The hostel is really nice for the price and the area. We stayed in a pod, which provided adequate privacy.
Not all the bathrooms were always very clean. Given the constant amount of people coming through it's understandable, but slightly inconvenient. The staff were a bit difficult to find and absent. Would be nice to be able to control the AC in the pod as it got quite cold during the night.
Overall nice stay and will recommend!
Im Zimmer fehlt ein Bügelbrett und Bügeleisen. Auch eine Flasche Wasser zur Begrüßung wäre nett gewesen. Die Kissen sind viel zu dick. Es gibt keine Bademäntel im Zimmer, nur zum kostenpflichtigen Ausleihen und auch nicht in Übergrößen. Es war auch sehr kalt im Zimmer. Das Restaurant ist sehr gut, auch das Frühstück war hervorragend.
Hotel environment was good
BUT :
1. Check in and check out timing. Four o'clock is very late for a check in. Global standard allows checking In as from 13.00 hours! Eleven o'clock is very early for checking out. Again global standard sets check out at 12.00 with possible extension to 14.00 hours.
2. The room was supposed to be ” comfort plus”. I experienced no special comfort or extra comfort for that matter. Room was standard in terms of size and equipment.
3. Reception staff allowed the ”concession” of checking out at 12.00 and went to considerable length stressing that it is a gross exception!
Not the right attitude for a service organization.
Onze kamer 318 was niet echt schoon.
De haren van de vorige zaten nog in de badkuip aan de muur, en de spinnendraden aan het plafond.
De welness was goed en schoon.
Het restaurant was de bediening echt super! Het eten was oké
Great location; walking distance to the centre. Friendly staff and appreciate the welcome snacks and lounge area with free coffee and tea. Definitely will stay again when on business trip again in the city.
Wij hebben al een aantal keer in het Townhouse Hotel in Maastricht overnacht. Ook deze keer was het weer prima. Het personeel is vriendelijk en het hotel is gezellig en goed. De kamers zijn schoon met heerlijke bedden. De locatie van het Townhouse is super. Op loopafstand van het gezellige centrum van Maastricht. Kortom een aanrader.
Bathroom bit outdated, suggest renovations. Toilet bowl needs a lid. Air conditioning should be standard.
Nice and quiet area, free parking, didn't get to try the spa.