Was surprised the hotel did not have air conditioning during April. We had to ask the hotel to provide fan. And also got blanket covers to use instead of blankets…it was too hot to sleep.
We really loved this hotel! The main reason, the staff was very very helpful to pick us and take us to the train station.
The hotel is new and super clean. Hot water is available all the time, the aircon works perfectly and the bed is very very comfortable. Also we asked for the balcony room and the view is super beautiful! Totally worth it!
The location is the best. Just a few steps away from the entrance to the Town, so it's quiet and has breathtaking views. It's maybe a 5 min walk to the entrance
The staff picked us from the train station even when we made our reservation 2 hours ahead, I'm very grateful for that. Also they gave us recommendations to visit at night and the schedule of the performances.
Would definitely recommend to my friends
Good location, walking distance to the shopping malls and there is an open space beside musuem and nice to chill. Great view from our hotel room as well. Seems like celebrities do stay here, while checking out saw people camping for them.
ゲゲストI chose Harmona because I was specifically looking for a peaceful place to rest and sleep well. During check-in, I clearly informed the reception staff that I would prefer a quiet room away from other guests, especially families. Unfortunately, this request was not taken into consideration. I was placed on a floor surrounded by families and was woken up around 8 a.m. by extremely loud conversations happening across the hallway, where families were shouting and speaking loudly to each other between rooms.
I was disappointed that the staff did not pay closer attention to my request, especially considering the purpose of my stay was rest and relaxation.
The amenities were also quite underwhelming. Seeing Lipton tea served in China was surprising, and the general cleanliness standards did not meet expectations. There were used cups and instant noodle containers left in the hallway for two days without being cleared away. The room itself was not very clean either — there were marks on the walls and even a dead cockroach when I checked in.
On a positive note, the hotel is located in a beautiful natural area, which made it pleasant for morning walks and jogging.
ゲゲストA cosy home away from home! We will be back! This hotel has a homely, bespoke hotel feel that you don’t find at larger hotels. Daily we were serviced a beautiful traditional Chinese breakfast, the day before you choose from a large selections to customise your breakfast. The coffee is good!!! The staff are wonderful, so sweet and wanting to do anything they can to help. Very prompt wonderful laundry service. Very clean. What a winner!!
JJannes SamuelThe hotel is well-equipped, we got room types with mountain views, there is also pool and gym, and laundry facility. The hotel also has a travel concierge who can assist with itinerary planning—making it a highly recommended place to stay.