Wonderful hotel, brand new, perfectly curated and spot on service.
The hotel itself is beautiful, spottless clean. The room was perfect and super comfortable. The bed was comfortable as well as the pillows, the shower was perfect too. Also, there were complimentary water and fruit daily in our room.
It is very well maintained and you can see the staff replacing and updating the lobby facilities, even if they looked brand new.
The staff was very attentive, eager and solved anything quickly. Joanna and her team were always available and with good disposition towards our every needs. Thank you so much for our amazing stay.
The staff was super attentive to details, for example they realized I showered twice daily, and the following day they directly put extra towels in my room. That was a super nice gesture.
In addition there is a free laundy service, a member of staff is there to clean and pack your clothes free of charge. That was a plus specially in Zhangjiajie where you may need to clean your sports clothes after a day of hicking.
Breakfast was good too, complete and with variety. I particularly loved the pool, where you could rest after a day walking and climbing.
Would definetely choose the Hilton again when I go back. Was my second time in Zhanghiajie and would definetely come back to this hotel.
Ps: loved the panda robot that delivers stuff to the rooms!
Wanda Plaza/Baima Lake Commercial Area,常徳周辺のホテル訪問者の26.7%がこのエリアを選択しています
SSeet-Hutter2025.03.25
The decor of the hotel was really lovely. It was in the traditional Chinese style. Especially impressive were the natural floral displays in the public areas. The breakfast room was very stunning with its plethora of ceiling lanterns. The executive room we stayed in was spacious and well equipped. We would unhesitatingly book here again, also for its proximity to the high speed rail station.
I chose this mostly because it is a 15 minute walk from there to the Changsha South railway station, which is ideal of early departures and late arrivals.
My second time staying here. Loved the service, cleanliness and location.
The housekeeping team noticed that we loved their tea bags and left us a note to inform that they are giving us more of the teabags. Was also sick during the trip and they probably noticed that I downed many bottles of mineral water + meds on the table. They gave me more bottles of water than usual during their housekeeping duties.
Love their attention to details and truly enjoyed my stay there!
Scenery from the room was perfect as well.
ゲゲストWonderful stay with amazing hot springs and outstanding service
I had an excellent stay at this hot spring hotel and truly enjoyed every moment. The entire property was very clean and well maintained, which made the experience even more relaxing and comfortable. The hot springs were fantastic — peaceful, soothing, and perfect for unwinding after a long day.
What really made this hotel special was the staff. Everyone was incredibly helpful, professional, and polite. I would especially like to thank Cherry, who stood out for her kindness, patience, and willingness to help with everything. She made us feel very welcome and taken care of from the beginning to the end of our stay.
Highly recommend this hotel to anyone looking for a clean, relaxing place with hot springs and truly excellent service. I would definitely love to come back again!
ゲゲストHonestly, this was one of the best places we have every stayed. The amenities were spotless and perfectly designed. The staff was not only extremely friendly and welcoming, but also attentive and willing to help us with literally anything immediately. The breakfast was delicious. We got to choose each night our breakfast set for the next morning so there was enough flexibility and variety. We loved it. The location was fantastic as well. Just in walking distance from the cable car station to Tianmen mountain. We had such a good time that we sometimes just stayed for a while in the lobby, chat to the staff and most importantly played with the cats! All in all a fantastic stay and we would highly recommend it! 这几天住的很开心,谢谢你们!
ゲゲストWonderful hotel, brand new, perfectly curated and spot on service.
The hotel itself is beautiful, spottless clean. The room was perfect and super comfortable. The bed was comfortable as well as the pillows, the shower was perfect too. Also, there were complimentary water and fruit daily in our room.
It is very well maintained and you can see the staff replacing and updating the lobby facilities, even if they looked brand new.
The staff was very attentive, eager and solved anything quickly. Joanna and her team were always available and with good disposition towards our every needs. Thank you so much for our amazing stay.
The staff was super attentive to details, for example they realized I showered twice daily, and the following day they directly put extra towels in my room. That was a super nice gesture.
In addition there is a free laundy service, a member of staff is there to clean and pack your clothes free of charge. That was a plus specially in Zhangjiajie where you may need to clean your sports clothes after a day of hicking.
Breakfast was good too, complete and with variety. I particularly loved the pool, where you could rest after a day walking and climbing.
Would definetely choose the Hilton again when I go back. Was my second time in Zhanghiajie and would definetely come back to this hotel.
Ps: loved the panda robot that delivers stuff to the rooms!