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Lovely hotel and delicious food. We loved the location and the pool area and facilities. Only issue we had was the heat. It was particularly mild for November and the staff weren’t able to adjust the temperature. We were given a dusty and broken fan to combat the heat but sadly no one came forward with an apology when we brought it to staff that we had to leave the window open wide all night to try combat the heat. I know it wasn’t the individuals fault but good customer service would apologise to the customer and none of the 4 staff we spoke to about it offered an apology and they seemed disgruntled about it too.

The DoubleTree by Hilton Dunblane Hydro is set in a truly unique and picturesque location, surrounded by beautiful scenery and plenty of charm. The setting itself makes it a special place to stay, and it’s a great base for exploring the surrounding area. The historic building and grounds add to the overall experience, giving it a character you don’t often find in modern hotels. That said, I did notice a few small details that could improve the guest experience — some of the typical hotel amenities were missing, such as basic cutlery and mouth rinse cups in the room. While not major issues, it’s something I would have expected at this level of accommodation. Overall, the stay was enjoyable thanks to the setting and atmosphere, and with a little more attention to those details, it could be an excellent all-round experience.

Inside the Stirling university which is a nice and quiet environment, but it requires travelling to the city centre. There is no restaurant which opens for dinner except that in the hotel. The original room on ground floor given to us has a strong odour smell, which did not disappear after cleaning by housekeeping team. The reception initially refused to change the room. Only after we insisted then we were given another room on the first floor, but it wasted us almost 1.5 hour in waiting. Otherwise, everything is very good including the excellent breakfast.

Fantastic birthday weekend away. I stayed here before and would stay again as its really central and has an amazing pool and spa

It was a lovely stop over on the way to the highlands and was dog friendly which was excellent, the staff were all very friendly and helpful, it was in a beautiful location , highly recommended

サービスは良く、とてもフレンドリーです