The Receptions not really friendly, but the other staffs are really helpfull. The breakfeast was great, but the pool is cold, maybe it will be perfect if the pool come with warm water. The picture of ballerina in the room and hall make the ambience little bit spooky.
Recently opened hotel located within reachable distance to popular places such as Tunjungan Plaza!
Excellent service from the staff and decent breakfast as well. During our stay, the pool, gym and some other parts of hotel are still under development so they weren’t usable. Great view from the higher up floor rooms. It is a great hotel overall. However, not a foreigner friendly hotel yet because of the staff’s limited communication ability in English.
非常に良い
123件の口コミ
9.2/10
1泊あたり
US$24
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8.3/10
とても良い
RRose AnnWe use this place every time we go to Ijen to do birdwatching for years.
Room is ok with warm and good water pressure.
They have western and local restaurant on site. The Western one was ok but the local restaurant is always a no and serve poor quality food, the warung can serve better Nasi goreng than in here. Some of the server in the local restaurant are lack of training.
JJeslynTThe place looks amazing and beautiful with the animals roaming free. Loved the feeding the giraffe session. Staff are very friendly and helpful. However the place is a lil far off with lack of food options (only 1 restaurant open on weekdays) and for a kid friendly hotel, there is a lack of kid cutleries, the room toilet was slippery and the play room was very rundown. We also got many bed bug bites. After making a complaint, they did change our room, gave us an upgrade although I did feel that our previous room was better than the upgraded one. All in all, good for a 2 night stay
MMuzaharIt's an amazing hotel with excellent hospitality, almost all staff are helpfull and you can feel safe to stay here. The front desk is very helpfull as well and provide all the informaton needed.
The room is very clean and all functionaliry is working. The feel of stay is like at your home house.
Hotel facilities also very good condition and manageable.
It's a valuable stay.
匿匿名ユーザーWe checked in a little late yet staff was very accommodating. Our room was on the 26 floor and it was really spacious for 2 pax. There’s an iron steamer in the room and this is such a win for us who can’t live without iron even during a short trip. It will be better if they provide us the iron board though. Shampoo conditioner and body wash were provided and I wish they provide more hooks in the washroom. It’s a bummer that we only took video of the room but we couldn’t even upload the video here.
Went for a short workout in the gym in the morning before breakfast. They have treadmill elliptical bike some dumbbells and bench for you to do some press lol. They have a good selection of breakfast. We stayed so long so that we were able to try everything from the breakfast menu.
The best part of the hotel was that it is connected to the Pakuwon City Mall. Shopping made easy 🤭