Was surprised the hotel did not have air conditioning during April. We had to ask the hotel to provide fan. And also got blanket covers to use instead of blankets…it was too hot to sleep.
The hotel exceeded our expectations in every way. Nestled near the scenic area, its prime location makes it an ideal choice for travelers. The hotel boasts a beautiful environment, and the rooms are designed in a neo-Chinese landscape style, which feels exceptionally sophisticated and tasteful. They are also spacious and well laid-out. Facilities include a swimming pool, children’s playground, gym, and laundry room. The breakfast offered a wide variety of delicious options.
What stood out the most was the hotel’s attentive one-on-one butler service. A special thanks to our lovely butler, Xiao Jia, who not only helped us purchase discounted tickets and reserve entry times but also patiently introduced us to the main attractions, shows, and transportation options inside and outside the scenic area. She thoughtfully planned a route that was more suitable for our elderly companions. Throughout our stay, every request was met with a prompt and effective response.
Thanks to your exceptional service, our trip to Zhangjiajie became relaxing, enjoyable, and truly memorable. Thank you once again from the bottom of our hearts!
ゲゲストHonestly, this was one of the best places we have every stayed. The amenities were spotless and perfectly designed. The staff was not only extremely friendly and welcoming, but also attentive and willing to help us with literally anything immediately. The breakfast was delicious. We got to choose each night our breakfast set for the next morning so there was enough flexibility and variety. We loved it. The location was fantastic as well. Just in walking distance from the cable car station to Tianmen mountain. We had such a good time that we sometimes just stayed for a while in the lobby, chat to the staff and most importantly played with the cats! All in all a fantastic stay and we would highly recommend it! 这几天住的很开心,谢谢你们!