アメリカケンタッキー州で、スパのあるホテル

ホテルは綺麗で、4番街の好立地にあります。食事をするレストランやバーが複数あるが、必ず予約を設定してください。ベッドは快適でしたがシーツがきわめて硬く、厚いコンフォーターはありませんでした。駐車場は少し混乱することができます、より多くの看板は、valetと駐車場の他のすべてが見にくいので、表示する必要があります。大きな車を用意して、別の駐車場を使わなければならなかった。 フロント部分の全ての係員が、駐車場がどこにあるか見ることができなかったので、道路の下の公共駐車場に駐車することにしました。ホテルスタッフはこれについて良く、ホテルの駐車場に返金してくれたので、ダブルチャージされませんでした。 私が気づいたのは、訪問者に大きな助けになるだろうということは、ホテル内の看板と駐車場のガレージです。ホテルは非常に広く、すべてのフロアは同じように見えますので、どのタワーに行くか、レストランがある場所をかなり回ることができます。例えば、エレベーターの中にある標識をいくつか持って、どの階がどのレストラン/スカイウォークにアクセスできるかを知るのがよいでしょう。 このホテルを間違いなくお勧めし、再びここに滞在します。

私は孤立した事件として私の経験を粉砕し、それを消えさせるつもりです。 昨夜深夜に電話が届くまででした! このホテルでの滞在に関する私の入力について尋ねるために、Tripから代表者。私は2ヶ月前に友達と部屋を借りた直後にTrip.comに電話したと彼女に伝えました。 午後5時頃部屋を借りました。私は部屋の電力 - テレビ、ランプ、マイクロ波、フリグ - が機能しなかったと表現しました。午後6時頃、フロントデスクに苦情を入れました。問題は後まで解決されませんでした、午後10時頃。約1時間後には就寝時間なので、テレビやマイクロウェーブなどを見る95%が消してしまいました。 数ヶ月前にTrip,.comに電話をかけたとき、私は昨夜までフォローアップを受け取らなかった。昨夜、電話者は私の部屋についてフィードバックを欲しがっていました。私は起こったすべてを調べました。彼女はまた、彼らがどのように改善できるかについての入力を望みました。私は言った、それは非常にシンプルで、基本的な顧客の礼儀と満足に焦点を当てています。ここでの楽しみを失ったことについて、いかなる種類の認識も表現されていません。 顧客サービス/満足度は存在しなくなりました。

We were coming back from 3.5 months over the winter in Clermont Florida. This was the third time we had stayed at this location in a year. We arrived 10 mins before check in and we told there were no rooms clean and we would have to wait until a King Deluxe room was available. We waited and eventially were told our room was ready. We had parked outside the door we were supposed to be near and someone looking like a homeless person started talking to us about or dogs we had just taken for a pee. We went into the assigned room and it looked very used. The window drapes were off the hooks and hanging. The room smelled very antiseptic and overwhelming. While we were getting our thing out of the car, the lady who had talked to us about the dogs earlier came out of the room beside us with another what looked like homeless lady. I know that some of the hotels are allowing homeless to live in some of the rooms that are empty but I would think that people paying full price for reserved rooms would be in another area away from these people. We will not be back here.

ベルを2回鳴らしてから、受付を最初に取得するために電話をかけなければなりませんでした。情報については後で2回追加する必要があります。それにもかかわらず、素敵なホテル。コーヒーメーカーは部屋に戻るべきです。そして、メインフロアを含むすべての階に氷があるべきです。

