アメリカインディアナ州で、プールのあるホテル

I and my husband had to stay there for some business. The room was clean and fully equipped. What I loved the most was the heated pool—it was amazing. The price was impressive. I will definitely go back again.

I am torn with this one so I'll list both the pros and the cons, starting with the bad parts to get that out of the way: 1) The pool was closed due to a part missing, and we only found out at check-in. I work in property management, so I know how hard it can be to keep a property fully operational 365 days per year. I still have a hard time understanding how a resort can find itself with a missing pool part in the middle of the season! And not give a heads up to guests before they arrive! 2) For that inconvenience, all we were offered were two (2) $10 vouchers to the spa... which was already closed for the day and was not going to reopen for 4 days! What kind of hotel calls itself a resort if the spa is closed 3 days per week?! And even if that's how you normally operate, wouldn't you think to change the schedule when the pool breaks down in the middle of the summer and you decide that spa vouchers are the way to compensate guests for the inconvenience?? For the good parts: 1) Parking was free. 2) Drinks were cheap at the casino. 3) Room was clean (we had a bad view but not much can be done about that I guess). Two (2) final comments I'll call ”neutral”: 1) the mattress was a bit too firm and the pillows too thin for me. But I'm not counting that as a bad thing since that's more of a personal preference. 2) I'm not a huge gambler but I thought the sportsbook was small. I understand it's not meant to be Vegas but again, if you're going to advertise yourself as a casino resort, I just expected bigger. This part wasn't an inconvenience on my trip but I might as well mention it.

出張でこのホテルを予約した、環境が良く、場所が良く、交通が便利で、サービスが暖かくて思いやりがあり、部屋は清潔で整頓されていて、とても満足しています。

このホテルは非常に奇妙です、私は2回予約しました、請求価格、実際の控除、そしてCtripが私に送ったのと同じです、2日前に控除は一貫していません、Ctripの態度は私が扱うのに悪くありません、今この請求書はそうではありません同じように、予定時刻は127.33米ドル、請求書は139.23米ドル（これは州税が加算されます、理解できます）ですが、私の銀行カードの実際の控除額は174.23米ドルであり、差が大きすぎます。 2018年の最終日は実際に私にこの問題を心配させました。これは悪いレビューを与えられるべきです。

The breakfast was awesome! Location could not be better. My kids liked the pool, but it was a little chilly. Trip.com hooked up a good deal

To begin with the front desk clerks were great and courteous. The room was clean and comfortable. The pool was closed & it was June 1st, so that was a bummer. They advertise a gourmet breakfast, to my surprise --- it wasn't even close, no cream for the coffee, one of the juice drinks were out , no yogurt, then to top it all off ---- The waffle machine was disgusting!!! Dirty, & when I asked about the lady making a waffle ahead of me about her waffle sticking to the waffle maker,the host said ” well, it's because all of the non stick coating on the waffle maker is worn off” & the hotel was supposed to be getting a new one!!! When I wiped it with a napkin - black stuff appeared on it... So needless to say NO Waffle for me Today!! The waffle maker shouldn't have even been in use! Wow. And the temperature of the sausage Links were cold to the touch!! Very disappointed, Louann Archer/Steven Vaughn

I wasn’t too pleased in the beginning because we get there at 5 in the morning a little after booking this room online exhausted and then the guy upfront tries to tell us that it’s a $40 up charge bc check in time is 3pm ok fine whatever not pleased. Then we get into our room and the curtains are stained and dirty the shower oh don’t even get me started. The water from the shower is so bipolar it was the worst shower I’ve ever taken it kept going from hot to cold in seconds back and forth. The pool was finally open for a change not too bad , breakfast wasn’t too bad either waffles were good. House keeping knocked then opened the door when we were sleepin I quickly got out of bad freaked out but told them we’re good night need towels but that’s it . I did notice that there was a hole in the bathroom door it looks like someone punched it oh also I’m pretty sure half the staff lives there .

バスルームはよかったです。大きくてふわふわのタオル。シャワーは素晴らしかったです!シャワーの後ろのタイルに亀裂がありますが、シャワー自体には影響しませんでした。超柔らかい水ではなく、素晴らしかったです。一部の場所には、人が決してきれいに感じるほど柔らかい水があります。 ベッドはさまざまな枕で快適でした。良い選択。テレビモニターは大きくて応答性があります。すべてのライトが機能し、読みやすくなりました。 すべてが建設からのほこりで覆われていました。朝食の女性は最善を尽くしましたが、十分な座席がなく、ほこりが空中に浮かびました。私たちが最初に到着したとき、私たちはチェックインするためにフロントデスクに行く方法を知りませんでした。 (いつ改装が完了しますか?!) 緑/青の髪の女性は優しくしようとしましたが、私は彼女の「親愛なる」ではありません。彼女は私を3回「親愛なる」または「蜂蜜」と呼びました。私は73歳です。妻はそこに立っています。少し敬意を払うのはどうですか?

良い場所

サービスはずっと素晴らしかったです!私は個人的に時間を割いて、最高のカスタマーサービスで彼女を称賛したいと思います。彼女は私たち自身と私の障害のある男性のために可能な限り快適に滞在できるようにするために、そしてそれを超えました。ディリア(朝食エリアのホスト)も非常に優れた従業員でした。彼女はまた、私たちの滞在を素晴らしいものにするために彼女の道を出ました。彼女は私の障害者の朝食を運ぶための箱を見つけました。彼のために部屋に戻って。あなたは間違いなく両方の従業員を保持する必要があります、彼らは最高の顧客サービスフレンドリーな人です。 私たちの滞在を素晴らしいものにしてくれてありがとう! ルーアンアーチャーとスティーブンヴォーン