It’s an obsolete hotel.
Standard American breakfast.
The room is spacious.., but the bathroom is tiny.
The shower was horrible.., and the TV was not turning on.
The hotel stays 15-20 minutes by foot to the Spectrum Center (Hornets game).
I’d not stay again.
Incredible service and knowledgeable staff--they knew the best places to go for dinner and breakfast locally. Our goals was to get to know the town a bit.
Our flight was cancelled getting us to NC. When we called the front desk in Jacksonville the staff was helpful and wonderful. They held our room and let us know that there would be a person at the desk so check in, at any hour would be no problem. The staff at your Jacksonville location is wonderful. Facilities are fine.
KKin SangBreakfast is good, all staffs are frendly. They are will to assist us when we need help.
Especially call a taxi to airport at the morning 5:00am.
Thanks
ゲゲストI was very disappointed with the service I recieve. The first night I could not close the shade so I stayed up most of the night because there were cars and a lamp pole shinning directly in my window. I was lied to by the receptionist on duty that the maintenance man would fix the problem the next morning.. Again I had to endure the lights shinning in my room. I was told that they would move me. I was told by staff that the other rooms had broken shades also. I suppose to have a handicapped accessible room. Their virgin of a handicapped room was a shower with a overhead water and a small bench on the floor for a smallshort person. The maid did all she could to help by covering the window with trash bags and paste board boxes which worked amazingly well. I gave her a nice tip for helping me. I had to go to Walmart to purchase a shower chair so I could take a shower. They refuse to refund my money so I couldn't go any where else. I should not had to endure 2 days of little sleep and no shower cause it could be fix with a chair under 50 dollars. No hotel should be allowed to advertise handicapped accessible if they don't meet the minimum standards of what accessible means. The hotel is very convenient to my family and friends. The food was good and the receptionist on the day we left did apologize for the inconvenient.