Budget-Friendly Airport Hotel. I stayed in this Best Western SureStay while in the Louisville area for business. This hotel is located near the expo center and the airport and is close to highways and restaurants. Check-in was a breeze as there was no significant lineup when I checked in. They do not have a digital key, so you will have to physically check in and check out if you need a receipt. Like many Best Westerns, you also have to ask for them to send you the bill by email. My room was a standard king room with plenty of space and hardwood floors. The room was a good size and had plenty of cabinets and storage space. I did notice a musty smell when I opened the cabinet that stores the mini-fridge. Since the fridge is inside the cabinet, it has no way to vent thus the musty smell from moisture building up inside the cabinet. The wifi signal was easy to connect to and the signal was good enough for streaming and web surfing. The rooms have a couple of USB ports, and I suggest bringing a charging block for additional devices. The bed was comfortable and the sheets were clean. The AC/Heating unit was a little noisy but worked well. The bathrooms were clean and tidy. The fitness center has old and aging equipment. There is no water cooler or disinfectant wipes in the fitness room, or any additional workout equipment aside from some free weights. There are no benches, mats, or foam rollers just ancient cardio equipment and some free weights. I passed on the gym and just did a bodyweight WOD in my room. Breakfast is your standard two-star hotel fare with limited hot and cold choices. There are the standard pastries and some other options. Nothing stood out so I went to Dunkin for my coffee and breakfast. There is an outdoor pool that was open during my stay and many people were using it. Overall, a clean and budget-friendly airport hotel, good for a one or two-night stay.

The checkin was just a bit confusing since I was staying at the Fairfield. The signs pointed you to the Springhill reception and there I was greeted with professionalism and courtesy. Everything was explained to me and it was clear. I proceeded to park my car ($19 a night fee) and then go to my room. The room was clean and everything was in order. The staff at Springhill were always helpful in everything I asked about; Food, entertainment, complimentary water, etc... I actually had some issues with my car battery and needed to charge it. Derek Woodmore was SO kind and helpful in assisting me in getting an outlet to plug in my charger for the car battery (let me use the lobby outlet). He was a life saver. Then the day of checkout, I was again having issues and the manager, Jacob, was assisting me again and even offered to jump my car with his truck. Everyone there were so ACCOMMODATING! I would certainly go back again. The breakfasts were complimentary and there was enough variety to get my day started.

They said they had a problem with the credit card machine. So I got charged twice for the room and twice on the $500 deposit. A week later and there is still $1,000 pending on my card plus the extra charge for the room. Otherwise okay I guess.

We were very impressed with our stay here. The hotel was on brand as we have stayed at HI Express for years and this one did not miss the mark for IHG quality. Not sure how long the hotel has been here, but it seemed very new. The room was very clean and comfortable. Love the new showers that have very high ceilings, good lighting, and great shower heads. Love the new Dove pumps for shampoo/conditioner/body wash/hand soap/body lotion! The room also has a microwave and fridge. Great location and easy to access right off of 71-75. Breakfast had a nice variety of options. Love the cinnamon rolls! Plenty of comfortable seating to eat. Only fast food options nearby and then the new restaurant next door opened the day we were there. Cattleman's Roadhouse - very good - check it out!

Very vibrant hotel! Much lobby, Coppin bar area, activities with weddings and proms. Our room was spacious, well appointed with contemporary updates which added to comfortable living. Highly recommend for any visit to Cincinnati/Northern Kentucky area. Convenient parking, easy access to hotel. Will make this our “go to” when visiting family and friends in the area.

ホテルは綺麗で、4番街の好立地にあります。食事をするレストランやバーが複数あるが、必ず予約を設定してください。ベッドは快適でしたがシーツがきわめて硬く、厚いコンフォーターはありませんでした。駐車場は少し混乱することができます、より多くの看板は、valetと駐車場の他のすべてが見にくいので、表示する必要があります。大きな車を用意して、別の駐車場を使わなければならなかった。 フロント部分の全ての係員が、駐車場がどこにあるか見ることができなかったので、道路の下の公共駐車場に駐車することにしました。ホテルスタッフはこれについて良く、ホテルの駐車場に返金してくれたので、ダブルチャージされませんでした。 私が気づいたのは、訪問者に大きな助けになるだろうということは、ホテル内の看板と駐車場のガレージです。ホテルは非常に広く、すべてのフロアは同じように見えますので、どのタワーに行くか、レストランがある場所をかなり回ることができます。例えば、エレベーターの中にある標識をいくつか持って、どの階がどのレストラン/スカイウォークにアクセスできるかを知るのがよいでしょう。 このホテルを間違いなくお勧めし、再びここに滞在します。

