Hotel famillial haut de gamme avec un excellent acceuil. Chambres spacieuses et confortables. Tres bien situe. Personnel tres sympathique. Piscine agreable en fin de journee par ces fortes chaleures en plein centre ville .
Personal muy educado y ayuda en todo lo que puede y más. Las habitaciones amplias y tranquilas,lo único que podría poner malo es que son dos camas pequeñas en una grande y eso se nota un poco. Pero por lo demás genial. La cafetería,las cocineras y camareras majisimas. Precios que están muy bien. Volvería sin duda.
Lo único que las peticiones antes de ir, las envié días antes de ir al hotel y nunca fueron respondidas. Es lo único malo que podría poner.
Habitación amplia , muy calentita , y buena relación calidad precio, instalaciones mejorar o arreglar el spa y mantenimiento del gym , no hay colchonetas para estirar y varias máquinas en reparación
The staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well.
We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.
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8.7/10
1泊あたり
€60
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DDavid OhanaThe staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
WWK3112Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well.
We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.
ゲゲストVery friendly front desk manager - Mr Miguel. - superb customer service. And made many good recommendations.
Hotel Amenity a bit below expectation for the class of the hotel. Improve this will earn make more happy customers. .
Overall worth it for the price you pay for .
ゲゲストThe apartment was spacious and clean comes with kitchen area with cooking pans available. The hotel staff were nice and friendly.
The apartment was old and there was noises from the top floors,
The breakfast was great and with outdoor roof seating.
ゲゲストPersonal muy educado y ayuda en todo lo que puede y más. Las habitaciones amplias y tranquilas,lo único que podría poner malo es que son dos camas pequeñas en una grande y eso se nota un poco. Pero por lo demás genial. La cafetería,las cocineras y camareras majisimas. Precios que están muy bien. Volvería sin duda.
Lo único que las peticiones antes de ir, las envié días antes de ir al hotel y nunca fueron respondidas. Es lo único malo que podría poner.
SSquiddGreat little place to stay if you want to get away from it all ! Everybody there made me feel very at home. Food very good too, toasted bread with tomato and olive oil for breakfast. Very good value for money !!
VValentin BetranHighly recommended! We stayed for a weekend around 10 friends for a wedding in Jaca and the stay was top. Clean, well-located, good breakfast and rooms with a lot of space. We would repeat!