Location is right at the secteur touristique which was great. Had easy access to the beach as well. However, the room was constantly flooded by water from the toilet. We reported this three times already but staff just cleaned and mopped the water, not fixing the actual problem. So we ended up with a water-flooded room for the whole stay and we had to use disposable towels to try and soak the water every now and again.
Highly recommend this excellent hotel and facilities, on the beach and delicious food with plenty of variety. Special mention to all the staff from reception, breakfast, housekeeping to pool/ lobby bar who were all very welcoming, attentive and helpful. Reception team advised on navigating souk el had with kids and kindly phoned nearby restaurant to move our reservation as we were running late. And Maha was very helpful with late check out as we had a night flight. Hanane at breakfast was so lovely and remembered our preferences, always greeting us with a smile. iskander at the pool bar also very helpful and patient with kids during lunch time! Room upgrade for our stay was a bonus; extra room space, quiet with garden view was very much appreciated. Shukran jazilan!
This hotel has very friendly personnel. Great breakfast with fresh pancake and egg baking service. The rooms are very comfortable and everything is extremely clean. beautifull swimming pool, with a stonning view. Everywhere you see therie is a cleaner working. Close to the beach, the téléphrique,
I do have one small suggestion ; next replacement for the lights next to the bed, maybe a bit warmer light. I am not always that enthousiastic, but now I am.
Séjour magnifique je suis tombé malade et la femme de chambre ilhame m’a fait une tisane et m’a demandé si j’avais besoin de quelque chose elle a été incroyable je n’oublierais jamais . Merci pour tout
Un très bon séjour 2eme fois et toujours pas déçus la nourriture et excellent et l’équipe très professionnel et accueillant. Si vous cherchez un hôtel pour vous reposer je vous le conseil et merci à karima pour votre professionnalisme et vos soins visage.
MMironovaTatianaНормально. Очень интересный интерьер, но очень темно. Жили на втором этаже, ничегошеньки не видно в номере. Всегда полумрак. А так, в целом, все понравилрсь.
Сервис на хорошем уровне. Все вежливые, помогабт с любыми вопросами.
Еще по близости нет магазинов, где можно было бы купить фрукты.
Но это на побережье в целом.
ゲゲストThis hotel has very friendly personnel. Great breakfast with fresh pancake and egg baking service. The rooms are very comfortable and everything is extremely clean. beautifull swimming pool, with a stonning view. Everywhere you see therie is a cleaner working. Close to the beach, the téléphrique,
I do have one small suggestion ; next replacement for the lights next to the bed, maybe a bit warmer light. I am not always that enthousiastic, but now I am.
ゲゲストNot a bad hotel for the price I would definitely stay again if you’re looking for somewhere on a budget clean enough hotel for what you pay friendly staff. Location is great
匿匿名ユーザーLocation is right at the secteur touristique which was great. Had easy access to the beach as well. However, the room was constantly flooded by water from the toilet. We reported this three times already but staff just cleaned and mopped the water, not fixing the actual problem. So we ended up with a water-flooded room for the whole stay and we had to use disposable towels to try and soak the water every now and again.
ゲゲストHighly recommend this excellent hotel and facilities, on the beach and delicious food with plenty of variety. Special mention to all the staff from reception, breakfast, housekeeping to pool/ lobby bar who were all very welcoming, attentive and helpful. Reception team advised on navigating souk el had with kids and kindly phoned nearby restaurant to move our reservation as we were running late. And Maha was very helpful with late check out as we had a night flight. Hanane at breakfast was so lovely and remembered our preferences, always greeting us with a smile. iskander at the pool bar also very helpful and patient with kids during lunch time! Room upgrade for our stay was a bonus; extra room space, quiet with garden view was very much appreciated. Shukran jazilan!
HHahahahaoGreat location with easy access to the beach. The staff were friendly and helpful throughout our stay. One minor downside was that some food and drinks were not replenished promptly during breakfast time
ゲゲストIst class service. Latifah at the front desk was amazing, very helpful and professional.
El mahdi the concierge guy was amazing, very friendly and helped us with necessary information.
The hotel looks much better than advertised on most sites.
Everything is new and just beautiful.
Very beautiful aesthetic, ambience and clean environment.
The rooms are very spacious and well decorated. Only downside was I couldn't connect YouTube or my phone smart view to the TV to watch my preferred shows. However, that's just my personal choice.
WiFi was good without issues.
The food was really tasty and had good varieties.
Overall, i highly recommend as palais des roses gave me a very good experience.
Staff are really amazing and friendly.