The soundproofing was poor, and they had a party until 2 a.m., making it impossible to sleep. Although I complained, they said it was a scheduled event, so the noise continued past 2 a.m. They offered a free late check-out as compensation, but if I had known, I wouldn’t have chosen this place. (They said it’s party season, but partying until 2 a.m. at a hotel seems unreasonable.) I appreciate the staff member who tried to address the issue, but I understand she had no way to help me.
The staff at breakfast and the spa were kind, but they didn’t provide basic information unless asked. I had to inquire about the breakfast location and times, spa lockers, and towel availability myself.
The location is excellent.
慌しい一日の終わりには、グランド ホテル リガでおくつろぎください。グランド ホテル リガは、ルセの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はRuse Stationまで4kmと、移動に便利です。付近にはOZK ArenaやRenaissance Park、The fountains in front of the Municipality of Ruseがあり、観光に大変便利です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。ルセの当施設には、併設の駐車場があります。
여여름휴가The soundproofing was poor, and they had a party until 2 a.m., making it impossible to sleep. Although I complained, they said it was a scheduled event, so the noise continued past 2 a.m. They offered a free late check-out as compensation, but if I had known, I wouldn’t have chosen this place. (They said it’s party season, but partying until 2 a.m. at a hotel seems unreasonable.) I appreciate the staff member who tried to address the issue, but I understand she had no way to help me.
The staff at breakfast and the spa were kind, but they didn’t provide basic information unless asked. I had to inquire about the breakfast location and times, spa lockers, and towel availability myself.
The location is excellent.