We took two rooms with connected doors for me, my wife and two children.
One of the rooms has a problem with the AC - the balcony doors need to be in some very specific point to make the AC operate. The maintenance personal couldn't solve it. Second thing we had a problem with one of the toilet that couldn't flush the water so we paid for two rooms with two toilets and one toilet didn't operate.
We didn't want to move or wait for other rooms so we were trying not to make a big deal about it but we paid a lot of money and didn't get the facilities we expected from 5 stars hotel.
The bed we got was basically two separate beds.
The service at the pool bar was rude and not welcome when we asked for glass with ice.
The lobby is nice and the hotel look fancy inside.
This place is one of the best I’ve been to. The staff, the views, the restaurants… I can go on and on.
The amazing rich smell that welcomes you inside the entrance lounge is quite unique! It has a little story behind it. Try asking about it on your visit! 😉
We usually go there in winter. Since the first visit in this hotel, roughly 15 years ago, it's not much changed. Even familiar faces of waiters or servants can still be found, and there is something personal and special about it.
When you don't want new discoveries or surprises, but want to relax in a good old place according to your own program.
It was a very nice stay. The breakfast was one of the best I’ve ever had. The atmosphere is very nice. You get your room cleaned up more than once a day. The staff were very helpful and friendly.