クロアチアスプリット・ダルマチアで、朝食のあるホテル

I was somewhat taken aback by your email. I will address your points below. 1. This room has two windows, one is in the bedroom and this one is on your picture, Second window is In living room and has a direct sea view, no wall view. - This is not a sea view. This is a view with a little bit of water in it. I ask you to visit rooms with true sea views and you will notice the difference. The people viewing reviews online can judge for themselves. 2. We are suprised by your claim about constant noise during the night because of cleaning activites and general foot traffic in the reception area. First because you didn't mentioned it during your stay and during check-out, and second reason is because we never clean during the night and only one receptionist is in the reception area in this time and there is no possibility of any traffic on the reception. - There are c. Four rooms next to reception. The halls echo. To us it sounded like cleaning. If it was not cleaning, then I advise your staff to be more quiet at night. 3. Puteus Palace is situated near the main church and as Croatia is catholic country so the local habit is that church bell are ringing every hour from 6 am – 11 pm to present time of the day and on Sudays they ring longer to celebrate mass. As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day. - it was explained after check out. I advise you inform guests prior to check in. 4. As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day. Our receptionist offered you ear plugs which you refused and you decided to check out on this evening. - I use these words cautiously - whoever informed you of this has lied to you. We were not offered ear plugs. In any case ear plugs would have made no difference. I advise you make this clearer on your website. 5. Our receptionist offered you twice assistance with the luggage wich you refused as well. - I would not have provided this feedback if it was not true. It appears that you are calling me a liar which I take great offence to. No assistance was offered. I am appalled that this is your reply. I would have been fine to carry my luggage but you let my girlfriend carry her luggage alone without assistance. I do not expect any compensation for what was a hugely disappointing stay. Your email has magnified what are glaring inadequacies in your offering. Thank you for taking the time to reply but I find your reply totally inadequate and inaccurate.

これは、旧市街の路地の中に位置している親密な5-room施設であるため、車はドアの階段で乗客を落とすことはできません。空港から港のバス停まで8ユーロのシャトルバスに乗るのに十分に簡単です。そこからマカランのスタッフがあなたに会い、ホテルまで荷物を持って行きます。10-minute歩いてください。 朝食はアラカルトで、ペストリー/トースト、コールドカットの卵、デザート、紅茶、コーヒー、ジュースの3つのコースで構成されています。食品の量と品質は十分である。 私の部屋は十分に快適でしたが、2つの問題が目立っていました: 平らな綿のベッドシーツの代わりに、ジャージのようなものから成るシートが取り付けられ、マットレスプロテクターのようなものに見えました。これは、はるかに滑らかな綿のキルトカバーとは対照的に、丸く粗いものでした。これをスタッフに注意を向けたとき、彼らはこれがホテルの標準であると説明しました。睡眠の質には影響しませんでしたが、シートの粗さは完全に快適ではありませんでした バスルームでは、シャワーは腰の高さに取り付けられているため、片手でシャワーを保持するか、両手で洗う必要がある場合は、シャワーがホルダーにいる間にシャワーの下にしゃがむ必要があります。特に便利ではありません。 フレンドリーで親切なイヴァンとマリオによって強化された便利なロケーションでの全体的に快適な滞在。

旧市街に位置し観光には最適です。かつ、オーナーの方も優しく夜間でしたが無事にチェックインできました。が、部屋が狭くて少々残念でした。クロアチアの旧市街のホテルはすべて同様なのかわかりませんがチェックアウト後に荷物を預かっていただくことができないため別途有料の荷物預かりセンターへ立ち寄る必要があります。

コートダジュールの雰囲気を備えた、カリブ海の 5 つ星にふさわしい素晴らしいホテルです。素晴らしい風景。素晴らしいスイミングプール、プールサイドのビストロ、プールバー、デッキチェア、そして目と鼻の先にある素晴らしいビーチなど、誰もが楽しめる何かが揃っています。麓から海沿いを歩いて10分ほどで旧市街に到着します。反対側では、夕日を眺めるためにビーチクラブに行きます。さらに、ロイヤル ブレックファストは午前 11 時まで提供され、プール バーのカクテルは素晴らしく、街よりも安いです。

Fantastic hotel, 5 minute walk from the ferry terminal and bus station. The resort is small but makes for a quiet holiday which is exactly what we were looking for. We were upgraded to the harbour suite which is a stunning room, although no balcony, didn’t bother us, just to make others aware. Shower gel and shampoo are Ritual branded and smell lovely. The food is fabulous, breakfast is buffet style and dinner (for half boarders) is chosen off the menu. Really high quality and believe they were Michelin recommended for 2024. They even gave us a breakfast bag as we were checking out very early. The staff are fantastic, very friendly and can’t do enough for you. This was the case from reception, restaurant to the roof top bar. All were great. The rooftop bar was a brilliant place to sit and watch the sunset and the ferry coming and going. The pool is covered and heated with a separate area for sunbathing. There’s also a couple of saunas you can use. The smallest gripe, it would be good to trim the top of the trees which blocked the view from the sun terrace. Would absolutely stay here again for a chilled and relaxing holiday.

このホテルがとても気に入りました。部屋は清潔で新しいです。スプリットの最高の景色を楽しめる最高のロケーションにあり、美しい海沿いを歩いて 15 分以内に旧市街や城に着きます。朝食には本当に驚きました。ホテルのサービスもとても良かったです。ホテルのスタッフはフレンドリーで親切でした。リクエストに応じて午後 1 時のレイト チェックアウトを許可してもらいました :) スプリットを訪れる人にはこのホテルを強くお勧めします。