Budget-Friendly Airport Hotel. I stayed in this Best Western SureStay while in the Louisville area for business. This hotel is located near the expo center and the airport and is close to highways and restaurants. Check-in was a breeze as there was no significant lineup when I checked in. They do not have a digital key, so you will have to physically check in and check out if you need a receipt. Like many Best Westerns, you also have to ask for them to send you the bill by email. My room was a standard king room with plenty of space and hardwood floors. The room was a good size and had plenty of cabinets and storage space. I did notice a musty smell when I opened the cabinet that stores the mini-fridge. Since the fridge is inside the cabinet, it has no way to vent thus the musty smell from moisture building up inside the cabinet. The wifi signal was easy to connect to and the signal was good enough for streaming and web surfing. The rooms have a couple of USB ports, and I suggest bringing a charging block for additional devices. The bed was comfortable and the sheets were clean. The AC/Heating unit was a little noisy but worked well. The bathrooms were clean and tidy. The fitness center has old and aging equipment. There is no water cooler or disinfectant wipes in the fitness room, or any additional workout equipment aside from some free weights. There are no benches, mats, or foam rollers just ancient cardio equipment and some free weights. I passed on the gym and just did a bodyweight WOD in my room. Breakfast is your standard two-star hotel fare with limited hot and cold choices. There are the standard pastries and some other options. Nothing stood out so I went to Dunkin for my coffee and breakfast. There is an outdoor pool that was open during my stay and many people were using it. Overall, a clean and budget-friendly airport hotel, good for a one or two-night stay.

The checkin was just a bit confusing since I was staying at the Fairfield. The signs pointed you to the Springhill reception and there I was greeted with professionalism and courtesy. Everything was explained to me and it was clear. I proceeded to park my car ($19 a night fee) and then go to my room. The room was clean and everything was in order. The staff at Springhill were always helpful in everything I asked about; Food, entertainment, complimentary water, etc... I actually had some issues with my car battery and needed to charge it. Derek Woodmore was SO kind and helpful in assisting me in getting an outlet to plug in my charger for the car battery (let me use the lobby outlet). He was a life saver. Then the day of checkout, I was again having issues and the manager, Jacob, was assisting me again and even offered to jump my car with his truck. Everyone there were so ACCOMMODATING! I would certainly go back again. The breakfasts were complimentary and there was enough variety to get my day started.

They said they had a problem with the credit card machine. So I got charged twice for the room and twice on the $500 deposit. A week later and there is still $1,000 pending on my card plus the extra charge for the room. Otherwise okay I guess.

このホテルには最高のフロントデスクのスタッフがいます。私は仕事のためにここに滞在しているので、スケジュールは頻繁に変更されます。シフトスケジュールをデスクに持ち込むと、早めの到着、早めの出発などに対応しようと真剣に試みます。彼らはいつも私のためにそれを解決することはできませんが、彼らはそれを試します。努力は感謝します!部屋は清潔で決して失望しません。

During our recent stay at 21c Museum Hotel in Louisville, we had some positive experiences but also encountered significant issues that completely marred our visit. On the positive side, the food and cocktails at Proof on Main were fantastic. The staff at the restaurant as well as the the friendly doormen, contributed positively to our stay. We also appreciated the art gallery, a highlight from our previous visit, which once again added a unique touch to our experience. Our room was clean and spacious with a comfortable bed, meeting our expectations. However, upon checking in, we discovered that the perks we were entitled to through our booking with a travel advisor, such as breakfast, property credit, and room upgrade, were not initially applied. The front desk eventually resolved these issues by providing breakfast vouchers and confirming our upgrade, though the lack of initial acknowledgment was disconcerting. Additionally, when we checked out, the property credit was not applied which added our frustration after the experiencing the peculiar situation below. Unfortunately, a troubling incident involving my missing purse from our hotel room overshadowed our stay. Despite our assurances that it was likely taken by accident with the linens, the hotel's handling of the situation was extremely poor. We spent considerable time dealing with the front desk, cancelling credit cards, and worrying about the lost purse, which significantly affected our trip. Although the purse was eventually returned, the staff's reluctance to take responsibility and the persistent issues with our booking perks left us with a negative impression of the 21c Hotel brand. Over a week later, I still have not received a response from management about our experience. We will not be back nor will we recommend 21C to others.

