We booked a one night stay at Ilunion Alcora. The room was nice and clean and pretty spacious. However, there was no water bottles or kettle to make tea which is a basic thing in any hotel. We brought our own slippers to use. The staff was nice and helpful.
The breakfast was basic and no choice for a vegetarian person which is a shame as my partner is vegetarian, and there was no option for him to eat. Overall, it was a pleasant stay for one night.
Lovely welcome and great service from reception , rooms are clean and comfortable, great location 6min by Taxi €7-8. Breakfast Not so good., hot food was always cold on the 3nt stay that we had , only having one Coffee machine always a wait …. Based on the Breakfast facilities I would give a 3/5 score . Could easily be 5/5 if the restaurant was better
I really enjoyed my stay at the Ribera de Triana and wish I booked more nights there! I believe the price is good value for money because the hotel is clean and modern and has good food options. There's a wide range of breakfast choices and the beautiful location of the restaurant on the top floor is definitely an added bonus in the morning!
Overall, common areas are modern and spacious. Some rooms have beautiful views over the city, botanic garden, and sea side. The hotel also offers very good facilities such as the pool, jacuzzi & gym. The breakfast is exceptional with lots of variety to pick from.
However there were quite a few disappointments: service at the bar was really bad, with staff sighting and making faces when you ask to order something, the inner spa is at additional cost and the rooms are very small which does not make it worth the price we paid.
이이다혀호텔 위치는 너무 좋았습니다 도보로 이동하기 참 편리했어요 객실은 402호로 배정 받았는데 1.2호는 로비에서 가장 안쪽에 위치한 별도 엘리베이터로 3층에 올라가 다시 1층을 가파른 계단으로 올라가야만 했습니다 ㅠㅠ 로비 직원과 원활한 소통이 되지 않아 로비에서 캐리어 이고 지고 반층을 내려가고 난리도 아녔네요.. 로비에서 불과 열걸음 남짓인데 직접 알려주시지 ㅠㅠ 안내가 미흡했다고 생각해요 그리고 2박 머무는 동안 너무 추웠습니다.. 실내와 실외 온도차로 창문에 물이 계속 고였고 웃공기가 너무 차서 잠을 설쳤어요 화장실도 너무 추워서 새벽에 화장실 갈때면 오들오들 떨었습니다 반면 수압은 강해서 뜨신물 잘 나옵니다 알함브라 뷰는 아니었지만 객실 밖 중정? 테라스 흡연 구역 잠깐 나가서 성당 뷰 정도는 볼수 있었어요
ゲゲストApt RSEG. DO NOT ACCEPT ON CHECK IN. We had a young toddler with us. Our apartment was in a separate building across a road up a hill. This was not conducive to using the pool facilities. Given we had to go down the road anyway, we ended up going to the beach and paying to use so loungers. To access the pool from our building, you had to cross the road and carry the buggy down steps. It was not accessible. Our only outside space felt like a cage.
We had to sign an antisocial behaviour policy at check in. This gave false reassurance. We had a full blown party in the apartment above us. I complained to reception. No action was taken. There were no staff in our building to notice. I had to complain again the second night.
We had ants in our apartment. The response was to give us a can of insect spray.
The bathroom door was warped and would not close.
The bathroom shower leaked all over the apartment including the bedroom.. They came up and told us it was fine. No cleaning offered. It happened again the next morning. The bathroom door clearly showed damage so we were not the only ones to experience flooding. I again complained and they cleared the blockage. I had to ask again that they wash the floors given we had a toddler crawling on the filthy floors. The bedding was even wet from dragging in the flood.
Overall very disappointed.
The only redeeming aspect was one member of the front desk staff that was attentive and responsive when we spoke with him.
ゲゲストGood location — just a bridge away from the old town, with department stores, restaurants, a supermarket, and a coin-operated laundry all within walking distance. The room layout felt a bit awkward, with unnecessary curves, and the toilet was very small and located separately from the bathroom. Daily cleaning service was a plus — the cleaners were polite. Staff weren’t particularly enthusiastic, but they provided information when asked.