I usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things:
I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30.
When we got to the restaurant in the evening it took a while to be served.
When we got the kids in the shower, there were no towels and when we phoned it took a while.
We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did.
Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though.
When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head!
So all in all, wasn’t a great one.
Staff go out of their way to help
Enjoyed our stay here
This old hotel is kept clean
Enjoyed the Buffet breakfast
The staff is very attentive. Just ask and all will be sorted superfast.They would ask whether our needs were being met during our stay.
Its location on Cairo Road makes it easy to visit some of Lusakas iconic sites i.e. the National Museun, Culural Village, and various markets. Area around hotel felt safe.
My thanks to all the staff esp. Reception Luckson and Charity and Mercy in dining area
素晴らしい心のこもったスタッフはいつも余分なマイルを喜んで行きます!部屋は大丈夫でした、部屋にいくつかのソファまたは机と椅子、アイロンとアイロン台で改善することができます。これらの小さなアイテムは、滞在をより快適にするのに長い道のりを歩みます。WiFiはURGENCYの問題として動作する必要があります。街を離れているため、通信は旅行者にとって鍵です。 @ all に接続できませんでした!これを早く整理してください!そうでなければ、絶好のロケーションと雰囲気!