ゲゲストExcellent location. Hotel management & hotel staffs are excellent. Restaurant staffs need training. One of the restaurant staff has an attitude problems from taking the orders to paying the bills. She didn’t think that we could heard her & understanding Mandarin. She bad mouthed us with her rude & childish behaviors. We complained to the hotel manager & she handled the matter for us.
Llee1211I booked via Trip.com — It was out of expectations!Close to Kashi Airport, feels like a 5-star stay at a lower price. The hotel is neat and clean with no cigarette smell. I highly recommend this hotel for international travelers, probably you may need translator app if you don't mind.
[Photo]: Spotted a robot delivering takeout while I was working — fun to hear the way she talked!
Service:
Outstanding. Polite and responsive staff. The most satisfying hotel service and best features I experienced while traveling in Xinjiang.
Location:
Free airport shuttle (with booking). Taxi to the city or Old Town costs under CNY 10. It is easy and cheap to move around.
A convenience store and Muslim restaurant with veggie dishes are just steps away.
Environment:
Spacious, quiet, with parking and a small garden.
Amenities:
All that a solo traveler needs.
Automatic heated toilet seat is an extra.
Voice control for the room (Chinese only) was impressive.
I liked the bathroom layout, with anti-slip tiles idea and a separate basin area.
Free laundry (washer + dryer).
Cozy lobby bar (working station) with coffee, milk tea, and soy milk provided. I saw a printer free to use too..
Personal downsides:
I can't find the hotel by the name ”Oriental hotel” (translated by trip.com). At the end, i figured out the name should be GreenTree Eastern Hotel
(Kashgar Airport Branch) as in Didi.
No fridge in the room, I couldn’t store fruits and cold drinks during my 4-night summer stay.
Suggestions:
- Add labels to breakfast dishes to avoid waste
- English signs would be an extra help
- There was once the locals talk loudly at night near the rooms — a reminder sign could help.