イギリスウィルトシャーで、バーのあるホテル

部屋はエアコンなしで非常に暑かったので、私のビジネス同僚の誰もあまり眠り/休むことができませんでした。部屋の小さなファンはあまり役に立ちませんでした。スタッフは最も役に立ちませんでした。私たちはスパホテルを予約しました。そのため、チームは朝にリラックスして、前日の長い仕事の後、ジャグジーを手に入れることができます。ホテルはそれから私達に私達が私達がtrip.comを通して予約したので私達がスパを使用するために余分な£30を支払わなければならないことを私達に言った(それは自由なスパアクセスだっただろう)。それはちょうど彼らが予約プレイフォームを支払わなければならない手数料を請求されているように感じた。全体的に、私たちは落ち着いてリラックスしなかったので、ホテルを予約しませんでした。ホテルは素敵に見えたが、全体的に少し時代遅れだった。

Staffs are helpful. Hotel room is clean and spacious.

The room was cosy and clean and the staff were for the most part nice. However, one lady at the check in desk gave me some dirty looks simply because of my age and the fact that I got rained on before check in which I did not appreciate. Overall a nice stay however

Good hotel with good clean rooms. The decor can be improved when you compare it other with 4+ star hotels however this is fully compensated by the pool and wellness facilities available which are not offered by a number of other hotels in the area. It is well situated for visitors who want to visit cotsworld and other nearby towns which are mostly within 1 hour drive. The rates are very reasonable and offer good value for money.

ホテル自体はまあまあで、部屋は綺麗でチェックインもスムーズでした。駐車コードは9ポンドではなく6ポンドで利用できました。 枕は柔らかめも硬めも使いにくく、結局首が凝ってしまいました。 朝食は美味しかったのですが、食事はハンガーゲームのようでした…。コーヒー用のマグカップを手に入れるのに15～30分もかかり、ハッシュブラウンやソーセージを手に入れるのは至難の業でした（笑）。でも、朝食を探すのは楽しかったです。こんなにたくさんの宿泊客がいるなら、まとめて調理して、もっと大きな容器を用意した方がいいと思います。

The hotel staff is very friendly and helpful. The ambience is good. 10/10 for services. Will recommend my friends and family

Our stay at this hotel left us feeling a bit underwhelmed. While I wouldn't go so far as to say avoid it entirely, I can't recommend it or see myself returning. The room, advertised as having a king-size bed, disappointingly turned out to be a double. Despite the hotel's emphasis on green choices, the room was unbearably warm upon arrival. We had to open both the windows and the door just to cool it down. This lack of basic comfort seemed counterintuitive to their eco-conscious branding. Furthermore, small but crucial amenities were absent, such as a hairdryer, and some lights weren't working. The absence of an in-room phone meant there was no easy way to request these missing items, adding to the overall inconvenience. The breakfast experience was equally disappointing. The so-called buffet consisted of a small, albeit pleasant, continental breakfast. However, being asked immediately upon arrival if we'd like to pay an additional £10 for a cooked breakfast made the setup feel misleading. At £14.50, the continental breakfast alone did not feel like good value.  The restaurant also had a notice about a £2.50 charge for menu amendments. While I understand the principle of upcharges, this particular policy felt excessive and off-putting. These issues were compounded by a lack of personal touches that form the foundation of good customer service. No one asked at checkout or during breakfast how our stay had been, a small but impactful gesture that could have mitigated some of our disappointments. In hindsight, I feel I overpaid by about 20-30% compared to the value I received. Knowing what I do now, I likely wouldn't have chosen this hotel for our stay.

I booked this hotel for two nights so my child could enjoy the swimming pool, but unfortunately, it was closed for upgrades. This was not mentioned when booking, and we only found out at check-in, which left my child very disappointed. The real highlight of this hotel is the staff. From reception to the restaurant team and cleaners, everyone was professional, hardworking, and genuinely kind. Their service was some of the best I’ve experienced in the UK, and they really do their best to make guests feel welcome and comfortable. The downside is the building itself, which is very dated. The rooms are squeaky, the doors and hallways are worn, and there’s no elevator. I saw several guests struggling with heavy luggage on the stairs, so if you have large bags, I’d strongly recommend requesting a ground floor room. That said, the building itself is outdated and badly in need of renovations. Doors have chipped paint, the hallway lighting is old, the sauna and changing rooms are poorly designed, and the gym has very limited space and equipment. Compared to other hotels in Swindon, this one feels extremely dated. Overall, my experience was good thanks to the wonderful staff and their service. I would consider staying here again, but for better value, there are other hotels nearby with larger rooms, elevators, modern facilities, and a better breakfast and restaurant experience. I truly hope Holiday Inn Swindon invests in a full upgrade of the building and facilities—partial, low-quality renovations (like the bathrooms) won’t be enough.

One of the better Holiday Inn Express locations. Room clean and tidy. Breakfast was good but very busy due to a coach trip. Parking can get a little busy. Great location just off M4.

Our stay may have been coloured by the rainy weather because in sunnier times the views from the Leigh Park Hotel would have been even better. The train station to Bath from Bradford upon Avon is very walkable but it is downhill from the hotel (some very steep bits) nearly all the way and after a busy day in Bath we elected to get a taxi back the walk back up that hill would have put a downer on the day (and I normally do 4 mile runs twice a week, so I am pretty fit!) The room we had was really big, as was the bathroom. The shower was really powerful and got warm almost immediately. The staff were really friendly and the the ambience of the hotel was classy. The breakfast area looking out over the grounds was really nice and I'd definitely like to sit there and enjoy a drink on a summer's evening. I managed to charge my electric car with the type 2 charging station. Unfortunately, it only delivered 7 kW so I only managed a small top up. The hotel breakfast was self service but the containers that were holding the food failed to keep it particularly warm. That is something that could be improved. Also the breakfast choice could have been a little wider (e.g. no tomatoes were offered as part of the English Breakfast). Having said that the breakfast tasted good. All in all we enjoyed our stay and would consider visiting again.