スペインアラゴン州で、ジムのあるホテル

ロケーションはとても良く、主要な観光スポットにとても近いです。環境が少し古いのが唯一の欠点ですが、部屋はかなり広いです。夜は道が少し暗いので、歩かないことをお勧めします〜

The staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave. Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment. At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before. Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level. The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.

Todo muy bien. Diseño de la habitación preciosa y el personal muy agradable.

Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well. We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.

Our second time staying at this hotel and it was good. We arrived with two small dogs. In order to avoid our dogs causing noise and inconvenience to other guests if we left the room, we decided to have room service. Reception advised room service was available from 20.30, however when we called ro place food order at 20.30 we were told the kitchen was closed because they were preparing for a wedding next day. A big disappointment!!. The city itself is beautiful and the people are so nice. We hope to visit again in 2025.

Did not realize there was more than one NH in Zaragoza so went to wrong one. Staff at the Gran were outstanding from reception to bellhop to car park attendees to breakfast. Shame rooftop is not utilized for a pool / sun deck. The Gran would have been impressive in it's day but is in need of renovation. Location great. Stayed 4 nights.

ホテルは便利な場所にあり、駐車も容易で、広々としています。王宮、ローマ橋、大聖堂までは徒歩1キロメートル強です。しかし、ホテルのフロントエリアはレストランのような雰囲気で、地下駐車場は雑然としており、盗難や破壊行為の危険性が懸念されます。

ホテルの場所は、ザラゴザ駅から公共交通機関のバスで移動でき、周辺の観光場所が歩いて通る距離です。清潔さと快適さは笑顔が出てきた。流暢ではないが、英語とスペイン語を混ぜて会話しようとしても待って助けようとする感じまで受けた。チェックアウト時にも列車のチケットを見せて心配なので荷物を預けて時間計画も立ててくれた!サービスは最高です。現在スペイン旅行中にまた来たい最高の宿です!

No puedo tener queja de nada, el hotel tiene todos los servicios e instalaciones en muy buenas condiciones..Habitaciones amplias y limpias. No deja de ser un 4 estrellas y están bien puestas

ホテルはサラゴサ郊外にあります。自動運転や出張での一時的な宿泊施設に適しています。街を訪れる旅行者には適していません。サラゴサのダウンタウンまで車で10-15分かかります。フロントデスクのサービスは真面目で、ホテルの部屋の設備は良好で、無料の地下駐車場があります。ホテルの内部環境はとても良いですが、唯一の欠点は、ホテルが外出した後の環境が倉庫エリアと大きなトラックであることです。