イギリススコティッシュ・ボーダーズで、バーのあるホテル

Lovely hotel with a great spa and beautiful overall. The restaurant was very good as well, although quite expensive. Our main disappointment was the change to the kids’ pool access policy. It used to include both a morning and afternoon slot, but children are now only allowed in the morning. It definitely gave the impression that the hotel is moving towards discouraging families from visiting the hotel. Unfortunately, the staff attitude reinforced this feeling. We were repeatedly reminded when our child needed to leave the spa, including being stopped well before the end of the allocated time to make sure we were aware of the cut-off. It just didn’t feel particularly welcoming or family-friendly. That said, it is probably a nice choice for couples looking for a quiet, child-free getaway and who are happy with the premium pricing (for example, around £15 for a glass of wine).

We were offered an upgrade to a suite at a much reduced rate and accepted the offer. The room was huge comfortable and well equipped for a pleasant stay. However the room and bathroom looked as if they hadn't been used for a while. In need of an update and tired it also could have been cleaner. A bit disappointing. On saying that the rest of the hotel was very clean, comfortable and welcoming. Staff were all helpful and friendly, and attentive. The food was excellent and the menus had a great selection to choose from. I would definitely visit again, but as the standard rooms are more modern and comfortable I would ask to view any room before agreeing to any update

Nice enough hotel good large clean room and bathroom. We didn't eat in the evening but did have an excellant breakfast. A couple of people we were talking to said their breakfast was slow service so we expected that but everything was great. Slight issue was slowish bar service as only one person working Played golf on a lovely course which is quite challenging but very enjoyable. Looking forward to heading there again later in the year

I had a fantastic weekend at the Newcastle arms hotel, it was a welcoming and friendly environment, the staff were friendly enough, Michelle and Lorain went out of there way to make sure we were happy and catered for in every way there such lovely people. I would definitely stay again, the rooms are reasonable priced and it’s a lovely little village, there’s not much to do In the town but it’s lovely for a relaxing trip away, I would recommend to others.

The hotel is in a great location in the town center, close to Melrose Abbey, a supermarket, and several bus stops, making it very convenient. The room had a bathtub, and there was plenty of hot water, which was a nice bonus. However, the building seems old, and there were creaking noises. When other guests walked down the hallway, the sound echoed into the room, and I could also hear conversations from the neighboring rooms.

豪華な古い家族の不動産はホテル/ゲストハウスになりました。広とした快適なお部屋。スコットランドのボーダーズを探索した後、戻ってくるのに最適な場所です。 朝食サービスはサービスに欠けていました。若くて経験の浅いスタッフは、ビュッフェが備わっているか、使用済みの料理がテーブルから片付けられているか、ゲスト用のテーブルさえ用意されているかを確認する代わりに、何もしないで立っているのにあまりにも多くの時間を費やしました。

Lovely room, brilliant location, staff were friendly and welcoming. Place to store bikes and sunny outdoor space. Only minor flaw was not being able to order my favourite cocktail from the bar (despite it being stocked with all the ingredients to make it). Will definitely be back.

トンティンで素晴らしい4-night滞在しました。すべてのスタッフはフレンドリーでとても親切でした。食べ物は美味しく、良い選択がありました。私たちのお気に入りの場所は、カクテル付きの快適なソファのラウンジでした。再び滞在したいと思っています。

Beautiful building set up high out of Hawick. Exceptionally friendly and helpful staff, great food in lovely restaurant. Basic bedroom was large, well-equipped with great shower room. Cleanliness10 out of 10. Will use again.

他のスパや類似のイルクのホテルに比べて、本当に時代遅れです。例えばダンクドハウスに泊まったのは昼夜でした。スタッフは素晴らしいですが、その場所にはたくさんのお金が必要です。私たちの部屋で317私たちはテレビをHDしました。画面の半分が他の半分よりも暗いです。良いことは、私たちはテレビを見るためにここに行かなかったことです。プールエリアは素敵でしたが、改装が必要です。大きなステップは、高齢者にとって危険ですが、彼らは、非常に、非常に、”注意の2つの非常に”悪い状態の事務の最小を言うにパッチされている。 私は再びここに滞在しますか?おそらく場所がアップグレードされるまで。 私が見たホテルを見て、これは何百万ポンドもかかります。 私は射撃を楽しんだ、そして女の子は大きな助けだった。 公平に言えば、スタッフは素敵ですが、ホテル側では本当に改善する必要があります。