投稿日:2026年3月9日
SS978
The hotel itself is very nice, and the location is excellent—strategically located just outside the city wall, making it convenient to access the historic area and nearby transportation. The facilities and overall environment were pleasant.
However, I could not give full marks because of the service we experienced during checkout.
We needed to get to the train station with two carry-on bags and two large suitcases, and I was traveling with my 70-year-old mother. I asked the front desk if they could help call a taxi for us. Surprisingly, the request was refused. I find it unacceptable that such a basic request could not be accommodated.
It was also lightly drizzling at the time. Instead of offering assistance, the front office staff who did our check-out told us that we could simply walk across the street to the taxi stand and get a taxi ourselves. Doing so with multiple pieces of luggage and an elderly parent in the light rain is clearly not reasonable.
What made the experience even more disappointing was that after giving this response, she did not offer any further help and simply ignored us.
By the time I walked to the taxi stand, there was no taxi available. It’s also worth noting that Paseo de la Victoria is a large multi-lane avenue, not a small street that can be crossed easily.
In the end, I had to leave my 70-year-old mother waiting in the hotel lobby while I went across to the taxi stand myself. When a taxi finally arrived, I asked the driver to come back to the hotel entrance to pick us up. We were also rushing to catch our train, so the whole situation became unnecessarily stressful. Thankfully we still managed to make it on time, but this could easily have been avoided if the front desk had simply helped call a taxi.
I have been traveling to Europe multiple times every year since the early 2000s and have stayed in well over a hundred hotels across the continent. In all those years, this is the first time a simple request to call a taxi was so bluntly rejected by a hotel front desk. For a property that presents itself as a five-star hotel, this level of indifference to a basic guest request—especially when an elderly guest is involved—is simply unacceptable and left a very poor final impression of what was otherwise a pleasant stay.
Based on this experience, I would be very cautious about choosing to stay at other Eurostars properties in the future.
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最低料金(1泊):€76
投稿日:2024年11月6日|スーペリア ダブルルーム
ゲストホテルの隣にはスタジアムがあり、近くにはショッピングモールやレストランもあり、交通や生活はとても便利で、市内中心部にも比較的近いです。ホテルの部屋は広くて静かですが、設備は比較的古いです。 全体的には良く、コストパフォーマンスも高いです。
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最低料金(1泊):€73
投稿日:2024年11月27日
이다혀
호텔 위치는 너무 좋았습니다 도보로 이동하기 참 편리했어요 객실은 402호로 배정 받았는데 1.2호는 로비에서 가장 안쪽에 위치한 별도 엘리베이터로 3층에 올라가 다시 1층을 가파른 계단으로 올라가야만 했습니다 ㅠㅠ 로비 직원과 원활한 소통이 되지 않아 로비에서 캐리어 이고 지고 반층을 내려가고 난리도 아녔네요.. 로비에서 불과 열걸음 남짓인데 직접 알려주시지 ㅠㅠ 안내가 미흡했다고 생각해요 그리고 2박 머무는 동안 너무 추웠습니다.. 실내와 실외 온도차로 창문에 물이 계속 고였고 웃공기가 너무 차서 잠을 설쳤어요 화장실도 너무 추워서 새벽에 화장실 갈때면 오들오들 떨었습니다 반면 수압은 강해서 뜨신물 잘 나옵니다 알함브라 뷰는 아니었지만 객실 밖 중정? 테라스 흡연 구역 잠깐 나가서 성당 뷰 정도는 볼수 있었어요
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最低料金(1泊):€52
投稿日:2025年7月14日
ismaelM
El apartamento está en pleno centro de Sevilla, a escasos metros de las Setas de la Plaza de la Encarnación, así que la ubicación es excelente.
El apartamento tiene absolutamente de todo: menaje para la cocina, amenities en el baño, armario fuera de la habitación, planchero y plancha, toallas, edredón y dos almohadas por cada cama. La habitación dispone de un balcón pequeño que da la calle y aire acondicionado. El salón es amplio con televisión y un gran ventanal, totalmente insonorizado, muy luminoso que da a la Plaza del Cristo Burgos, desde donde se puede ver las Setas de la Encarnación.
El baño era amplio y muy limpio todo. El apartamento es de lo mejor que me he alojado en Sevilla hasta hoy día.
Luminoso, espacioso y justo frente a la parroquia de San Pedro.
Y la ubicación? Inmejorable. Se encuentra en pleno centro de Sevilla, a escasos metros de la Encarnación (las setas). En general, no dudaría en alojarme de nuevo en estos apartamentos.
Un fin de semana muy gratificante.