I seldom write reviews unless it was an amazing experience or a terrible one. This one was an excellent one. We had a late check in after arriving from Dallas and included the rental car place running out of vehicles. After arriving in an Uber Jay checked us in and was such a delight. Super helpful and made us feel safe since it was my daughter and I traveling for gymnastics. Thanks for making our stay as enjoyable as possible with having coffee ready for me when we had a super early flight back home.

The Marriott is such a nice chain of hotels that being said this place needs some TLC. I don’t know if maybe the room we got hasn’t been used for a while but it needed some cleaning. Not me being picky cleaning but we had to wipe out the drawers, pull hair out of the tub drain because the water wouldn’t drain properly, wash the coffee pot, lots of things that aren’t just little things. I do love the size of the room as someone that has stayed in a hotel room 1/3 of the size for a month with a 9 month old the size of the studio suite is nice for me, my husband and our now 14 month old. Staff was really nice and offered us a playpen for our baby. They had some dishes, pots and pans, cups, mugs, and utensils in our room as stated on the website which was great. Overall, I’m satisfied with our stay and will update as we have a very long stay ahead.

美しいホテル、絶好のロケーション、スタッフはとても親切でした。食べ物についてコメントするには早すぎました。私の最大の不満はスタジオのキッチン用品です。冷蔵庫はひどく叩かれ、凹んでいました。これは大きな問題ではありませんが、一晩中ひどい研ぎ声を上げて、眠れませんでした。私は結局それを抜いただけでした。 何も入っていなかったので、それは問題ではなかったが、一晩中聞いていなければならなかったのはひどいことだっただろう。

The Service employee who staffed the service elevator during the power outage went beyond and above the call of duty; calming and reassuring quests from all over the world with skill and assurance to us all, was most commendable and this review should be shared with him and other staff who assisted guests on the afternoon/evening during our stay, November on the nights of 28/29th. Often such employees are overlooked and underappreciated.

ホテルは綺麗で、4番街の好立地にあります。食事をするレストランやバーが複数あるが、必ず予約を設定してください。ベッドは快適でしたがシーツがきわめて硬く、厚いコンフォーターはありませんでした。駐車場は少し混乱することができます、より多くの看板は、valetと駐車場の他のすべてが見にくいので、表示する必要があります。大きな車を用意して、別の駐車場を使わなければならなかった。 フロント部分の全ての係員が、駐車場がどこにあるか見ることができなかったので、道路の下の公共駐車場に駐車することにしました。ホテルスタッフはこれについて良く、ホテルの駐車場に返金してくれたので、ダブルチャージされませんでした。 私が気づいたのは、訪問者に大きな助けになるだろうということは、ホテル内の看板と駐車場のガレージです。ホテルは非常に広く、すべてのフロアは同じように見えますので、どのタワーに行くか、レストランがある場所をかなり回ることができます。例えば、エレベーターの中にある標識をいくつか持って、どの階がどのレストラン/スカイウォークにアクセスできるかを知るのがよいでしょう。 このホテルを間違いなくお勧めし、再びここに滞在します。

The checkin was just a bit confusing since I was staying at the Fairfield. The signs pointed you to the Springhill reception and there I was greeted with professionalism and courtesy. Everything was explained to me and it was clear. I proceeded to park my car ($19 a night fee) and then go to my room. The room was clean and everything was in order. The staff at Springhill were always helpful in everything I asked about; Food, entertainment, complimentary water, etc... I actually had some issues with my car battery and needed to charge it. Derek Woodmore was SO kind and helpful in assisting me in getting an outlet to plug in my charger for the car battery (let me use the lobby outlet). He was a life saver. Then the day of checkout, I was again having issues and the manager, Jacob, was assisting me again and even offered to jump my car with his truck. Everyone there were so ACCOMMODATING! I would certainly go back again. The breakfasts were complimentary and there was enough variety to get my day started.

