We were guests when this hotel was the Maldron. I couldn't fault them. But now it's changed hands
The receptionist was so unfriendly and so ignorant to us and 2 young boys that were looking for help. Just basically not making eye contact, refusing to answer, and when she did answer, it was short with an angry demeanor, like were bothering her. There was no hello, thank you or enjoy your stay ..just the bare communication. Also..
The manager in the bar refused to heat the babys bottle in the microwave because it was against health and safety regulations. Even though the Maldron staff were more than happy to help. They microwave baby food and bottles for me on a few occasions. The manager tried to convince me that I could possibly have something dangerous in the bottle. When I told him if they don't heat it, I won't come back, ..he sneered at me in a look that said ..well I don't care. He gave me an option after alot of arguing to heat it up in their cup with the coffee warmer. We also asked for a quiet room. The receptionist gave us a noisey room
I could hear doors next door slamming. Kids shouting and loud walking ftom the lift to the rooms.
We were right next to the lift. I was very disappointed. We returned because last time we loved it. But we won't be returning again with that attitude.
旅先の様々な魅力を発見したいお客様に、リーバーフィールド ベッド アンド ブレックファーストは最適です。リーバーフィールド ベッド アンド ブレックファーストは、ウェクスフォードの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はGoreyから9km、ダブリン空港から76kmと、便利な立地です。Smyth Leisure - Mobile Home ParksやKilanerin Ballyfad GAA Club、St Peter & St Paul Churchなど、周辺で多くの観光名所をお楽しみいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。お車をご利用のお客様は、ウェクスフォードの当施設提供の駐車場をご利用いただけます。お客様のレビューによると、このホテルの施設は最高レベルです。
Friendly welcome on arrival with everything explained, helpful with carpark at rear & the room spacious & clean. Bed was comfy & we had a restful night. Unable to try the breakfast as we had to leave early. Will be back for a longer stay & would use again as we also recommend this lovely place. Thanks for having us.
Location perfect, walking distance to town. Pool and sauna was lovely on day of our arrival. Car park a bonus. Staff were lovely and friendly n helpful about restaurants and bars in the area. Will definitely return 😀
ゲゲストWe were guests when this hotel was the Maldron. I couldn't fault them. But now it's changed hands
The receptionist was so unfriendly and so ignorant to us and 2 young boys that were looking for help. Just basically not making eye contact, refusing to answer, and when she did answer, it was short with an angry demeanor, like were bothering her. There was no hello, thank you or enjoy your stay ..just the bare communication. Also..
The manager in the bar refused to heat the babys bottle in the microwave because it was against health and safety regulations. Even though the Maldron staff were more than happy to help. They microwave baby food and bottles for me on a few occasions. The manager tried to convince me that I could possibly have something dangerous in the bottle. When I told him if they don't heat it, I won't come back, ..he sneered at me in a look that said ..well I don't care. He gave me an option after alot of arguing to heat it up in their cup with the coffee warmer. We also asked for a quiet room. The receptionist gave us a noisey room
I could hear doors next door slamming. Kids shouting and loud walking ftom the lift to the rooms.
We were right next to the lift. I was very disappointed. We returned because last time we loved it. But we won't be returning again with that attitude.
ゲゲストWas a lovely venue. Nice room. Clean. Nice staff. Unfortunately I was staying over the weekend. Had noted that there was live music, this was lovely but thought after closing time this would abate. Unfortunately the live music turned to dance music and went on past 2 am . If you’re looking for a party hotel. This is the place for you. Not for families or with your elderly mam. I decided to swap hotels but had prepaid for two nights. Asked to speak to the manager ( who came on over the phone with a member of the bar staff). I politely explained we had had no sleep and were weren’t made aware music would be playing,full blast till 2 am, I asked for a partial refund, for the night we wouldn’t be staying, was told no. Disappointing.
ゲゲストAll the staff were very nice and attentive. Some but few weren’t well trained - a soiled damp towel for removal was left on the visitor’s bed
Although the hotel has been revamped, it still looks tired in places. Windows need replacing. Doors are chipped, Hangers for clothes all chipped. Small complaints but after redecorating these glaring oversights are now glaringly obvious
JJoJo1387This was my second stay at Riverside Park Hotel, and I will be returning again soon as I am hoping to regularly visit a friend in the area, so will use this hotel everytime I do. It’s bright, clean, friendly and close to town. Definitely worth the money!
NNeerodFriendly welcome on arrival with everything explained, helpful with carpark at rear & the room spacious & clean. Bed was comfy & we had a restful night. Unable to try the breakfast as we had to leave early. Will be back for a longer stay & would use again as we also recommend this lovely place. Thanks for having us.
ゲゲストThe payment that was taken by trip.com in advance of our arrival was not identified by Dunrody House. So i was charged for our room by trip.com and by. Dunbrody house. Charged doubled.
Dunbrody House is special. Once this double paymwnt is sorted.
The staff are lovely, food gorgeous and ambience fabulous.
ゲゲストLocation perfect, walking distance to town. Pool and sauna was lovely on day of our arrival. Car park a bonus. Staff were lovely and friendly n helpful about restaurants and bars in the area. Will definitely return 😀