ゲゲストI cannot recommend this hotel enough! My partner and I are tourists from Canada and we are travelling in China for 5 weeks. Our stay at this hotel is best experience we’ve had. This hotel exceeded our expectations - everything from the ambience of the hotel, the room, and the service was top notch quality. We felt very at home with the quality service we were provided. The staff of this hotel are exceptional - they all work so hard, very warm and kind and make you feel so well taken care of even to the smallest of details like they offered to pick us up from the train station, bring us to a couple of attractions, changed rooms when we had requested, and helped us customize our breakfasts. We appreciated every thoughtful touch like the tea and snacks offered when we return to the hotel after a long day of sightseeing. My partner planned a proposal during our stay and the hotel was more than happy to help him execute his plans - adding decorations to the room and flowers! I will recommend this to all of my families and friends who visit Zhangjiajie. I’m so glad I found this hotel!
PPO Woei KenI stayed for 3 nights in mid Dec 2025.
1st of all, the hotel provides shuttle service, picking me and my wife up from Zhang Jia Jie West HSR Station to the hotel. This is wonderful.
I connected with the hotel management wechat group a few days prior, linked up with the driver, so the pick up was as smooth as it could get.
The hotel is also very kind in providing us an upgrade to a larger room with Balcony. EXCELLENT.
The room is clean, the smart room control makes it convenient when controling lights, and / or curtain & TV.
The front desk personnels are very friendly, thoughful and helpful.
The laundary facility is definitely a plus, such that I can do daily laundry.
The only shortcoming associated with the stay is the following: The shower room class door bottom rubber seal is failing. Water would get out and wet the floor in front of the sink basin. And due to imperfect floor gradient, water would not flow towards the drain, and this resulted water ponding. Water even flowed and ponded into the toilet cubical as well. If using the floor towel to dry it up, then the towel would become cold and wet, rendered it useless. On the day of checkout, I informed the front desk of the water ieaking out issue.
Breakfast selection is limited, but tolerable.
In conclusion, if I were to go to Zhang Jia Jie Wulingyuan again, I will most likely return and stay at this hotel again.