Budget-Friendly Airport Hotel. I stayed in this Best Western SureStay while in the Louisville area for business. This hotel is located near the expo center and the airport and is close to highways and restaurants. Check-in was a breeze as there was no significant lineup when I checked in. They do not have a digital key, so you will have to physically check in and check out if you need a receipt. Like many Best Westerns, you also have to ask for them to send you the bill by email. My room was a standard king room with plenty of space and hardwood floors. The room was a good size and had plenty of cabinets and storage space. I did notice a musty smell when I opened the cabinet that stores the mini-fridge. Since the fridge is inside the cabinet, it has no way to vent thus the musty smell from moisture building up inside the cabinet. The wifi signal was easy to connect to and the signal was good enough for streaming and web surfing. The rooms have a couple of USB ports, and I suggest bringing a charging block for additional devices. The bed was comfortable and the sheets were clean. The AC/Heating unit was a little noisy but worked well. The bathrooms were clean and tidy. The fitness center has old and aging equipment. There is no water cooler or disinfectant wipes in the fitness room, or any additional workout equipment aside from some free weights. There are no benches, mats, or foam rollers just ancient cardio equipment and some free weights. I passed on the gym and just did a bodyweight WOD in my room. Breakfast is your standard two-star hotel fare with limited hot and cold choices. There are the standard pastries and some other options. Nothing stood out so I went to Dunkin for my coffee and breakfast. There is an outdoor pool that was open during my stay and many people were using it. Overall, a clean and budget-friendly airport hotel, good for a one or two-night stay.

They said they had a problem with the credit card machine. So I got charged twice for the room and twice on the $500 deposit. A week later and there is still $1,000 pending on my card plus the extra charge for the room. Otherwise okay I guess.

美しいホテル、絶好のロケーション、スタッフはとても親切でした。食べ物についてコメントするには早すぎました。私の最大の不満はスタジオのキッチン用品です。冷蔵庫はひどく叩かれ、凹んでいました。これは大きな問題ではありませんが、一晩中ひどい研ぎ声を上げて、眠れませんでした。私は結局それを抜いただけでした。 何も入っていなかったので、それは問題ではなかったが、一晩中聞いていなければならなかったのはひどいことだっただろう。

このホテルには最高のフロントデスクのスタッフがいます。私は仕事のためにここに滞在しているので、スケジュールは頻繁に変更されます。シフトスケジュールをデスクに持ち込むと、早めの到着、早めの出発などに対応しようと真剣に試みます。彼らはいつも私のためにそれを解決することはできませんが、彼らはそれを試します。努力は感謝します!部屋は清潔で決して失望しません。

During our recent stay at 21c Museum Hotel in Louisville, we had some positive experiences but also encountered significant issues that completely marred our visit. On the positive side, the food and cocktails at Proof on Main were fantastic. The staff at the restaurant as well as the the friendly doormen, contributed positively to our stay. We also appreciated the art gallery, a highlight from our previous visit, which once again added a unique touch to our experience. Our room was clean and spacious with a comfortable bed, meeting our expectations. However, upon checking in, we discovered that the perks we were entitled to through our booking with a travel advisor, such as breakfast, property credit, and room upgrade, were not initially applied. The front desk eventually resolved these issues by providing breakfast vouchers and confirming our upgrade, though the lack of initial acknowledgment was disconcerting. Additionally, when we checked out, the property credit was not applied which added our frustration after the experiencing the peculiar situation below. Unfortunately, a troubling incident involving my missing purse from our hotel room overshadowed our stay. Despite our assurances that it was likely taken by accident with the linens, the hotel's handling of the situation was extremely poor. We spent considerable time dealing with the front desk, cancelling credit cards, and worrying about the lost purse, which significantly affected our trip. Although the purse was eventually returned, the staff's reluctance to take responsibility and the persistent issues with our booking perks left us with a negative impression of the 21c Hotel brand. Over a week later, I still have not received a response from management about our experience. We will not be back nor will we recommend 21C to others.

