This was our third stay at the Copthorne and have always enjoyed it. Very comfortable and friendly front of house staff. The big let down is mould and dirt on the floor around the outside of the shower wall.
great views of the harbour and convenient location near restuarants. The Porter resturant in the hotel has great food but if the restuarant is busy then be prepared to wait. Service by the hotel staff was also great
We have a blast, from the friendly staff, complimentary foods, the room and the aesthetic place. The location is good easy access for foods, entertainment and shop. We enjoy the breakfast it is worth it. A bit sad, the pool is not that well maintain during our stay. Next time, I hope how many people in the room equal to how many the toiletries (ex. Toothbrush) except for shampoo, body wash, conditioner and hand wash. We’ll come again for sure and recommend to people who plans to have a trip in wellington. Hence, the place is warm and overall the facilities and services are the best.
The staff were great location was excellent but the state of the apartment was extremely poor. Dishes hadn’t been cleaned, the toilet was leaking from the base, the kitchen was dirty and there was a cockroach on the wall in the kitchen.