Very welcoming on arrival. Breakfast set up explained and clear instructions on room location.
Room was clean although a little chilly when entering. Soon found heating controls and was able to correct this.
Bathroom a little tired in places.
Plenty of tea /coffee and milk supplied
Ironing board and iron along with hair dryer in room
Full length mirror with good lighting.
Great blackout curtains and very little traffic noise heard.
Comfortable bed, will definitely stay again.
No air conditioning so very humi and hot in room. Toilet was hard to flush. Plugs too far to charge on a table or stand. You need to unplug things to get closer. Overall better than the travel lodge and Premier inn nearby.
The hotel is in a great location on the cliffs above the sea front. Everything was very clean and staff friendly and polite. We particularly liked the outside terrace area at the front of the hotel. We arrived by train and it is about a 15 minute walk from the station. Didn't eat at the hotel so cannot comment on food.
Would certainly stay here again if we are ever in Southend on Sea.
I had a great stay in this hotel. Friendly and accommodating staff. Very clean and tidy. Food is amazing especially their breakfast. I was happy my room was on the ground floor coz i don’t think there is a lift. I has a nice view from my window too. Will definitely recommend. Worth my money.
BBernsterVery quiet area you could swarm an apocalypse had happened
If you require medication put in the fridge ask the female receptionist the male is nasty and just outright refused
Breakfast is good and restaurant attached to hotel is good
Also Manager of restaurant is great
Not far from station 10 minute walk with tunnel under road
ゲゲストVisited this hotel for 5 days stay , room was lovely and big ,lovely shower, black out curtains, beautiful super king size bed , breakfast was worth the money , unfortunately the main meal was a big disappointment as very expensive for little amount and very tasteless , parking was good , lots of parking spaces , only down fall about the parking location there is only one entrance to the main building, one way in and one way out and you have to pay 10 pound a night very disappointed in parking and main meal , overall staff friendly, clean, nice stay
SSamuelThe hotel staff were very nice and kind. Upon arrival we had a lot of bags and the staff made sure we got a room on ground floor and there was a trolley to move our items at once.
We were indoors all the time so cleaning staff left our room to give us privacy. Next morning we requested to have our room cleaned and in 5 mins there was someone there to clean. So efficient!!
ゲゲストGood on value for money. peaceful location and environment, comfortable stay, helpful staff. Found a spider and a few insects in the washroom, they can definitely do better with cleanliness. asked housekeeping for a general room clean up while I was out and they emptied the bins and all but beds were not made. I left my Apple Watch accidentally in the room and when I came back it was still there . So good honest staff.