I seldom write reviews unless it was an amazing experience or a terrible one. This one was an excellent one. We had a late check in after arriving from Dallas and included the rental car place running out of vehicles. After arriving in an Uber Jay checked us in and was such a delight. Super helpful and made us feel safe since it was my daughter and I traveling for gymnastics. Thanks for making our stay as enjoyable as possible with having coffee ready for me when we had a super early flight back home.

The Service employee who staffed the service elevator during the power outage went beyond and above the call of duty; calming and reassuring quests from all over the world with skill and assurance to us all, was most commendable and this review should be shared with him and other staff who assisted guests on the afternoon/evening during our stay, November on the nights of 28/29th. Often such employees are overlooked and underappreciated.

ルイビルマリオットダウンタウンでの滞在を本当に楽しんだ。素晴らしいレストランやエンターテイメントに近い場所にあります。カラとサラはロビーバーの素晴らしいホストでした。特にケンタッキー バーボンについてよく知っている彼らは、私たちが長い間出会った中で最高のバーテンダー デュオでした。

We were coming back from 3.5 months over the winter in Clermont Florida. This was the third time we had stayed at this location in a year. We arrived 10 mins before check in and we told there were no rooms clean and we would have to wait until a King Deluxe room was available. We waited and eventially were told our room was ready. We had parked outside the door we were supposed to be near and someone looking like a homeless person started talking to us about or dogs we had just taken for a pee. We went into the assigned room and it looked very used. The window drapes were off the hooks and hanging. The room smelled very antiseptic and overwhelming. While we were getting our thing out of the car, the lady who had talked to us about the dogs earlier came out of the room beside us with another what looked like homeless lady. I know that some of the hotels are allowing homeless to live in some of the rooms that are empty but I would think that people paying full price for reserved rooms would be in another area away from these people. We will not be back here.

悪化やあなたのお金の価値はありません!彼らがフロントデスクできれいな掃除をし、彼らがすべてのゲストを優先事項として扱うことを確認する限り、私は気にしません。プロフェッショナルでなく、人種関係のトレーニングが必要です。貴重な従業員だけが非常に素敵なラテン系の女性である夜の監査人です。彼女は私が世話をされていることを確認するために首を折った。他の人はそのホテルで私の快適さをあまり気にすることができました。毎朝エレベーターから降りると、彼らは頭を向けて話さず、私は滞在を中断し、高級企業宿舎に移動しました。

サービスはここで本当に素晴らしく、清潔さも素晴らしいです。部屋はとても広々としていて、他のモーテルやホテルのようにけいれんを感じることはありません。私がこの場所で気に入ったもう一つの点は、3階にゲスト用ランドリールームがあり、そこに一定の四半期数の間機械を使用し、自分の洗剤を持参する必要があることです。 COVID-19のため、朝食は午前6時から9時の間に利用できる紙袋で提供されます。朝食はバナナ、ボトル入り飲料水、NutriGrainバーであるとのことです。全体として、ここスプリングヒルスーティーズでの滞在は本当に素晴らしく、誰もが熱心で効率的でした。次回レキシントンに戻ったときは、間違いなくこの場所で再び予約します。

私たちは過去に何度もさまざまな場所のTownePlace Suitesに滞在し、常に大きなスイートタイプの部屋を好んでいました。このTownePlace Suitesの私たちの部屋に入ると、誤ってMicroTelホテルに入ったかもしれないと思いました。私たちのスタジオスイートは、私の人生で最も小さなホテルの部屋でした。レッスンは、TownePlace Suitesでの滞在では、予約している部屋の種類に注意を払うことが重要であり、スイートホテルなので、またはリーズナブルになるキングルームを予約しているからだと仮定するだけではありません。サイズ。部屋のサイズ以外に、ホテルは大丈夫でした。多くのレストラン、自転車のパス、レキシントンのダウンタウンから10-15分しか離れていません。

