I’ve found from experience in Algeria, customer service is not their forte. I’d suggest this is not just the HI but all service sectors in general, perhaps it’s the French influence, but regardless, across the whole residence I did not meet one cheery, polite or energetic person, everything just seemed to be troublesome or beneath them, I blame management however and somewhat by need, I will return however, let me conclude by suggesting the hotel is very nice, my room was well appointed and clean, the restaurant and food within, commendable.
As an aside, do book the hotel taxi service to and from the airport, it was efficient and very cheap compared to other countries I visit.
Got lift. Breakfast is okay. Wifi very slow. Shower hot water all time. Toilet bowl cannot flush properly and cover not working. Shower door got gap so water flows out and flood the floor because shower level is higher..
11件の口コミ
7.2/10
1泊あたり
AUD 99
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8.5/10
とても良い
ゲゲストC vraiment un très bel hôtel bien entretenu avec un personnel agréable et un petit déjeuner gourmand et complet
ゲゲストI’ve found from experience in Algeria, customer service is not their forte. I’d suggest this is not just the HI but all service sectors in general, perhaps it’s the French influence, but regardless, across the whole residence I did not meet one cheery, polite or energetic person, everything just seemed to be troublesome or beneath them, I blame management however and somewhat by need, I will return however, let me conclude by suggesting the hotel is very nice, my room was well appointed and clean, the restaurant and food within, commendable.
As an aside, do book the hotel taxi service to and from the airport, it was efficient and very cheap compared to other countries I visit.
ゲゲストGot lift. Breakfast is okay. Wifi very slow. Shower hot water all time. Toilet bowl cannot flush properly and cover not working. Shower door got gap so water flows out and flood the floor because shower level is higher..