Ended up staying here for a night while on a trip with my wife for a best friends wedding but Amazing service I could not be more satisfied from start to finish even after. Bags were taken in from the beginning straight to our room after check in. Room was clean and with a gorgeous view of the city. Felt welcomed our whole stay. We went down to the pool and towels were easily accessible and great area to swim in and relax. We then decided to have dinner down by the pool which was delicious and service was great. Server was very attentive and polite. At this point I wish we had more time to stay another night. Then ended the night relaxing in bed when we still craved refreshments from dinner and room service was fast. While getting ready to leave the next morning I noticed I left my iPad in the room and when I reached out to a manager through email (Carlos Sosa Navarrete) since calling wasn’t working for me he was really helpful and was able to send a taxi to deliver my iPad to the airport. He was so responsive through email. Honestly best experience I’ve had compared to back home. Don’t have nothing negative to say besides we wish we could’ve stayed longer. I never leave reviews but this place was a must and wasn’t missing an opportunity to let others know of this amazing spot.
A very nice hotel with an awesome price value ratio. They also have a free shuttle every 30 minutes to their own beach club with a great restaurant and a very beautiful beach. Well come back for sure.
Beautiful over the top decorating (but in a cute way)
Cleaners ensure your stay is top tier.
Front desk could use some training on efficiency but in general nice people.
really liked the hotel itself but staff were a little overbearing, particularly male staff asking if I was by myself and if I had a boyfriend as a young female solo traveller… not cool. Also, at one point staff just walked into my room without knocking and then didn’t even apologize! Just asked if it was only me in the room and walked back out! That was crazy to me. Otherwise, pool was lovely, gardens very nice, and I like the beach club down the road
ゲゲストTodo estuvo bien excepto que yo reserve y pagué una habitación con cama grande y me dieron primero una habitacion con dos camas dobles, a lo que por supuesto reclamé y me dijeron que se sobrevendieron las habitaciones por eso me daban una con 2 camas dobles sin costo extra, yo les dije que era muy incomodo porque solo eramos mi esposo y yo y no dormiriamos en una cama chica pues yo reserve cama grande para nuestro dedcanzo, total que me rehubicaron a otra habitacion estandar con solo una cama normal que para nada era cama grande como yo reserve, la verdad me sentí estafada, no fué lo que yo pagué y no era mi culpa que ellos sobrevendieran las habitaciones, además que yo llegué 2 min antes de las 3 de la tarde, hora en que inicia el check in y me dijeron que ya todas estaban ocupadas, lo cual no creí, ademas, el hotel estaba medio vacío
EEdwin.RodriguezEnded up staying here for a night while on a trip with my wife for a best friends wedding but Amazing service I could not be more satisfied from start to finish even after. Bags were taken in from the beginning straight to our room after check in. Room was clean and with a gorgeous view of the city. Felt welcomed our whole stay. We went down to the pool and towels were easily accessible and great area to swim in and relax. We then decided to have dinner down by the pool which was delicious and service was great. Server was very attentive and polite. At this point I wish we had more time to stay another night. Then ended the night relaxing in bed when we still craved refreshments from dinner and room service was fast. While getting ready to leave the next morning I noticed I left my iPad in the room and when I reached out to a manager through email (Carlos Sosa Navarrete) since calling wasn’t working for me he was really helpful and was able to send a taxi to deliver my iPad to the airport. He was so responsive through email. Honestly best experience I’ve had compared to back home. Don’t have nothing negative to say besides we wish we could’ve stayed longer. I never leave reviews but this place was a must and wasn’t missing an opportunity to let others know of this amazing spot.
GGeriShaikhHotel wasn't too bad for our first night. They give one small bottle of water and expect clients to get more water from their ”filtered” water dispenser, which was completely empty and didn't get refilled until the following evening when we no longer needed it. The location is not walkable to any stores, cafes, restaurants, pharmacies, etc. You need to get a taxi to go anywhere.
Staff were very friendly and helpful and that was a plus.
The size of the room was all right. The beds were very comfortable. Good lighting in the room. Good size bathroom. Nice view of city below during night hours.
The biggest negative was the AC on our second and last night was leaking onto the bed. Had to keep it off all night and bear the discomfort af a warmer temp as windows don't open.
Water pressure was really good; unfortunately, the hot water isn't consistent and would keep fluctuating between hot and cold.
I do not think the value was good considering all the negatives. I wouldn't return to this hotel.
ゲゲストVery friendly staff all around and most can speak a little English so language has not been a problem. Room is nice and big with big comfy bed. However I did find the walls/doors not very sound proof. If you had a very loud talking neighbor, you can hear the conversation clearly. I find the food and drinks just fine unlike some of the reviews. Typical all inclusive food fanfare. Remeber, this is not Michelin or 5 star resort, so adjust expectation accordingly. There are nightly shows at the sister hotel 6 mins walk away. Again adjust expectations accordingly and you'll have a good time
ゲゲストHotel is located in the city centre of Santa Cruz area which is a short walk to the beach. It is surrounded by cafe, restaurants and local stores to shop. Hotel staffs are super friendly and helpful despite our limited spanish - they will try their best to accommodate your needs and answers your questions. It costs about 40 - 50 pesos to downtown (you can choose to walk too but we find it too hot for us). Personally, we find that the area is very safe and pleasant - unlike other larger touristy city, vendors are less pushy and very respectful and give you the space to shop.
匿匿名ユーザーThis is a charming family-run hotel in Oaxaca. The place is spotless, with a great rooftop for breakfast—delicious, cheap, and with free coffee in the morning! The staff were super friendly and always smiling.
I know photos doesn’t look great but it’s much, much nicer in real!
The only minor issue is the main door at night—it’s locked, so you’ll need to knock and might wait a bit if the staff are asleep. Other than that, it’s clean, affordable, and full of character. Highly recommend!
ゲゲストreally liked the hotel itself but staff were a little overbearing, particularly male staff asking if I was by myself and if I had a boyfriend as a young female solo traveller… not cool. Also, at one point staff just walked into my room without knocking and then didn’t even apologize! Just asked if it was only me in the room and walked back out! That was crazy to me. Otherwise, pool was lovely, gardens very nice, and I like the beach club down the road
JJmsudSuperbe Hotel de charme, intime, fleurie, très bien placé et très bien tenue …
Un de nos meilleurs hôtels à ce jour pour nous dans cette catégorie de petits hôtel.
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