This probably would have been a great place to stay. The issue I had was with Trip/Expedia. As i was looking for a place to stay for a Dr. appointment, somehow on this particular site the date ended up being incorrect and I didn't notice as it had been correct on all the other motels I had looked at but...
I knew I had to be there so signed up for a non-refundable night. Didn't catch the incorrect date until after I had approved it. I looked through contact options and they had one listed that said incorrect date, ok should be no problem, I will just change the date and still stay there. The site said they had to contact the merchant, ok I can see that, I knew the night I NEEDED to stay was more expensive but was ok with that. Got a message saying the merchant wasn't going to allow me to change as it was a non-refundable night, I wasn't trying to not stay there just change the date. I happened to be in the town so I stopped at the motel and talked with the manager and was told that they couldn't change it without the approval of Trip/Expedia hmm guess they must be the ”merchant” rather than the hotel. So I ”donated” the cost of a room to some corporation. So Trip/Expedia for what it's worth I will not be using you again for any travel.
Enjoyed my stay staff was nice even though I was accused of smoking and found untrue an apology was made overall really nice place to breakfast is great also
The front desk was nice enough.
We were confused and thought it was a Jacuzzi suite. It was a jetted tub and it was disgusting.  There was hair and ***** hairs in the tub. It was disgusting and even the jets were gross. Nothing was clean! We didn’t even want to take a shower. So disappointing. I really wanted to take a Jacuzzi.
The New Victorian Inn worked well for our brief stay of just 2 nights. The room was large, the bed was comfortable, and the location is easy to find and close to lots of restaurants. The sink area was tiny but adequate, the bathroom is very compact as well but clean and stocked with plenty of towels. The complimentary soap and shampoo is by Dove (good choice!) The one weird oddity of the room was a metal panel around the base of the bed that made a huge ”gong” every time I ran into it. The breakfast buffet was served from 5-10 and includes eggs, sausage, biscuits, gravy, pancakes and waffles. There was also 4 kinds of cereal, fresh fruit, yogurt, and a decent coffee. My husband did not like the scrambled eggs, but he is very picky.
Check-in clerk was friendly until I declined the $3 added to my bill for a tip for staff; then after that she acted like she didn't want to talk to me. Sorry, but I've never before had to decline a tip presumptively added to my hotel bill. Seems like a scam by the hotel to put me in the awkward position of declining a tip for staff who are looking me in the face when I do it, and I resent that, so I don't feed into it. Just pay your staff what they deserve to take the job and don't put me in that position.
So I was put in a room right next to the lobby which was maybe my punishment for declining to add the tip, and was very noisy.
The room had a pungent musty odor but otherwise seemed clean.