This is one of the nicest, most comfortable hotels we have ever stayed in. We stayed in one of the small rooms (Elegant) for 3 nights and while small, the bed was large and comfortable. Our room had a great little terrace that looked out over the street which we used every even to drink some wine and people watch. The bathroom was very clean and even better had an actual large shower, with a door that closed and did not splash water all over the floor, which is a rare and surprising luxury in Europe. The included breakfasts were delicious and had a variety of offerings including very good scrambled eggs, sausage, bacon, french toast, small pasteries, etc., along with the usual cold meats and cheeses, yogurt and cereal that most hotels offer. The staff was very accommodating and extremely friendly, and they gave us a nice little tour of the Roman bath that was discovered during construction, which added to the charm and ambiance of the hotel. The location is excellent and very walkable. There is a private parking lot, but we ended up not using it since we only rented a car for one day. Our only complaint was the room got kind of stuffy at night, but we could not use the air-conditioning because the central system was set to heat (it was late October) and they could not switch on the A/C to one room. We did open the window to ventilate the room, but closed it while sleeping due to the proximity to the street noise and vehicle exhaust (not the hotel's problem, Plovdiv would be well served to limit vehicular traffic in this area). Overall, a fantastic hotel with incredible staff and a great value!