A minha decepção foi com o atendimento da recepção. a gestão precisa treinar e capacitar melhor a equipe da recepção.O ar condicionado não estava funcionando direito e na segunda noite quebrou de madrugada.Fiquei hospedada por 7 dias e não esperava passar por isso em um hotel 4 estrelas ainda mais pagando uma tarifa elevada no réveillon.
A piscina é uma delícia e o café da manhã é muito bom e a academia é pequena mais deu para usar.
The hotel is quite run-down, and the receptionist was unpleasant. Unfortunately, on the day of check-in, I approached the bar and asked the employee for a latte. At the same time, she asked a rude man who had suddenly interrupted our conversation to wait. I ultimately declined the order because I felt the employee was arrogant, especially when she flirted with the man with her eyes and facial expression. I didn't like the fact that my room's windows were so close to those of a neighboring building, from which they could likely observe, which created a lack of peace and quiet; I constantly felt like my personal space was being violated. The only thing I liked about the hotel was the excellent breakfast, but the latte from the machine was very sweet.
One of our favorite spots of all time. The hotel is run so well, so clean, all the people who serve will go the extra mile for the comfort of their guests. We feel like Kings in the Majesty hotel in Florianopolis... so much is convenient from the restaurant with exceptional food in the hotel to others all-round the block, to the huge shopping mall and all the event of Florianopolis... this is like a 5-Star New York City Hotel on steroids, bigger, better, cleaner, nicer... its amazing and the place to be... we return to the Majesty often as it is in our hearts... VIVA Majesty!!