robot that delivers stuff to the rooms!
“Amazing. It’s right on top of the station. I honestly didn’t expect this level of quality, service, and cleanliness. Everything was perfect — the room, the bathroom, and the staff. Definitely a 5-star experience.
GGiulia RinchettiI 100% recommend this place! The owners are super nice and really do their best to help travellers make the most out of their stay. They helped us with the itinerary (very important!) and recommended places to eat. If you are looking for a place to stay in Zhangjiajie, this peaceful oasis with cute rooms and a beautiful garden is the place to be.
ゲゲストWonderful stay with amazing hot springs and outstanding service
I had an excellent stay at this hot spring hotel and truly enjoyed every moment. The entire property was very clean and well maintained, which made the experience even more relaxing and comfortable. The hot springs were fantastic — peaceful, soothing, and perfect for unwinding after a long day.
What really made this hotel special was the staff. Everyone was incredibly helpful, professional, and polite. I would especially like to thank Cherry, who stood out for her kindness, patience, and willingness to help with everything. She made us feel very welcome and taken care of from the beginning to the end of our stay.
Highly recommend this hotel to anyone looking for a clean, relaxing place with hot springs and truly excellent service. I would definitely love to come back again!
ゲゲストThis hotel is the best I’ve ever stayed at my entire life, the cleanliness and service was top notch. Not only was the location perfect, but we had our own butler who ordered food and massages to our room! The breakfast had a great a selection, the pool was beautiful and right next to it was an open cave bar which we had full access to. They even upgraded our room free of charge with a better view! This is a no brainer, you should definitely pick this homestay if you are in zhangjiajie.