La llegada automatizada quizás sea algo liosa. Pero hay dos grandes profesionales en recepción que te ayudarán en todo.
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最低料金(1泊):€45
投稿日:2026年2月18日|スタンダードルーム(シングルベッド2台)
ゲスト駅からとても近いです。荷物を持っていても、たぶん10分もかからないくらい。もし荷物がなければ5、6分で着くと思います。
近くにはイギリス宮殿や地元のショッピングセンターもあって便利です。
朝食は普通でしたが、十分な量でした。駅に近いからか、朝6時半から食べられます。
でも、それ以外はごく普通です。部屋は広くなく、設備もほとんどありません。ティーバッグすらありませんでした。
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最低料金(1泊):€62
投稿日:2025年12月4日
ゲスト
From the moment you walk into the hotel, it feels as though you've entered the Alhambra itself. The architecture of this Iberostar is truly stunning: Arabic-inspired, colorful, with high-quality materials. The reception area is nothing short of majestic, with marble tiles, flowing fountains, wooden ceilings, and other details that leave a lasting impression. I booked a side sea view room for my parents, and they were given probably the best possible one: located on the 5th floor at the far end of the hotel. The view was far beyond “partial”: they could admire the sea, lush gardens, outdoor pool, and all the hotel terraces all at once. As for me, I made two separate bookings for a three-night stay. Since the same room wasn’t available for all nights, I was upgraded to a superior apartment, an unexpected and much-appreciated gesture. We opted for half-board, and the food was outstanding in both quality and variety. From fresh seafood to superfoods like chia seeds, the buffet offered something for every taste. This hotel truly stands out among the 4* properties we've been to across Europe and the world. The outdoor pool is impressively large, with plenty of sunbeds available. The entire property was immaculately clean, and the green spaces were greatly maintained. Parking was hassle-free, with numerous free spots available both in front and along the sides of the hotel. Another plus: water fountains are placed throughout the hotel, allowing guests to enjoy cold water at any time. Just across the street, you'll find a variety of shops, making it easy to pick up anything you need. Lastly, a mention to the entire hotel staff - from reception to restaurant service - who were consistently professional and kind.
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最低料金(1泊):€240
投稿日:2023年10月20日|アパートメント(2ベッドルーム)
Zouhair Ammorチェックインは難しく、磁気マシンの不具合で時間がかかりました。
アパートのアメニティが十分ではありません。
屋内プールは追加料金が必要です。
屋外プールのタオルを受け取るには料金が必要です。
滞在中にハウスキーパーがアパートを一度掃除しましたが、バスルームに石鹸とシャワージェルを置くのを忘れていました。
10:00前にアパートを出なければなりません(チェックアウト)。11:00まで滞在するには追加料金を支払わなければなりませんでした。
11:00まで滞在したいという私の要望に対して、マネージャーは融通が利かず、役に立たなかった
全体的に、このリゾートには満足していません。
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最低料金(1泊):€228
投稿日:2024年3月2日
M42336****
ロケーションが最高です!部屋はシティ・オブ・アーツ・アンド・サイエンスの真正面にあり、夜は窓から夜景を楽しめます。ホテルの6階からも最高の眺めです!部屋はかなり広く、フロントでは毎日レモン水を提供しています。ホテルの階下にあるレストランも素晴らしく、朝から晩まで賑わっていて、味もとても良いです。王宮や大聖堂までも徒歩圏内で、非常に便利です!
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最低料金(1泊):€61
投稿日:2025年4月22日
Wudui
全体的に良い滞在でした。部屋は清潔で整頓されており、シンプルでモダンなインテリアでした。
ベッドはとても大きくて柔らかく、非常に快適でリラックスして休むのに最適です。
バスルームはシャワーとトイレが別々になっており、お湯の供給と水圧は安定していて、洗面台も広々としていました。
ただし、部屋にはスリッパ、歯ブラシ、歯磨き粉、ミネラルウォーターが備え付けられていなかったので、これらは自分で用意する必要があります。短期出張や急な宿泊の際は、事前に日用品を準備しておくことをお勧めします。
全体的に静かな環境で、部屋も快適なので、準備をして宿泊する方にはおすすめです。
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最低料金(1泊):€67
投稿日:2025年7月17日
ゲスト
Good location — just a bridge away from the old town, with department stores, restaurants, a supermarket, and a coin-operated laundry all within walking distance. The room layout felt a bit awkward, with unnecessary curves, and the toilet was very small and located separately from the bathroom. Daily cleaning service was a plus — the cleaners were polite. Staff weren’t particularly enthusiastic, but they provided information when asked.
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最低料金(1泊):€161