イギリススターリングで、プールのあるホテル

We booked a room here on our honeymoon tour around Scotland and it turned out to be the best hotel we stayed at in the country. Not only did the staff work so professionally, they were also so personable. As a treat for our honeymoon, the staff gave us a gift of chocolates in our room when we arrived with a honeymoon card, as well as a dessert when dining in the restaurant. The restaurant was one of our highlights, if you are staying in the hotel do not miss it. The food was delicious, very well seasoned, and presented beautifully. Moreover, the staff in the restaurant were also so helpful, giving suggestions and recommendations and giving attention to us without being overbearing. The room looked out over the lawn with the towns cathedral in the distance. There was both a bath and a shower, the television was modern with a clean image, there were plenty of free coffees, teas and snacks in the room, and the bed was very comfy indeed. Don’t miss breakfast! The great food from the dinner in the restaurant remains during breakfast time too! I will be returning. This is a very special hotel.

Great hotel, lovely clean rooms and nice spa area. Extended our initial booking by a further two nights and were able to stay in the same room.

Lovely hotel and delicious food. We loved the location and the pool area and facilities. Only issue we had was the heat. It was particularly mild for November and the staff weren’t able to adjust the temperature. We were given a dusty and broken fan to combat the heat but sadly no one came forward with an apology when we brought it to staff that we had to leave the window open wide all night to try combat the heat. I know it wasn’t the individuals fault but good customer service would apologise to the customer and none of the 4 staff we spoke to about it offered an apology and they seemed disgruntled about it too.

素敵で静かな環境であるスターリング大学内ですが、市内中心部への旅行が必要です。ホテル内を除いて夕食に営業するレストランはありません。 私たちに与えられた1階の元の部屋には強い臭いがあり、ハウスキーピングチームによって掃除された後も消えませんでした。レセプションは当初、部屋を変えることを拒否しました。私たちが主張した後に初めて、1階に別の部屋を与えられましたが、それは私たちを待つのにほぼ1.5時間を無駄にしました。 それ以外の場合、素晴らしい朝食を含むすべてが非常に良いです。

It was a lovely stop over on the way to the highlands and was dog friendly which was excellent, the staff were all very friendly and helpful, it was in a beautiful location , highly recommended