This is the perfect place for nature lovers who also want real comfort and luxury. The lodge is exquisitely decorated and it was a pleasure to sit with a coffee and watch bush bucks, warthogs, kudu and all types of birds come into the garden. Walking around the lodge I came close to giraffes, zebras and more. It was breathtaking. I stayed for 2 blissful nights and enjoyed delicious home cooked meals, a wonderfully comfortable bed and hot baths each day. I hope to come back in future!
This hotel exceeded all our expectations in terms of quality, luxury and service. The hotel is a short drive from the local airport and is perfect for safari. We used it as a base to visit different sections of KNP. We really enjoyed the stay and would love to come back. The facilities at the hotel are excellent and very comfortable. Highly recommended.
ゲゲストthe Location was great and the restaurant staff were friendly and provided us good service, which is unfortunately the two positive parts of our stay.
when we arrive, the reception experience was very poor. No Information was given about the lodge or breakfast until I asked, and we were not even accompanied to our room. The condition of the room was disappointing. The shower and floors were dirty to the point where you could not shower without wearing flip flops. Housekeeping was also below standard. During our 2-night stay, the room was not properly cleaned, the bins were not emptied, dishes were not washed properly and both the bathroom and floors remained dirty. Only the beds were made. This was a very disappointing experience.
NNicyWe had an amazing time at Shangri-La. All the staff members were extremely helpful and friendly. They did everything they could to make our stay memorable. I honestly can’t name the best staff member as they were all incredibly helpful. The breakfast was really good and the restaurant has a varied menu with tasty dishes and a good wine selection.
SSarahThis is the perfect place for nature lovers who also want real comfort and luxury. The lodge is exquisitely decorated and it was a pleasure to sit with a coffee and watch bush bucks, warthogs, kudu and all types of birds come into the garden. Walking around the lodge I came close to giraffes, zebras and more. It was breathtaking. I stayed for 2 blissful nights and enjoyed delicious home cooked meals, a wonderfully comfortable bed and hot baths each day. I hope to come back in future!
CchanThis hotel exceeded all our expectations in terms of quality, luxury and service. The hotel is a short drive from the local airport and is perfect for safari. We used it as a base to visit different sections of KNP. We really enjoyed the stay and would love to come back. The facilities at the hotel are excellent and very comfortable. Highly recommended.
EElenapashВсё было на высоком уровне. Встретили очень доброжелательно, красивая ухоженная территория. Уютные номера, в которых было всё необходимое. Чай, кофе, вода в неограниченном доступе в течение всего времени. В стоимость номера было включено два сафари. Наш гид(Сидни) постарался максимально показать нам разнообразные дикого мира Южной Африки. Отдельно спасибо поварам, всё было очень вкусно и приготовлено с душой. Особенно вечернее барбекю . Ещё хочется сказать, большое спасибо, девушке менеджеру , которая нас встретила и всегда готова была откликнуться на наши просьбы и решить любые наши проблемы. С удовольствием вернёмся к вам снова, потому-что вы подарили нам незабываемые впечатления!
MMaria AgnesWe had a wonderful stay. Although the room we booked wasn't available, we were upgraded at no additional charge. The accommodations were very clean, and the staff was friendly. The surroundings were beautiful and peaceful.
ゲゲストEasy check in; lots of privacy; luxury room is smaller than what’s advertised online however the need is extremely comfortable; great location as it’s close to all the amenities; pool is nice and clean
YYollie DiasThey close at 11 pm.so make sure you arrive early ...Service was okay ..Friendly receptionist l.found them.about to leave...l booked wrong date they had to adjust for me without charging me extra ...