We had a great stay at this hotel. The service was truly excellent, from the security staff to the reception team and concierge, everyone was kind, professional, and very helpful.
When we arrived, we were welcomed with a refreshing welcome drink and were even allowed to check in early, which we really appreciated. The security staff were especially friendly, helping us with our luggage and opening the car door for us. It truly a five-star service.
The room was very comfortable, the bed, lighting, and overall ambience were excellent. What I loved most was the strong water pressure in the shower, which made it very comfortable and enjoyable.
In terms of location, it’s quite convenient, close to Gaia Mall and the airport.
The best hotel in singkawang so far. Staffs are courteous and humble, feels very welcoming. Its facilities are, room cleanliness are great. Very comfortable and located right next door to the grand mall. Food and shopping are easily available.
loved our stay here! the bed and pillows are so comfortable we felt like extending our stay 😂 the service was great, everyone was so friendly and helpful. the room was spacious. satisfied! would recommend staying here, and will for sure come again.