Great hotel even though the swimming pool and gym are not completed but this does not impact our stay.
Jade, the front desk staff whom we interacted most is polite and attentive. She is bright spot of our stay.
There is room for improvement. The hotel seems to ignore guests who have checked out and waiting in the lobby for flight as flight time may be few hours later. Hotel should offer drinks (plain water would also be appreciated) or assistance to keep guests who have checked out and waiting for flights happy. End to end services are critical and not just during the stay.
최근에 묵었던 곳 중 가장 편안한 곳 중 하나였습니다. 객실은 새것처럼 깨끗하고, 가구는 아름답고 관리가 잘 되어 있었습니다. 공간은 넓고 쾌적해서 단기 또는 장기 숙박 모두에 적합합니다. 위치도 매우 편리해서 인기 있는 엔터테인먼트 및 레크리에이션 지역에서 단 몇 분 거리에 있습니다. 초고속 Wi-Fi부터 주방, 세탁기까지 모든 편의 시설이 완비되어 있어 일상생활에 필요한 모든 것을 갖추고 있습니다.
Nice place and convenient, easy to get cars, many place to eat nearby
とても良い
34件の口コミ
8.9/10
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CAD 37
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8,4/10
とても良い
RROMAN SHAPIROРасположение в конце узкого и длинного переулка. Парковка на 2 машины всего.
Виды на теплицы)
Завтрак делают под заказ: не наешься как в привычном шведском столе.
Полотенца нормальные можно попросить - принесут.
Кондиционер только охлаждает, отопления нету никакого. Одну ночь было +6, нам принесли доп одеяла по просьбе.
ゲゲストVery friendly service throughout the hotel staff, especially the front desk, Ms Thuy & Ms Doan. I love the 30-minute voucher for the spa service, Ms Suong and Ms Nhi were the best choice for their foot massage technique。 We highly recommend this hotel for its location and service.
ゲゲストBefore I start. Let’s be clear, Apec Mandala Mui Ne is the main one that owns the buildings. However a bunch of “Condotels” use the Mandala name so “Mandala Breeze” is one of them.
The communication is spot on before the trip. If you use Zalo they message you there and tell you the things you need to know. Also throughout the trip, extremely responsive to any questions I had.
CHECK-IN
Messaged when arrived and a girl came with the key cards (not the typical check-in style). She showed us to the room and took pictures of our passports. Also, they needed to keep one of the passports for some reason. But got it back at the end.
FOOD:
The Mandala Bay restaurant was for sure the main one for decent food! There are “lower level” kinds of restaurants around that offer very affordable and yummy food. (Bay Restaurant would be about 1-1.5M VND per meal on average for family of 3-4. Whereas the other more affordable places cost about 500k VND totally).
AMENITIES:
Swimming pools to the max. Very nicely kept pools and a nice kids playing mini water park was great. All pools have kids pools connected so it’s very family oriented.
Didn’t get to check the gym out but looks good.
The beach is easily accessible via exiting the hotel and asking the guard to send the golf cart to take you down.
Beach is standard and nothing very special. Quite a lot of rubbish around and many crabs (which of course don’t need to worry about as they go down into their holes with any kind of movement from us.)
Beach water is a little clear and at this time of the year (May) the water is warm!
*Notable* - people were getting stung by what possibly are jelly fish. So, you just get lucky with that kind of thing.
KIDS ACTIVITIES:
They have a great kids play club. It costs extra and isn’t included in the hotel cost but it’s worth it. Unfortunately quite hot in there though!
Kids also have the water park for themselves and the water slide (although the slide might rip your swimsuit a little!)
*Notable* - Swimming Pools. If you are staying via one of the condotels then make sure the if your room includes the swimming pools, take the main key card pocket as you won’t be able to get towels to use or even use the pool as that is the part of the actual date you will check-out. The cards themselves have old dates and the lifeguards get confused and say you can’t use the pools so make sure you take the one that has the actual check-out date on it.
CHECK-OUT:
Simply message 30 minutes before the time and it will be ok. Very simple.
All in all it was a great time. A couple of miscommunication issues but that’s to be expected. No real need to go out of the complex as they have everything there.
EEverygeniaI love it. We had a chance to upgrade our room to premier (although only on the third day, but still, it was a great deal).
Good breakfast, and normally it is a buffet, but if there are too few guests, is it a la carte.
It is the best hotel around (we've checked a few nearby, and they are much worse (conditions of the rooms, beddings, etc)
Sometimes it was very difficult to communicate with some of the staff, even with a translator, and it feels like I was talking to the alien, so be patient))
MM.RomanchikБольшой отельный комплекс с бассейнами, сауной, хаммамом и своей инфраструктурой в виде кафе, магазинов и кофеен. Очень удобно. Цены чуть выше, чем в самом Муйне, но не критично. Есть свой пляж с лежаками. Комплекс расположен на возвышенности, непосредственно до ресепшена можно подняться на эскалаторе или возит электрокар. Есть собственный пляж. До центра Муйне примерно 20 км. Без байка не удобно. С байком запаривает кататься туда) Мы 5 дней проживали. Сам номер и комплекс нам очень понравился. Уборка ежедневная, посещение сауны входило в стоимость и бассейнов тоже. Красивый вид. Удобно спать и не слышно соседей. Отдохнули хорошо! Единственное, при бронировании было указано, что есть мини кухня, но по факту плитка не работала. Приготовить минимальный завтрак не получилось. Но для нас это было не критично, мы не обращались по этому поводу к персоналу.
MMr.CuaKhách sạn chỉ có phòng VIP mới có điều hoà, nên ai ngủ với điều hoà quen rồi mà không đặt phòng VIP sẽ thấy không quen. Ngoài ra, cơ sở vật chất đều tốt và nhân viên nhiệt tình chăm sóc khách.