City center of Johor Bahru,ジョホール・バル周辺のホテル訪問者の78.2%がこのエリアを選択しています
KKerokeroppi2025.10.24
Steps to self check in is clear. But it’s strange that we can’t go inside mailbox when haven’t got the key? So need to wait for someone from inside to come out then we can go in. Needs improvement. Room is Clean. But bath tub was bad. There’s a big crack. And there’s no glass panel or shower curtain beside the bath tub. So whole bathroom is wet which is not really good.
City center of Johor Bahru,ジョホール・バル周辺のホテル訪問者の78.2%がこのエリアを選択しています
ゲゲスト2024.12.12
To the host:
Although R&F are closed to custom but the location are really inconvenient. By walking at least 20-30min even covered walkway. Less shop lot and local restaurant surrounding the stay.
Check-in instruction was unclear and mismatched the information with booking. Ultimately led me to wrong location and only found out there’s a mistake upon arrival. The network connection at the place are bad connectivity too. Spoiled the entire travel vibes by dragging the heavy luggage and caused inconvenience to traveller.
At the end only got sincere apologise by the host since they found the mistake upon arrival.
To Trip platform:
CS and duty manager lack of empathy. Robotic replies. Duty manager does not know how to write an apology letter and need me to teach how to storytelling and combine all info in one sentence. Just sent multiple messages to interrupt me in chat box . In order to resolve the issue they provided trip coin as compensation but less sincere attitude. Which I understand they only a worker not the boss.
MMosquitoFeederAnantara is amazing!
What we like:
Huge, scenic pools.
Expansive grounds.
Helpfulness of staff
Turn down service.
Mini pantry.
Comfy bed.
Huge toilet, deep tub.
Clean room.
Personalised notes.
Decor according to season.
Kids club.
Teens club.
Cleanliness of the whole resort.
We also love the beach, picking seashells, the bath salts and soaps provided, and the beginner birdwatching activity. Guide was knowledgeable, kind and helpful.
What we didn’t like:
Not sheltered carpark
Quite pricey to pay for an extra child
Hard to go out into room balcony because of the flies, mosquitoes and lizards outside. We didn’t want them in the room.
Overall a superb experience. Do try!