My stay at the Ibis (Accor) hotel was generally okay, but I was surprised by the absence of basic amenities such as slippers, toothpaste, and a toothbrush, which I have come to expect from other Ibis properties.
The team was very lovely and helpful, but I wasn't informed about the missing amenities at check-in. Additionally, my room remained very cold despite adjusting the AC to warm mode.
I hope these areas can be addressed to enhance the guest experience in the future.
Amaaaaaazing Staff! It is super nice to check in with Arthur, who showed us the basic orientation of Gent and some personal recommendations on where to go (his recommendations are true to his word~ :D)
Room was clean!
There was free water provided
but a fridge would have been such a nice addition!
This is a fairly new and trendy place in a beautiful converted old barracks. It had a ”buzzy” feel to it, and is conveniently in walking distance of both the station and the town centre.
The room was mostly good - everything was spotlessly clean, the bed was comfy, and the coffee machine and kettle were nice to have. However, there was a big set of stairs to get up to them, so do check with staff while booking if you have any accessibility issues, and it made a midnight loo trip quite the adventure!
As for issues with the room, firstly the shower wasn't great. It had two separate hot and cold taps rather than a mixer, so it was a little difficult to get the right temperature. The shower hose was also quite new and stiff, so the shower head kept spinning around to point at the wall.
The Aircon positioning is also a little odd too - the unit is in the upstairs part over the bed, but the thermostat is in the significantly chiller downstairs by the door, so I woke up in the middle of the night with hot air being blasted at me!
We specially enjoyed the bath tube in the room we stayed. The location was also great, as you can connect directly to the shopping district. Staffs were very friendly and helpful.
ゲゲストThis is a fairly new and trendy place in a beautiful converted old barracks. It had a ”buzzy” feel to it, and is conveniently in walking distance of both the station and the town centre.
The room was mostly good - everything was spotlessly clean, the bed was comfy, and the coffee machine and kettle were nice to have. However, there was a big set of stairs to get up to them, so do check with staff while booking if you have any accessibility issues, and it made a midnight loo trip quite the adventure!
As for issues with the room, firstly the shower wasn't great. It had two separate hot and cold taps rather than a mixer, so it was a little difficult to get the right temperature. The shower hose was also quite new and stiff, so the shower head kept spinning around to point at the wall.
The Aircon positioning is also a little odd too - the unit is in the upstairs part over the bed, but the thermostat is in the significantly chiller downstairs by the door, so I woke up in the middle of the night with hot air being blasted at me!
SSGPeteGreat location that is just 10minutes from the Gent Dampoort train station. There is a Carrefour nearby for groceries. Complete with amenities like gym, table tennis table, bar and restaurant and very friendly reception staff who are ever so helpful. The table tennis table was a hit for my kids. Highly recommended!
ゲゲストHet hotel was top. Vriendelijk personeel, nette kamers. Het ontbijt was goed verzorgd en lekker. De locatie is echt super, dicht bij een goedkope parkeergarage en heel dicht bij het centrum. Een echte aanrader 👍
DDiane PHHands down best view from the room! Booked another night as I had a really good impression and experience - wish I had stayed longer! Bed is comfy and the room is...roomy enough. The ladies at the front were exceptionally accommodating for when I had issues checking out and checking back in. Staff is overall awesome! The only shower room is fairly well kept. For a small amount there will be everything that you will/might need: from towels, laundry/dryer, tea/coffee/beer/snacks, luggage storage, to kayaks. Didn't have to use the common kitchen but it seemed equipped. Really can't go wrong with the location - everything is within reach and the are is just simply beautiful day/night.
ゲゲストSint Niklaas was going thru a process of major road and town works. Confusing one-way systems at play gave me a flat tyre reversing back around the right way and hitting a bunch of stones popping out the ground near the kerb.
I think it would be nice to return once the town face-lift is complete... 🤔
Ibis, I thought you'd be better than that. €20 deposit for a kettle and no milk, coffee, tea, or sugar in your room on arrival.. 😒
The ladies working there were lovely enough to give my gf & I a smile 🥰 they know where to park and at what times to pay the machines at the car parks 🤓
Cheap and fairly cheerful but also stressful to load and unload. 🤕