KKenneth demourelleThe plumbing was bad the tv didn’t work it took mist of my trip to get changed to a room with a working tv The only good think was moe the front desk manager he did everything in his power? To make it up to me
ゲゲストI booked this Americas Best Value Inn & Suites @ Lake Charles I210-Exit-5. There was NOTHING that was comparing to a suite. In fact, it is more like a motel class. There were several factors that made us NOT HAPPY staying here, and will probably will not stay here in future. I am explaining why I rated this hotel/motel below its class: (a) first the hotel is on ”cheap” side. The towels provided were very limited, and there was no towel for the floor. The lighting in the room, as well as thru-out the property was annoying. Everywhere I see bright florescent day-time white light, so bright. The room has this same light from ceiling down. It was so bright, no adjustment. It's hard for a person to sleep, while the other person is awake and needs light. The room is a lacking several fundamental items for a hotel, no coffee machine. The shampoo/soap provided were some sample 1-person ones. The ”breakfast” area was a joke. The only thing proved was coffee, that were not good at all. Yet, trip.com's reservation had me selected either room with or without breakfast. So, I booked with breakfast. But there was nothing provided. I asked the receptionist, he said, they don't have breakfast, just coffee.
The plus side was that, they provided a good size refrigerator. And they have the microwave in the 'breakfast” area.
Although it seemed a recently built hotel, but it's just a basic motel, lacking basic necessity items in hotel room. Overall, I would not stay here again.