私はPricelineを通して予約しましたが、二度としません!ほこりが落ち着くと、広告されたレートを受け取りました。それは良かった。私は私の銀行口座に1日$ 50.00のホールドを置いているのが好きではなかった。いいえ。私の銀行口座は何回か遊んでいました。そして、そのホールドは、顧客が施設をだまし取るつもりだと仮定しています。それは良い態度ではありません。どのような顧客を探していますか?部屋はとてもきれいでした。そして、それは最も快適でした。私たちがレキシントンに医療のためにいたので、それは私たちにとって重要です。 1階の部屋のリクエストが満たされました。すべてのアメニティが提供されました。部屋の電話は機能しませんでした。メンテナンスは2回も役に立たなかった。バスルームはとても素敵でした。バスタブ/シャワーにはたくさんのグラブバーがありました。とても素敵な折りたたみバスタブの席がありました。シャワー/マッサージヘッドは、それがあるはずの壁から動かなかった。朝食は最小限でした。シリアル、デンマーク語、コーヒー。2日目の朝、椅子がテーブルの上にありました。ある男が椅子を下ろした。マネージャーは「Covid 19の制限」と言いました。ワッフルアイロンは2つありましたが、ワッフルはありませんでした。私たちはおそらく、主に銀行口座に1日$ 50.00が保持されているため、再びここに滞在しません。スタッフは丁寧で丁寧でした。道路の騒音はありませんでした。

Location is wonderful. First room I was given, rm 320 had huge rattling noise from ac in room. As I am here for almost 2 weeks I requested a change. Moved to room 302. Room clean. Bed is tired with sides of bed collapsing and very center of bed a wall or mountain. Requested in writing to front desk/housekeeping to change or rotate mattress. That has not occurred or it has and the solution did not fix the problem. Room has one chair, small table, king bed with bed tables on either side. Might be cramped for 2 unless one is always in the bed. Lighting is yellow energy saving. Enough outlets built into clock or dresser but one available wall outlet in room and then two in bathroom. Room spotless, service everyday. Hot water in shower. Breakfast adequate:eggs, bacon or sausage, bagels, toast, oatmeal (add water but again water lukewarm) milk, juice, packaged cake or muffin. Coffee and tea service just warm. I noticed refrigerated surface for cold things warms considerably later in the am. I agree the staff sit behind a large monitor in front room. It is disconcerting as they do not rise to greet you or invite you to sit down. They do not acknowledge you as you walk in. You cannot see them. The woman who checked me in was wonderful, but she sat behind the monitor quite low as I stood. She graciously changed my room when I called down to say I thought her ac was working very hard and rattling, and brought me the key. Depending on who is at the front desk the phone is answered if you have a question, such as laundry services. Cleaning staff very pleasant. One wants to love this place. The ac has been consistently mentioned in reviews as has staff tucked behind monitor. Beds need to be updated. Room is otherwise quiet-depending on the room, great location, breakfast food basic, go early. In evenings has bar with bar food which is pleasant. Le Deauville next door good for dinner. Lunch is more difficult to find in immediate area, there is a sandwich place and Doodles Breakfast and Lunch. If bed was comfortable it could be a great stay in room 302. If they really took past reviews to heart the Sire would be 5 star.

We stopped at LaQuinta Inn on our first night on our way to Florida from Toronto. We used to stay at the Red Roof Inn’s in the past because they are pet friendly without a hassle. That’s where the similarity between the two hotel chains end. The Red Roof Inn, although inexpensive, came with some questionable locations and clientele. Since we now exclusively use LaQuinta Inn for all our travel to Florida and back we’ve had nothing but positive experiences. This location is Lexington was clean and well appointed. Our pup loved the outdoor doggy walk and if fact met another doggy in the parking lot and we took them over to the huge grassy lot beside the hotel and let them run free. They chased each other around until they tired themselves out. A bonus for sure since we were in the car for 13 hours! Room was clean and the bed very comfortable. In our opinion, LaQuinta Inn’s are the best hotels to bring your pets too. You never feel like you have to sneak them in the back door as the front desk and all staff are very friendly and welcoming to them. Breakfast area was spotless and we enjoyed a hot meal with better than average coffee. I’d highly recommend staying here whether you travel with a pet or not.