イギリスウィルトシャーで、朝食のあるホテル

部屋はエアコンなしで非常に暑かったので、私のビジネス同僚の誰もあまり眠り/休むことができませんでした。部屋の小さなファンはあまり役に立ちませんでした。スタッフは最も役に立ちませんでした。私たちはスパホテルを予約しました。そのため、チームは朝にリラックスして、前日の長い仕事の後、ジャグジーを手に入れることができます。ホテルはそれから私達に私達が私達がtrip.comを通して予約したので私達がスパを使用するために余分な£30を支払わなければならないことを私達に言った(それは自由なスパアクセスだっただろう)。それはちょうど彼らが予約プレイフォームを支払わなければならない手数料を請求されているように感じた。全体的に、私たちは落ち着いてリラックスしなかったので、ホテルを予約しませんでした。ホテルは素敵に見えたが、全体的に少し時代遅れだった。

Staffs are helpful. Hotel room is clean and spacious.

The room was cosy and clean and the staff were for the most part nice. However, one lady at the check in desk gave me some dirty looks simply because of my age and the fact that I got rained on before check in which I did not appreciate. Overall a nice stay however

A Comfortable Stay with a Few Surprises As one of Marriott’s brands, I expected a little more, but overall, the hotel delivers the essentials for a pleasant stay. The rooms are very spacious, with two double beds—perfect for a family holiday. The indoor pool and the gym is a nice touch, though it’s worth noting that external guests can also use it. Things to keep in mind: Parking – There’s a £7.50 per night charge, which feels a bit steep. The website mentions free parking for conference delegates, so it might be worth asking at check-in. Holding Charge – A £50 pre-authorisation is applied to your card. While common in some places, many UK chains no longer do this, so plan ahead if your card balance is tight. TV Experience – The TV system could use an upgrade. Menu and guide functions weren’t available, and picture quality was poor—even on HD channels. Room Details – The room was spotless, but we noticed condensation on the windows and a slight odd smell on arrival. Nothing major, but worth mentioning. Overall: The hotel offers the comfort and space you’d expect from a reputable brand, but a few details—like parking, the TV system, and the holding charge—felt out of step with Marriott’s usual high standards. Still, if you’re looking for a clean, spacious room and good facilities, it’s a solid choice.

Receptionist in the morning was pleasant had issues in the hotel had to check in later . I asked for 2 double rooms which wasn’t actioned . When checking in later in the day after 4pm a different receptionist gave us 2 double rooms however she was not knowledgeable about the area nor if dinner was from the menu or buffet as she didn’t work in that department ! Miserable girl, hospitality definitely isn’t her forte . Breakfast starts at 8am however the hot breakfast wasn’t laid out till 8;30 and missed our train because of this as we had to rush . It’s imperative breakfast is served at the time stated . Staff were apologetic however this has happened before . Hotel very central and generally very pleasant stay . I would stay again .

ホテル自体はまあまあで、部屋は綺麗でチェックインもスムーズでした。駐車コードは9ポンドではなく6ポンドで利用できました。 枕は柔らかめも硬めも使いにくく、結局首が凝ってしまいました。 朝食は美味しかったのですが、食事はハンガーゲームのようでした…。コーヒー用のマグカップを手に入れるのに15～30分もかかり、ハッシュブラウンやソーセージを手に入れるのは至難の業でした（笑）。でも、朝食を探すのは楽しかったです。こんなにたくさんの宿泊客がいるなら、まとめて調理して、もっと大きな容器を用意した方がいいと思います。

The hotel staff is very friendly and helpful. The ambience is good. 10/10 for services. Will recommend my friends and family

Our stay at this hotel left us feeling a bit underwhelmed. While I wouldn't go so far as to say avoid it entirely, I can't recommend it or see myself returning. The room, advertised as having a king-size bed, disappointingly turned out to be a double. Despite the hotel's emphasis on green choices, the room was unbearably warm upon arrival. We had to open both the windows and the door just to cool it down. This lack of basic comfort seemed counterintuitive to their eco-conscious branding. Furthermore, small but crucial amenities were absent, such as a hairdryer, and some lights weren't working. The absence of an in-room phone meant there was no easy way to request these missing items, adding to the overall inconvenience. The breakfast experience was equally disappointing. The so-called buffet consisted of a small, albeit pleasant, continental breakfast. However, being asked immediately upon arrival if we'd like to pay an additional £10 for a cooked breakfast made the setup feel misleading. At £14.50, the continental breakfast alone did not feel like good value.  The restaurant also had a notice about a £2.50 charge for menu amendments. While I understand the principle of upcharges, this particular policy felt excessive and off-putting. These issues were compounded by a lack of personal touches that form the foundation of good customer service. No one asked at checkout or during breakfast how our stay had been, a small but impactful gesture that could have mitigated some of our disappointments. In hindsight, I feel I overpaid by about 20-30% compared to the value I received. Knowing what I do now, I likely wouldn't have chosen this hotel for our stay.

I booked this hotel for two nights so my child could enjoy the swimming pool, but unfortunately, it was closed for upgrades. This was not mentioned when booking, and we only found out at check-in, which left my child very disappointed. The real highlight of this hotel is the staff. From reception to the restaurant team and cleaners, everyone was professional, hardworking, and genuinely kind. Their service was some of the best I’ve experienced in the UK, and they really do their best to make guests feel welcome and comfortable. The downside is the building itself, which is very dated. The rooms are squeaky, the doors and hallways are worn, and there’s no elevator. I saw several guests struggling with heavy luggage on the stairs, so if you have large bags, I’d strongly recommend requesting a ground floor room. That said, the building itself is outdated and badly in need of renovations. Doors have chipped paint, the hallway lighting is old, the sauna and changing rooms are poorly designed, and the gym has very limited space and equipment. Compared to other hotels in Swindon, this one feels extremely dated. Overall, my experience was good thanks to the wonderful staff and their service. I would consider staying here again, but for better value, there are other hotels nearby with larger rooms, elevators, modern facilities, and a better breakfast and restaurant experience. I truly hope Holiday Inn Swindon invests in a full upgrade of the building and facilities—partial, low-quality renovations (like the bathrooms) won’t be enough.

私が泊まった多くのホテルに一泊するのと同じように、何も悪いことはないと思います。私はホテルが醸し出すユニークなものが大好きで、内部の階段、曲がり角、複数の廊下が非常に強調されています。重い荷物を持っている場合、特にそれが一枚以上の場合、それはかなり難しい場合があります。ジェイミー（シフトの受付係）は大いに助けてくれたので、親指を立てます。実質的に油でびしょ濡れになっているので、1日以上滞在する場合は、フルイングリッシュブレックファーストを見逃します。バスルームには20分ごとに鳴る圧力ポンプがあり、私は眠りが浅いので眠りにくかったです。私が割り当てられた部屋は、ホテルの西側のファサードに太陽が当たると熱くなり、部屋から出ないと非常に不快です。全体として快適な滞在であり、私のフィードバックが改善の推進力となることを願っています。