Very welcoming and engaging staff. They were quick to check us in and the shuttle driver was nice enough to ask us if we are sure we are at the correct Metcourt hotel as there is another one.
My husband arrived early at the hotel (7am) , tired and exhausted after a long flight and staff were not helpful with getting him into the room atleast a little earlier than the check-in time or offered any other available room , he was told to wait until 2pm to check into his room .
Also , he asked for a halal meal when calling room service and they just told him they don’t have anything , instead of offering an alternative .
I really hope that in future , the service of this hotel would be more helpful .
We made use of the free shuttle from the airport to the hotel. The drivers were helpful and friendly. This is a great value-added service. We were welcomed at reception by friendly staff. We were helped to our rooms. The rooms are modern, functional, and comfortable. We went to the 6th floor for dinner. The restaurant and bar there is called Level Seven. The staff there told us it was a privately owned restaurant and bar. We sat in the bar and ordered food and drinks. The staff were very friendly and helpful. Unfortunately, the food was disappointing. The only good thing about the food that night was that the fries were awesome and seasoned well. Breakfast the next morning in the main restaurant on the ground floor was exceptional—friendly staff and really good food. Overall, a great stay, let down unfortunately by the food at Level Seven.
Отель расположен недалеко от аэропорта, что очень удобно. Нас бесплатно, к определенному времени с комфортом доставили в аэропорт. Само пространство очень красивое, атмосферное, номера все очень удобные, современные. Сотрудники очень приветливые, добрые и решают любые вопросы! Очень благодарна и советую к заселению! Цена и качество на высшем уровне.
На территории отеля имеется бассейн и зеленая лужайка, где свободно гуляют птицы
Always love staying at the Piazza. Great buffet breakfast, great rooms and easy access straight into Monte Casino. It’s also half an hour away from the airport ( give or take considering traffic), so keep that in mind when you got a flight to catch the next day 😉